Agile Business Analyst II

Job Description

Work on high-impact projects, ensuring smooth execution and alignment with client expectations. Collaborate with cross-functional teams to solve complex problems and deliver exceptional results. Conducts Agile cadences effectively. This is a fantastic opportunity to contribute to the growth and success of our company while sharpening your project management skills. If you're ready to take on this challenge and be part of a thriving team, we d love to hear from you! RESPONSIBILITIES Enhance user stories with detailed information to be displayed or captured, including acceptance criteria, and create story maps and sketches for product discovery and mapping releases based on stakeholder needs. Develop and manage release plans across multiple products, ensuring alignment with product roadmaps and strategic business goals, and regularly update and communicate these plans to all stakeholders. Assist in the development and maintenance of the product roadmap, facilitating communication among stakeholders and gathering requirements to monitor progress effectively. Create and maintain Sprint-wise Service Desk Ticket Trackers and Gantt charts for project timelines while efficiently managing product Service Desk tickets for incidents, changes, knowledge, and problem management. Track daily tasks assigned to team members, ensuring accountability and transparency, and manage and update Scrum and Kanban tools (eg, Jira) for accurate tracking of tasks, sprints, and progress across products. Monitor and report on delivery progress, including Schedule Variance and Time in Status, and prepare detailed progress reports on product development, highlighting key achievements, milestones, and potential risks. Identify risks and develop mitigation strategies and plans to ensure project success, facilitating workshops for user role and persona identification and engaging in discussions with external stakeholders regarding change management. Assist in backlog prioritization and facilitate backlog refinement sessions, while conducting extended Scrum cadences such as Product Backlog Refinement and Story Writing Workshops. Gather and analyze feedback from external stakeholders to suggest product improvements and enhancements, and support the sharing of Service Desk tickets for each Sprint with stakeholders while maintaining a Ready Sprints Tracker. Assist in generating bi-monthly Pipeline Utilization Reports, AMS Reports, and Dynamic Change Request reports for external stakeholders. REPORTING LINE You will report to the Manager I, Project Management. BASIC QUALIFICATIONS Bachelor s degree in a relevant field (eg, Computer Science, Business Management). Experience with story mapping and user story creation. Experience in project management or related roles. Proficiency in Agile methodologies (Scrum and Kanban). Strong analytical, problem-solving, and technical skills. Excellent communication and collaboration abilities. Familiarity with project management tools (eg, Jira). Stronger technical background, capable of effective documentation and stakeholder management. Ability to monitor and report on schedule variances effectively. Capability to analyze external stakeholders feedback and suggest product improvements. PREFERRED SKILLSET Familiarity with development tools and processes. Understanding of CI/CD pipelines. Knowledge of relevant regulatory requirements. Familiarity with cloud technologies and platforms. Understanding of UX/UI principles. Strong capability in creating and maintaining project tracking metrics. Agile certification (eg, PMI-ACP, CSPO, or equivalent). PERKS/BENEFITS Personalized learning opportunities to enhance your career. Competitive salary structure aligned with industry standards. Gain exposure to cutting-edge technologies and work with international clients. Benefit from comprehensive health insurance and wellness programs to support your overall well-being. Thrive in a collaborative and innovative work environment where your ideas are valued. Regular team-building events, company outings, and engaging workplace activities to foster connections and celebrate achievements throughout the year. Culture of appreciation through our Peer and Spot Recognition programs to acknowledge your contributions.