Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For support visit: https://support.adyen.com
Not specified
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, HM, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Implementation Engineer (Digital) Adyen is looking for an Implementation Engineer with a solid understanding of and hands-on experience with technology, integration design, project management and a strong customer focus. As an Implementation Engineer, you will be the primary point of contact for our merchants technical teams, guiding them through the design, development, testing, and launch phases of their integrations with Adyens platform. Your focus will be on ensuring an exceptional merchant experience throughout the project lifecycle. In this role, you will have the opportunity to work on diverse projects that encompass various e-commerce payment solutions. By leveraging your technical proficiency and business acumen, you will play a vital role in guaranteeing a smooth implementation process and maintaining open lines of communication with our merchants and internal teams. This position is based in our Bangalore or Mumbai office, and the ideal candidate is both consultative and technical.What youll do:Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.Serve as a consultative partner in specific verticals such as e-commerce guiding merchants through integration processes.Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.Technical Pre-Sales: assist the Sales team in proposing technical solutions to potential merchants and determine the technical requirements prior to the integration.Provide consultation on optimising payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.Who you are:4+ years experience integrating and/or providing technical consultation when integrating RESTful APIs and JSON-based integrationsProven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs, etc.), and desire to improve technical acumenExcellent communication skills; comfortable leading meetings with high level decision makersAbility to identify and clearly communicate pragmatic solutions to complex integration problemsSelf-Motivated: You are committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions and prioritise both internal and external requests appropriately based on urgency and necessity.Fluency in English is required for this position.Experience in the payments landscape is a big plus Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like youIf so, Adyen encourages you to reconsider and apply. We look forward to your application! What s next Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don t be afraid to let us know if you need more flexibility. This role can be based in our Bangalore or Mumbai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Not specified
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
As a Technical Support Engineer, based in Bengaluru, you will be part of a team that operates as a key point of contact with Adyen s merchants across the globe. You will work directly with a variety of other Adyen teams across the technology, commercial and operational sphere to deliver the merchant support model. The service Adyen Technical Support team provides to the merchant has a direct impact on their ability to take payments and further grow their business. You will be an extremely merchant-focused, highly motivated individual that thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate across time zones using a follow the sun principle. The extensive payments knowledge of the team is the most valuable aspect both to our merchants and our internal teams. What you ll do Provide our customers with the help and instruments they need for them to successfully accept payments globally; Be a key source of knowledge on the Adyen platform, products, APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices; Support merchant technical personnel, leveraging knowledge and expertise to troubleshoot technical problems and create the best possible merchant experience; Advise merchants regarding the best implementation practices and also addressing specific merchants issues; Serve as a feedback loop for the organisation, gathering merchant s feedback, evaluating merchant needs, and communicating these to product and management personnel. Will manage a queue of live tickets with a target resolution of a minimum of eight cases per day across a variety of complexities. Providing first in class service which will be analysed via CSAT and regular QA of engineers tickets. Who you are You are an experienced Technical Support Engineer/Technical Solutions Consultant with a minimum of 3 years experience. You love to provide technical assistance to merchants and troubleshooting via phone, web-based tools and email; You are capable of making quick, informed decisions under pressure while prioritising tasks based on urgency; You re creative and innovative, have strong problem-solving capabilities and are able to adapt to new processes and procedures quickly while dealing with many varied technical requests; Youre able to or have a keen interest in writing scripts, SQL, JavaScript, Python or Java code; You re able to solve problems by identifying issues via inferring from complex data sets or reading application or hardware logs; Youre a team player who takes responsibility for tasks and you enjoy working independently; Experienced in collaborating with globally distributed, multicultural teams, with a deep understanding of cultural nuances You like going the extra mile to ensure customer satisfaction and delight You have strong written and verbal communication skills Must be willing to travel globally where required. Will be expected to work weekends and evenings as part of a rotational shift basis.
Not specified
INR 45.0 - 50.0 Lacs P.A.
Work from Office
Full Time
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, HM, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Sr. Product Manager, Cards Adyen is looking for a passionate Product Manager to bring our payment proposition for Card Payment Methods in India to a new standard. This includes payment methods such as Visa, Mastercard, Amex and Rupay. This role will be given considerable freedom to advocate for building the best emerging payment technology, local and improving upon existing, working with a team of product managers to prioritize and scale our offering. What you ll do Youll focus on enhancing and scaling card-based payment methods in India, a key market for Adyen globally.Youll use your product sense to identify and take on a broad problem set where you ll take on end to end responsibility for; solutioning and taking an approach that focuses on value, impact, and execution.Youll lead prioritization and planning to shape India s product roadmap, working closely with other PM s, commercial, support, and development teams.You ll speak to our (global) customers, understand their challenges, prioritize solutions and collaborate with internal teams across Adyen to bring products to market successfully. Always while remaining flexible to changes and reprioritisation.Youll lead projects, work with engineers and get hands-on with technical work as needed. Who you are You have 7-10 years in Product Management for software companies within the Payments or Financial Technology space and have launched and scaled products with quantifiable valueYou ideally have 4+ years of experience in the Payments domain, are familiar with Card Payment Methods and have a point of view on how they are evolving, especially in the Indian marketYou have experience creating a product vision, strategy and forming a roadmap around itYou are skilled in listening to customers, engineers, and partners to identify problems that Adyen can uniquely solve.You have outstanding technical and analytical skills, and are not afraid to dive into complex, technical subjects.You are experienced in structuring, delivering, and communicating project plans within cross-functional teams, including analysts and software engineers. And on top of that: you can execute! Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like youIf so, Adyen encourages you to reconsider and apply. We look forward to your application! What s next Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don t be afraid to let us know if you need more flexibility. This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Not specified
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
Remote
Full Time
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