Posted:2 months ago| Platform:
Work from Office
Full Time
Duties & Responsibilities: Handle Refunds Queues (GDS, LCC, BSP link) Manage non show tickets Manage ADMs/ACMs Manage billing issues (Extra refunds, Ret errors) Manage BSP Refund applications rejected Contact Airlines & Providers for different issues. Analyze and propose solutions for task optimizations & automations 24*7 + Holidays shifts At least one year experience as a Travel Agent Excellent GDS knowledge in Amadeus and Sabre (Galileo knowledge will be considered as a benefit) Documented experience in reading and interpreting air
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