Job Description

Role & responsibilities Preparation of Data for Outstanding Follow-up. Following up with customer on receivables on phones / emails / letters. Letter drafting and sending of reminders for outstanding receivables. Maintenance of customer data base and timely updation. Recording of issues discussed with customers. Alarming management on timely basis for major outstanding receivable. Coordination with Sales/Marketing dept & Accounts for outstanding amount. Resolving customers issues/queries if any. Submitting necessary documents/information to customers as required. Collection of retention amount/Expired Bank Guarantees. Reconciliation of ledger accounts. Accounting Software - Tally (Must)