MDM & Intune Operations Support Specialist8-10 Years ExperienceLocation: BangalorePrefer: Immediate to 30 days joinersJob Description:Intune Management:Expertise in deploying, configuring, and managing Microsoft Intune.Device Enrollment:Experience enrolling Windows and macOS devices, including BYOD and corporate-owned devices.Compliance & Security:Creating and managing compliance policies to ensure devices meet organizational standards.Configuring and managing endpoint security settings.Managing security settings for Windows and Mac devices, including antivirus, firewall, and encryption.Windows OS & Configuration Management:Proficiency in managing Windows OS updates and feature changes.Configuring Windows devices using Intune, including Autopilot and Windows Defender Application Control (WDAC).Technical Support & Troubleshooting:Providing third-line support for Windows and Mac device issues.Ability to create and manage scripts for automation and configuration.macOS Management:Expertise in managing macOS devices, including updates and feature changes.Creating and managing configuration profiles for macOS using Intune.Experience with Apple Business Manager for device enrollment and management.Security & Compliance:Monitoring and ensuring compliance with organizational security policies.Identifying and mitigating security threats.Enforcing security policies and handling non-compliance issues.Preferred Skills:Microsoft Intune, MDM solutions, device security, compliance, and endpoint management for Windows and macOS environments.Read less

Location: Mysuru,Immediate joiners or 15 days joiners.Experience: Min 1 year relevant experience.Key Responsibilities:Legal & Compliance (Primary Focus)Ensure company compliance with U.S. labor laws such as FLSA, FMLA, ADA, OSHA, NLRA, EEOC, and other employment regulations.Draft, review, and update employment contracts, HR policies, compliance documents, and legal agreements.Conduct internal HR audits, risk assessments, and assist in handling compliance-related issues.Support employee relations, handle grievances, and ensure compliance with anti-discrimination and equal employment opportunity laws.Stay updated on labor law changes and align company policies with new regulations.Assist in HR-related legal matters, including terminations, disputes, and contract negotiations.HR Operations (Secondary Focus)Assist in onboarding, payroll, benefits administration, and employee lifecycle management.Maintain HR records and ensure compliance with data protection regulations.Support performance management, employee engagement, and retention initiatives.Collaborate with finance and payroll teams to ensure accurate salary processing, tax deductions, and benefits compliance.Requirements:Education: MBA in HR / LLB / Equivalent qualification in HR & Labor Laws.Experience: Minimum 1 year in legal compliance and HR operations, with a strong understanding of U.S. labor laws.Knowledge of: FLSA, FMLA, ADA, OSHA, EEOC, NLRA, and other employment regulations.Technical Skills: Familiarity with HRIS, payroll systems, and compliance tools.Key Abilities: Strong legal interpretation, analytical, and problem-solving skills.This role offers an exciting opportunity to apply legal expertise in an HR setting, ensuring compliance and mitigating risks while supporting HR operations.

Immediate to 30 days Joiners OnlyLocation -BangaloreUS Time shiftMandatory: International Voice Support experience3 4 years experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the companys internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications.Perform basic windows administration such as password resets and file and folder administration.Basic internet connection troubleshooting.Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropriate.Follow up on outstanding requests and ensure timely resolution.Fully document all troubleshooting steps and create knowledgebase articles of resolutions.Adhere to established IT policies, procedures and standards and ensure their conformance with information systems goals and procedures.Follow the established standards for documenting tickets, configurations, and standard operating proceduresResponsible for compliance policy adherence, including password management, documentation, maintenance, provisioning access, and data protection procedures.Help minimize downtime impact on users through accurate communication and efficient problem resolution for unscheduled downtimes.Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications.Interact with IT management frequently through timely reporting of operational activities, and with all team members on support issues and needs assessments.