Admission Counsellor

Job Description

Overall responsibility for closing sales opportunities across our programs Effectively manage leads, qualify prospects, and manage sales cycle through CRM & lead generation platform. Creating and maintaining a database of current and potential customers through CRM Be fully aware about KLAYs program information and any updates / changes in our offerings. Staying informed about competing products and services, & provide comparative information & differentiating factors / benefits of KLAY programs. Work closely with Center Directors to ensure timely closure of potential admissions Initial contact with all prospects, making outbound calls to potential customers, and following up on leads. Understanding customers needs and identifying sales opportunities. Answering potential customers questions and sending additional information per email. Upsell our service offerings Closing sales, ensuring collections of new customers and achieving monthly sales targets. Participate in various inhouse / field events in coordination with Marketing & Center teams. Other tasks & work assigned as per the role requirement