AGM Operations

Job Description

Job Title: AGM - Operations Location: Ludhiana, Punjab Company: KES Security Pvt. Ltd. Reports to: Director / Business Head Experience Required: 5+ Years (Preferably in Electronic Security, Fire Safety, or MEP Projects) Job Summary: KES Security Pvt. Ltd. is seeking an experienced and dynamic Assistant General Manager - Operations to lead our project delivery team. The ideal candidate will ensure end-to-end project execution with a strong focus on client satisfaction, operational excellence, timely delivery, resource optimization, and payment collection. Key Responsibilities: Project Delivery Management: Ensure timely, cost-effective, and quality-driven execution of all Low Voltage Security projects. Customer Satisfaction: Serve as the escalation point and ensure a high level of client satisfaction through smooth coordination and resolution. Resource Allocation: Strategically assign manpower, materials, and equipment for optimum efficiency. Payment Collection: Proactively manage project milestones and payment collection as per contractual terms. Operational Efficiency: Identify process bottlenecks and implement strategies for leaner and faster operations. Digital Transformation: Lead the digitization of project tracking, documentation, and internal workflows using tech tools and platforms. Vendor Coordination: Ensure timely procurement and vendor performance for smooth project execution. Compliance & Safety: Oversee adherence to all statutory norms, safety regulations, and project documentation. Team Leadership: Lead, mentor, and upskill project managers, site engineers, and coordinators for better team performance. MIS & Reporting: Generate weekly/monthly dashboards and highlight risks, delays, and opportunities for improvement. Preferred Certifications (Not Mandatory): PMP (Project Management Professional) Six Sigma – Green/Black Belt Fire & Life Safety Certification (NFPA / TAC / NBC Guidelines) Lean Construction / ISO 9001 / OHSAS Certifications Proficiency in MS Project, AutoCAD, or Project ERP systems Candidate Profile: Strong operational background in fire safety, electronic security, or construction domains Excellent leadership, planning, and conflict-resolution skills Experience in managing multi-location or large-scale projects Tech-oriented with a passion for automation and process optimization Job Type: Full-time Pay: ₹70,000.00 - ₹130,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Schedule: Day shift Application Question(s): Current monthly In-Hand Salary? Expected monthly In-Hand Salary? Experience: Project Management: 5 years (Required) Operations management: 5 years (Required) Work Location: In person