Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)

DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: System Administrator Experience: 1-3 years Why to Join ALARIC VENTURES? Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Good Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Experience of Desktop Troubleshooting, Printer troubleshooting. Outlook Configurations- Office 365 Knowledge of Dropbox, Google Drive Antivirus installations and Troubleshooting Knowledge of DHCP, DNS Basic Knowledge of Routers, Firewalls Active Directory users and groups management File and folder permissions. Network Printer installaons. Knowledge of backup types and Restore processes. Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). Good to have AZ900/MSCA certification. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Business Towers (Sector 66-Mohali) Positions: Inside Sales Representative Experience: Minimum 2 years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and results driven Inside Sales Representative to join our team and play a key role in generating leads and building a strong sales pipeline. The ideal candidate will identify potential customers, initiate conversations, qualify prospects, and schedule appointments for the sales team. You will work closely with marketing and sales teams to meet business growth objectives and contribute to the company's success. Key Responsibilities: Lead Generation: Research and identify potential clients using online tools, databases, and other resources. Generate qualified leads through outbound calls, emails, and social media outreach. Build and maintain a strong pipeline of potential customers. Prospecting and Outreach: Initiate contact with decision-makers, influencers, and key stakeholders. Conduct effective discovery calls to understand client needs and qualify them based on predefined criteria. Engage prospects through personalized communication and tailored messaging. Appointment Setting: Schedule appointments or demos for the sales team with high- potential leads. Collaborate with account executives to ensure a smooth handoff of qualified leads. CRM Management: Maintain accurate and up-to-date records of all activities, interactions, and opportunities in the CRM system. Track and report key metrics, including lead conversion rates and pipeline growth. Collaboration: Provide feedback on market trends and customer needs to help improve products or services. Target Achievement: Meet or exceed monthly and quarterly lead generation and pipeline development targets. Continuously improve lead qualification processes to enhance the overall sales funnel. Experience: 2+ years of proven experience in inside sales, lead generation, or telemarketing. Experience in B2B sales or working with AI based products, SaaS, IT, or staffing companies is a plus. Technical Skills: Proficiency in CRM tools like Salesforce, HubSpot, or Zoho. Strong knowledge of email marketing tools and lead generation platforms (e.g., LinkedIn Sales Navigator). Sales and Communication: Exceptional verbal and written communication skills with a professional demeanor. Ability to handle objections and engage prospects effectively over the phone and email. Persuasive and consultative selling skills to build trust with potential clients. Soft Skills: Highly self-motivated, with a strong sense of accountability and time management. Resilient and adaptable in a fast-paced, target-driven environment. Strong research and analytical skills to understand prospects and their industries. Preferred Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Familiarity with lead generation strategies for AI based products, IT staffing, SaaS, or managed services industries. Exposure to cold calling and email outreach best practices. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Work Conditions: Ability to work in work from office environment. Flexibility to align with time zones of target markets (e.g., US, UK, or APAC). Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

We are looking for a highly skilled and tech-savvy customer support specialist who can provide exceptional support to our U.S.-based healthcare clients. The ideal candidate must have strong knowledge of electronic medical records (EMRs), U.S. healthcare policies, and regulations, along with outstanding problem-solving skills in IT and technology-related issues. A clear American English accent is required to ensure seamless communication with customers. Key Responsibilities:Provide level 1 and level 2 technical and customer support for healthcare clients using our AI and blockchain solutions.Troubleshoot and resolve issues related to EMR/EHR systems, medical billing software, and other healthcare technologies.Assist clients with IT-related challenges, including software integrations, cloud-based solutions, and data security concerns.Educate customers on healthcare compliance requirements, such as HIPAA, Medicare, Medicaid, and telehealth policies.Work closely with internal teams (IT, product development, and sales) to escalate and resolve complex technical issues.Maintain accurate records of customer interactions and issue resolutions in a CRM system.Ensure high customer satisfaction by providing clear, concise, and professional communication.Required Qualifications:3+ years of experience in customer support for healthcare IT solutions or electronic medical records (EMR) systems.Strong understanding of U.S. healthcare regulations, HIPAA compliance, and medical billing practices.Excellent troubleshooting skills in IT, software applications, and system integrations.Fluent in English with a clear American accent (must be comfortable speaking with U.S. clients).Experience using CRM software, ticketing systems, and remote support tools.Strong interpersonal skills and the ability to explain technical concepts to non-technical users