We are looking for an SEO Intern to join our team and help in our day-to-day SEO activities and learn about SEO and content. If you are passionate about digital marketing and SEO, this is a great opportunity to gain hands-on experience in the automobile content space. Key Responsibilities Content Audit & Optimisation : Analyse existing content for optimisation opportunities and optimise blog posts, and other content for SEO, ensuring best practices in meta tags, keyword usage, and readability. Publishing & CMS Management : Upload, format, and update blogs, maintaining a structured and SEO-friendly format. Keyword Research & Implementation : Assist in identifying high-ranking keywords to drive organic traffic and improve content visibility. Performance Tracking & Reporting : Track and report SEO performance regularly using Google Analytics, Google Search Console, and SEO tools (e.g., SEMrush, Ahrefs, or Screaming Frog). Competitor & Trend Analysis : Research industry trends, competitor strategies, and automotive search trends to refine our SEO approach.

Market Research & Analysis: Conduct thorough research to identify emerging opportunities and trends within the insurance sector, with a particular focus on the fintech and banking segments. Stay ahead of the competition by analyzing market dynamics and using insights to inform strategic decisions. Business Development Strategy: Design and implement a comprehensive strategy to drive growth in the embedded insurance segment. Identify key partners, clients, and distribution channels to enhance Acko s market footprint. Relationship Management: Build and maintain robust relationships with key stakeholders, including insurance brokers, financial institutions, and potential clients. Collaborate with existing partners to enrich product offerings and expand our market reach. Sales & Revenue Growth: Proactively identify new business opportunities, negotiate contracts, and close deals. Deliver on sales targets and revenue goals through effective and innovative sales strategies. Product Knowledge: Stay up to date with Acko s embedded insurance products, industry trends, and regulatory changes to ensure you are well-equipped to engage clients and provide tailored solutions. Reporting & Analytics: Provide regular updates on business development activities, sales pipeline, and performance metrics. Use data-driven insights to refine strategies and hit your targets. Partner Onboarding: Manage the entire partner onboarding process, from deal initiation to the successful go-live of the partner.

Were on a mission to transform the way we serve our customers, focusing on what truly matters to them and reducing uncertainty in their lives. As a Product Designer, youll play a pivotal role in shaping our D2C experience, including various customer-facing products and our app experience. Were seeking someone with experience in designing end-to-end D2C flows and collaborating with stakeholders across various disciplines. Were looking for individuals who are inherently curious, willing to experiment, and adept at fostering a respectful and collaborative environment. About the Design team We re a fast-paced, innovative team. We collaborate with product and business teams to seamlessly integrate their offerings into our product ecosystem, ensuring alignment with our principles and frameworks. We are friendly, approachable, data-driven, and value hypothesis-driven design over shots in the dark. In this role, you will: Deliver designs that are innovative, scalable, and thoroughly documented. Drive design projects aligned with our OKRs by collaborating closely with strategy, product, business, and engineering teams. Own design for products in their respective pods, from ideation and prototyping to user testing and final production, ensuring timely delivery. Utilize data insights, including metrics and usability studies, to inform and refine design decisions. Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms. Effectively communicate and collaborate with engineering teams to ensure seamless implementation of designs. What we re looking for: Someone comfortable with deep diving into complex products and simplifying them. A designer who can see the big picture while keeping a keen eye on details. A designer excellent at influencing peers and leadership with strong storytelling and design rationale. A Figma expert who can prototype quickly, with motion design in mind. Someone with a good sense of humor is a plus. What you ll need: 3+ years of experience designing D2C digital products. A stellar portfolio showcasing design process, problem-solving skills, and the ability to design for diverse platforms and form factors. Expertise in user-centered design principles, design thinking, and design systems. Excellent communication, collaboration, and interpersonal skills. A demonstrated track record of working with teams that have shipped high-quality experiences. Enthusiasm for learning and adapting to new technologies - a commitment to exploring the exciting world of AI is a fundamental part of our culture.

The ACKO Drive Service Center is ACKO's one-stop solution for comprehensive car care, offering services for all major car brands. With a team of highly trained and certified professionals, genuine parts, and a commitment to transparency, ACKO Drive Service Centers ensure high standards of quality in every job. And just like our parent brand, ACKO, we also put our people first. The team at ACKO Drive is driven by a passion for innovation and excellence. Joining us means being part of a dynamic and skilled workforce dedicated to transforming car servicing into a seamless and trustworthy experience for our customers. At ACKO Drive Service Centers, we dont just service cars; we ensure peace of mind. The Area Manager will drive franchisee success by ensuring profitability, productivity, and operational excellence in service centers, from setup to SOP adherence, training, and process audits. They will also engage regularly with franchisee owners to address process gaps and identify business improvement opportunities.Key Responsibilities:Demand Growth & Customer ExperienceLaunch targeted campaigns to generate demand in the catchment area.Analyze workshop data, monitor trends, and implement service strategies to improve customer retention. Process & TrainingEnsure franchisee staff training, enforce SOPs, conduct audits, and collaborate with management to improve key metrics.Assisting franchisee in reducing system and process related inefficiencies. Infrastructure Readiness.Work with central teams and franchisee partners to standardize infra setup and ensure timely unit launches, while addressing risks or delays. Qualification & ExperienceBachelors/Diploma in any engineering discipline. Min. 3 years of experience in relevant roles such as Service Manager or Area Manager in 4 wheeler multi brand service centers Or 4 wheeler OEM dealerships. Should be comfortable working 6 Days a Week EXPERTISE AND QUALIFICATIONSMin. 3 years of experience in relevant roles such as Service Manager or Area Manager in 4 wheeler multi brand service centers Or 4 wheeler OEM dealerships

About the Role: We are looking for a talented UI Engineer with a strong design background to join our team as we evolve and revamp our design system. This role is pivotal in ensuring that our design system is intuitive, reusable, and scalable. The ideal candidate will have good understanding of common design systems and know what makes them work, and a keen interest in pushing the boundaries of UI/UX design. Responsibilities: Develop and maintain a robust design system to ensure consistent and high-quality user experiences across various platforms. Collaborate with design and peer development teams to ensure the technical feasibility of UI/UX designs. Create reusable and high-quality components for future use in multiple projects. Conduct regular reviews and updates to the design system based on user feedback and industry trends. Document and communicate best practices for using the design system. Requirements: 3+ years of experience as a UI Engineer. Strong proficiency in React.js and state management libraries like Redux. Expertise in semantic HTML/HTML5, CSS/CSS3, and design principles. Knowledge of Webpack and modern front-end build pipelines. Familiarity and understanding of server-side rendering frameworks like Next.js is a plus. Proficiency in TypeScript. Strong collaboration skills and the ability to work effectively with cross-functional teams. Interest in Flutter and willingness to explore extending the design system to Flutter is a plus. B.E./B. Tech in Computer Science or equivalent from a reputed college. Knowledge of page speed improvement techniques is a plus. Excellent communication and documentation skills.

Acko is seeking a dynamic Finance Business Partner - Manager/Senior Manager for a business vertical at Acko. In this strategic role, you will be responsible for driving financial performance, leading business analysis/ financial modelling, Financial IRDAI reporting, and enable strategic initiatives for your business vertical. Key Responsibilities: Business Partnering: Lead business finance partnering with Business and other cross-functional teams eg - Underwriting for pricing, Legal/Compliance, Operations teams, Acturial and other business stakeholders. Business Plan Forecasting - Oversee Annual, Quarterly, and Monthly Planning Forecasting processes, partnering with business teams to achieve our strategic goals. Manage stakeholder relationships to ensure consistent and accurate dissemination of business information. Spearhead business planning and validation processes for the onboarding of new partners. Business Analysis, Financial Modelling Reporting Lead the finance operations team to ensure timely reporting of financials to the IRDAI and other compliance-related reports. Prepare monthly Profit Loss (PL) statements and conduct Monthly Business Reviews Perform business analysis to provide actionable insights and timely information to business partners Prepare scenario analyses and simulations ( what if analyses) with Business team and Functional Heads. Analyze key business drivers, benchmark against competitors, and provide strategic insights to management. Develop and present insightful presentations for the Board and Investors. Driving Operational Efficiency Automation Plan and adhere to KPIs lead action plans for the business ops (Customer Support Center, Claims Center). Continuously monitor leading and lagging indicators to actively support decision making in headcount planning. Ensure the function/ vertical is within the prescribed budget and drive ways to increase growth and profitability Develop dashboards for management reporting/ finance analytics, budgeting and forecasting modelling templates Partner with IT team to digitalize reporting formats Lead the Finance automation project for the vertical, support with UAT and final execution

As a Principal Product Manager, you will envision and build durable platforms that enable product experiences to deliver great customer experience and business value for Acko . What Youll Do Hold the product lever for the group and collaborate with engineering and business teams to suggest, lead and implement the right platforms and toolset. Analyze and look at engineered solutions or off-the-shelf integrations. Manage the push-pulls of business stakeholders to arrive at the right solution based on the context, priority. Arrive and manage the product metrics for platform products. Work with design, finance, data science, engineering, and other PM partners to understand their needs, pain points, and use cases and integrate them appropriately into the product requirements document. Collaborate with the engineering team to walk them through the product features you want to build and deliver them. Monitor analytics dashboard to check product performance and take appropriate actions to fix issues. What Youll Need Minimum 9+ years of experience delivering successful, innovative customer-facing products/enterprise internal applications/experience of past experience delivering CX products Thoughtful approach to leadership and upward / downward communications Ability to lead a team to strong product decisions, especially using data You are able to write clear specifications and contribute meaningfully to specifications for major features. Your specs define a clear, meaningful, and achievable goal across various devices, and platforms targeted for your feature. Your specs describe functionality in sufficient detail for stakeholders to understand the feature and for engineers to build the feature. You are able to develop effective working relationships with your engineering team, finance teams, and other stakeholders and can effectively articulate the goals and business justification for your current project. You can triage and prioritize the severity of bugs and make recommendations for whether something is a launch blocker or not. You have a basic understanding of general analytics best practices and internal company tools. You understand the benefits and trade-offs of using various user feedback channels including surveys, focus groups, usability tests, customer support analysis, app reviews, and other forms of research. Working with your manager, you are able to distill user feedback into an actionable understanding of user sentiment for your product area. Working with the design team, you are able to create a UI that is high-quality, meets the project & business requirements, and abides by the design and style standards of the company. You are also able to create wireframes both on your own and in coordination with the design team. You can effectively identify teams and other stakeholders directly impacted by your current project, gather their feedback, and work with your manager to appropriately integrate that feedback. You have a true passion for Companys mission, our products, and the companys digital-first technology/operations nature.

ABOUT US ACKO is creating an end to end car ownership and management platform under the brand Acko Drive - from purchasing a new car to maintaining an existing one - paying challans, getting car serviced and repaired, or selling an existing car. We are building a world class network of multibrand service centres across the country and aim to provide the best in class vehicle care option to car owners. The business operates on a franchisee based model, where Automobile dealers run Acko Drive franchise and operate based on highly standardized SOPs to deliver superlative customer experience. JOB DESCRIPTION We are seeking a motivated and detail-oriented Analyst to join our team. As an Analyst, he/she will support our data analysis and reporting efforts. He/She will work closely with the data team to manipulate, analyse, and visualize data using Excel. This is an excellent opportunity for someone passionate about data, proficient in Excel, and eager to grow their skillset in a dynamic environment. Responsibilities - Create and maintain detailed reports, charts, and graphs to present data insights effectively. - Collaborate with the data team to identify datasets trends, patterns, and anomalies. - Assist in collecting, organizing, and entering data into Excel spreadsheets. - Utilize Excel formulas and functions to perform data manipulation and calculations. - Support the preparation of regular and ad-hoc reports. - Contribute to the improvement of existing reporting processes and data quality assurance. - Work closely with team members to ensure accurate and timely reporting. Expertise & Qualifications -Graduation/Postgraduation or equivalent qualification in any faculty from a recognized University/Institution. - Strong proficiency in Microsoft Excel, including advanced functions, pivot tables, and data visualization. - Basic understanding of data analysis concepts and the ability to interpret data trends. - Excellent attention to detail and accuracy when entering and manipulating data. - Effective communication skills to present data insights and findings. - Proven ability to work within deadlines and manage time efficiently. - Strong willingness to learn and develop new skills. - Prior coursework, projects, or internships related to data analysis and Excel is a plus. - Knowledge of other data analysis tools or programming languages is a bonus.

Job Title: Regional Head - Acko Drive Service Centre Location: Mumbai About the Business & Role: Acko is creating an end to end car ownership and management platform under the brand Acko Drive - from purchasing a new car to maintaining an existing one - paying challans, getting car serviced and repaired, or selling an existing car. We are building a world class network of multibrand service centres across the country and aim to provide the best in class vehicle care option to car owners. The business operates on a franchisee based model, where Automobile dealers run Acko Drive franchise and operate based on highly standardized SOPs to deliver superlative customer experience. As we scale, we are looking for a Regional Head to own and drive our operations, manage franchisee relationships, deliver high levels of customer experience and drive profitability for all service centres in the region . This role requires a combination of highly analytical and data-driven approach, ability to deal with ambiguity and a positive, problem-solving mindset and the ability to handle operations at scale. RH will engage with the franchisee owners to align them with the organization goals, convince them to make required investments to ensure experience delivery & process adherence. They will work closely with multiple central teams to achieve growth, profitability and establish the ACKO brand in the region. Key Responsibilities: 1. Run Best in class Franchisee operations Create and implement efficient, tech-enabled, trackable & scalable processes & SOPs: Understand the key drivers of customer experience, and the gaps in various stages of experience delivery to design processes Use & integrate technology into operations to track every single stage and element of operations - running successful franchising business requires ability to track every element of every process Set cadences and mechanisms to ensure process adherence and standardized operations Deliver best in class NPS, TAT and productivity for units in region: Identify and address key gaps and challenges impacting improvement in key customer metrics of NPS and TAT across all units in the region Develop deep understanding of operations across units to identify and unblock bottlenecks in overall throughput and productivity across every use case Drive profitability for units by implementing initiatives across demand, supply chain and cost optimization Work with Franchisee owners to ensure execution of demand initiatives across target catchments and drive demand generation Manage the supply chain network of each city in region to ensure parts availability and margin improvement across the network Identify opportunities for cost optimization across various units and implement solutions to ensure standardized, lean & efficient operations 2. Effectively manage Franchisee owners and business partners: Build and manage business relationship with Franchisee owners/partners by striking the right balance of holding the brand standards, ensuring compliance to all processes while managing softer aspects of an amicable business relationship Convince the Franchisee owners/partners to make required investments on an ongoing basis to deliver quality experience What qualities are we looking for First principles thinker and analytical mindset Detail oriented, problem solving approach Obsession to run best in class business & operations Effective communication skills to identify & present insights and findings MBA or equivalent qualification from a Tier-1 Institution is good to have Min Work Ex of 1 year is preferred but not mandatory

About ACKOACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problemswith technology at the core.We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers. But what truly sets us apart? Our people. At ACKO, every Ackers voice and ideas matter. Were a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives.Job DescriptionHR Business Partner - Non Tech Functions like Sales and Fleet Operations. What you will do: Strategic Partnership Collaborate with business leaders to align HR strategies with business goals. Understand the nuances of the business to provide tailored HR support. Act as an advisor on HR policies and practices, ensuring alignment with Ackos culture. Talent Management Drive, development, and retention initiatives. Implement performance evaluation frameworks that promote growth and accountability. Facilitate succession planning processes for critical roles and leadership to ensure continuity. Culture Building- Foster a positive and inclusive work environment that reflects Ackos values. Provide counseling and support to employees and managers on performance issues. Partner with the learning function on value added programs in creating meaningful learning journeys. Monitor and evaluate learning effectiveness to ensure alignment with organizational goals. Data-Driven Decision Making Utilize HR metrics and analytics to inform initiatives and measure success.Provide insights and recommendations based on data trends to support strategic objectives. Track key performance indicators related to talent management and employee engagement. Change Management Support organizational change initiatives and manage associated people impacts. Act as a change agent by communicating changes effectively across teams. Provide support to facilitate smooth transitions during times of change. Partner with CoE functions in design and implementation of different people practices. Develop design approaches and people strategies to enhance employee experience and satisfaction.What are we looking for: Accomplished HR leader with over 4+ years of experience who is adept at managing large-scale operations and navigating complexity. Strong reputation for establishing top-tier organizations known for excellence in HR practices. Demonstrates robust business acumen, effectively aligning HR strategies with overall business goals. Thrives in challenging environments, driving strategic thinking, fostering change, and inspiring teams to execute ambitious goals. Proven track record of advising executives and influencing critical decision-making. Skilled in developing HR team members, implementing succession plans, and adeptly managing multiple priorities under tight deadlines to consistently deliver successful outcomes for the business.

Skills & Competencies:Technical Expertise:Knowledge of car service centre operations, automotive technology, and maintenance processes.Communication & Presentation:Excellent verbal and written communication skills.Ability to present complex technical information in a clear, concise manner.Analytical & Problem-Solving:Strong analytical skills to assess training effectiveness and identify areas for improvement.Interpersonal Skills:Ability to work collaboratively with diverse teams and build strong working relationships.High level of adaptability and resilience in a fast-paced environment. Experience:Minimum of 5-8 years in the automobile service industry, with a good background in process training & technical training roles.Experienced in working in an Automobile car service centre.Education:BE/Diplomo in Mechanical or Automobiles or a related field preferred.Relevant certifications in training, process management, or automotive service management are an asset.Other details:Freelance trainers will be deployed for four days per monthtwo days between the 1st and 10th, and two days between the 16th and 25th.The trainer's minimum utilization is 4 days per month, with a guaranteed amount of Rs 20,000. Any additional days will be compensated on a per-day basis. (Total remuneration includes TDS & Conveyance).

JOB DESCRIPTION: TRAINERCompetencies and Skills Required: • Graduate / undergraduate with overall 4+ yrs experience of working as a trainer in a domestic/international contact center.• Proficient in Ms Office, Ms Excel, Ms PowerPoint.• Excellent communication & Presentation skills.• Ability to develop/build training content.• Good interpersonal skills.• Candidate should possess excellent oral and written communication & presentation skills.• Excellent communications skills written and verbal for English language and only verbal for Hindi language.• Should have handled both communication & process related training.• Previous experience on handling/exposure to decision tree tools such as Zingtree, etc are an added advantage.Responsibilities:• Conduct new hire training and On the Job Training.• Build training modules for New joiner's behavioral skills, soft skills and quality training.• Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.• Liaison with the Quality and Operations to identify, screen and execute process improvement plans.• Plan and improve training workshops and projects to monitor and groom poor performers.• Ability to execute training tasks/ assignment on short notice.• Interested to deliver and contribute towards process improvement.• Training Content Writing.

Job DescriptionWe are looking for an enthusiastic Recruiter with 1-4 years of experience in volume hiring to join our Talent Acquisition team. This role focuses on sourcing, screening, and coordinating for high-volume roles while managing stakeholder relationships and ensuring timely fulfillment of hiring needs. The ideal candidate has strong sourcing skills, takes ownership of their recruitment process, and is adept at stakeholder management.Key Responsibilities:1. Volume Hiring Execution: Drive high-volume recruitment efforts for various roles by sourcing, screening, and shortlisting candidates efficiently.Utilize multiple sourcing channels (job boards, social media, referrals) to build a robust talent pipeline.2. Stakeholder Management:Collaborate closely with hiring managers to understand role requirements and develop effective recruitment strategies. Maintain open lines of communication with stakeholders to provide updates on recruitment progress.3. Candidate Sourcing and Screening:Conduct initial screening to assess candidate fit and alignment with job requirements. Ensure a positive candidate experience by providing timely feedback and support throughout the hiring process.4. Process Improvement:Continuously improve sourcing strategies and recruitment processes to enhance efficiency and quality. Assist in onboarding activities and initial engagement to facilitate smooth integration.Skill Set and ExperienceExperience : 1-4 years of experience in volume hiring; experience with applicant tracking systems (ATS) is a plus.Skills: Strong sourcing skills, excellent interpersonal and communication abilities, and proactive problem-solving.Attributes: Self-motivated, organized, and able to manage multiple roles simultaneously while maintaining quality and speed.

Role & responsibilities Maintain aggregated view of risk profile of the company including all types of risk. Timely updation of risk register with all emerging risks and heatmap.Implementing an effective fraud monitoring frameworkEnsuring proactive compliance management by highlighting compliance risk to the stakeholders.Conduct awareness sessions to reinforce risk practices and achieve a 90% awareness rate among risk SPOC's.Quarterly RMC deck : Summarize and present Company Wide - ERM report. Advise and inform Board w.r.t to risk management decisions on various risks.Report to Board on risk exposures and action taken to manage risk exposures, Solvency and Business continuityLiaise with, and guide senior management and the stakeholders about the current and potential risks through reports, documentation and presentations periodicallyStudy market trends, and implement the learnings into the risk management processes of the companyPreferred candidate profile Professional degree in business finance.Prior experience as a risk manager or in a similar role at Mid-Level or Senior levelSolid knowledge of risk management principlesExpert-level knowledge of MS Office, and other risk management toolsAnalytical, problem-solving and communication skillsCertification as a qualified Risk Management Professional (CRMP) or any other equivalent coursesKnowledge of the Indian financial markets, banking system and its related instrumentsWork experience in similar roles in a Tech or E Commerce Industry would be an advantage.