Roles and ResponsibilitiesProvide technical support to customers via phone, email, or chat for desktop and laptop hardware issues.Troubleshoot and resolve technical problems related to computer hardware components such as CPU, motherboard, RAM, storage devices, etc.Conduct remote troubleshooting using various tools like TeamViewer or Remote Desktop Connection.Collaborate with internal teams (e.g., engineering) to identify root causes of issues and implement solutions.Document customer interactions using CRM software for accurate tracking and reporting.Desired Candidate Profile3-7 years of experience in a similar role providing technical support for desktops/laptops.Strong knowledge of Windows operating systems (Windows 10), Microsoft Office applications (Word, Excel, PowerPoint).Excellent communication skills with ability to articulate complex technical information clearly over the phone or through written correspondence.

Roles and ResponsibilitiesManage office administration tasks, including data entry, filing, and record-keeping.Provide administrative support to the team by handling correspondence, emails, and phone calls.Maintain accurate records of financial transactions and perform bookkeeping duties as needed.Coordinate with vendors for supplies delivery and maintain inventory levels.Desired Candidate Profile1-3 years of experience in administration work or related field.Proficiency in MS Office applications (Word, Excel).Strong organizational skills with attention to detail.

Roles and ResponsibilitiesDesign and implement security solutions using Splunk, focusing on data analysis, incident response, and threat hunting.Develop expertise in cybersecurity tools such as SIEM, SOAR, and EDR to enhance security posture.Collaborate with cross-functional teams to identify vulnerabilities and develop strategies for remediation.Desired Candidate Profile3-5 years of experience in Cyber Security domain with hands-on experience in Splunk.Strong understanding of IT Infrastructure, Networking, Compute, Storage, Database concepts.Experience working with various operating systems (Windows/Linux) and scripting languages (Python/PowerShell).

Roles and ResponsibilitiesDevelop strategic plans for clients across various industries, including FMCG, Retail, Healthcare, BFSI, and more.Conduct market research and analysis to identify trends and opportunities for growth.Collaborate with cross-functional teams to design and implement business models that drive revenue expansion.Provide expert advice on corporate strategy, planning, and execution to senior management teams.Desired Candidate ProfileStrong understanding of industry trends and best practices in FMCG, Retail, Healthcare, BFSI sectors.Excellent analytical skills with ability to interpret complex data sets and communicate findings effectively.Proven track record of delivering high-quality results under tight deadlines while maintaining attention to detail.

Roles and ResponsibilitiesProvide marketing support to the team by coordinating events, exhibitions, and trade shows.Assist in sales coordination activities such as lead generation, follow-ups, and customer meetings.Desired Candidate ProfileStrong understanding of marketing principles, including event planning and execution.Excellent communication skills for effective collaboration with internal stakeholders and external clients.Proficiency in using CRM software for tracking leads and managing customer relationships.

Roles and ResponsibilitiesConduct safety inspections at construction sites to identify potential hazards and implement corrective actions.Develop and maintain a comprehensive safety management system (SMS) to ensure compliance with industry standards.Collaborate with project teams to develop risk assessments, incident investigations reports, and other relevant documentation.Provide training on safety procedures, regulations, and best practices to employees at the site.Ensure effective communication among stakeholders regarding safety-related issues.Desired Candidate Profile3-6 years of experience in Safety Engineering or related field.Strong knowledge of SMS principles, OSHA regulations, NEBOSH certification preferred.Excellent communication skills for effective collaboration with cross-functional teams.Ability to conduct thorough risk assessments and develop mitigation strategies.

Roles and ResponsibilitiesSource, screen, and shortlist candidates based on client requirements.Manage end-to-end recruitment process from sourcing to onboarding new hires.Coordinate with clients to understand their needs and provide regular updates on candidate progress.Conduct interviews, assessments, and reference checks to ensure top talent selection.Maintain accurate records of candidate interactions, offers made, and other relevant metrics.Desired Candidate Profile3-6 years of experience in Talent Acquisition or Recruitment Management.Strong understanding of IT industry trends and market dynamics.Excellent communication skills for effective client interaction.Ability to work independently with minimal supervision while meeting tight deadlines.

Roles and ResponsibilitiesConduct security assessments and develop remediation plans to improve overall security posture.Design, implement, and maintain SIEM solutions using Splunk Enterprise Security (SES) platform.Collaborate with cross-functional teams to identify security gaps and provide recommendations for improvement.Develop expertise in cloud security architecture, including AWS IAM, KMS, CloudWatch, GuardDuty, Inspector, etc.Provide technical guidance on security best practices to clients.Desired Candidate Profile3-5 years of experience in IT Security consulting with a focus on SIEM implementation and management.Strong understanding of Linux operating system administration principles.Experience with automation tools such as Ansible or Terraform is desirable.

Roles and ResponsibilitiesPlan, organize, and control manpower resources to meet production requirements.Monitor and analyze workforce data to identify trends and areas for improvement.Develop and implement effective manpower planning strategies to optimize productivity.Ensure compliance with labor laws and regulations related to factory operations.Collaborate with other departments to resolve issues related to staffing levels.Desired Candidate Profile3-6 years of experience in manpower management or a related field.Strong understanding of industrialization processes and manufacturing industry practices.Proficiency in MS Office applications (e.g., Excel) for data analysis and reporting purposes.Excellent communication skills for effective collaboration with team members and stakeholders.

Roles and ResponsibilitiesManage day-to-day office operations, ensuring smooth functioning of the organization.Provide administrative support to senior management, handling confidential documents and correspondence.Perform clerical work, including data entry, filing, and record-keeping tasks.Assist in preparation of reports, presentations, and other materials as required.Maintain accurate records and files for easy retrieval.Desired Candidate Profile3-5 years of experience in an administrative role or similar position.Proficiency in computer operating systems (Windows) with basic knowledge of MS Office applications (Word).Strong organizational skills with attention to detail and ability to prioritize tasks effectively.Excellent communication skills with ability to maintain confidentiality when necessary.