Role & responsibilities Employee Relations Act as the first point of contact for employee concerns and resolve conflicts or issues in a timely manner.Facilitate positive relationships between employees and management, fostering a positive work environment.Conduct investigations into employee complaints, disciplinary actions, and grievance procedures as needed.Performance Management Support the performance review process and assist in setting clear objectives and KPIs for employees.Monitor performance metrics to identify trends, recommend improvements, and assist in performance coaching.Assist with developing and implementing employee development programs.Compensation & Benefits Oversee payroll administration, ensuring that all payroll records are accurate and processed on time.Provide guidance on employee benefits programs, such as health insurance, retirement plans, and other incentives.Conduct salary benchmarking and ensure the companys compensation structure is competitive.Training & Development Coordinate employee training initiatives, including compliance training, skills development, and safety training specific to the logistics sector.Promote continuous learning and development opportunities within the organization.Ensure compliance with industry-specific training standards and regulations.Compliance & Record Keeping Maintain HR records in compliance with legal and company requirements.Ensure adherence to labor laws, health and safety regulations, and company policies.Keep up-to-date with changes in employment law, industry trends, and HR best practices.Health and Safety Assist in implementing and monitoring safety programs in line with logistics operations.Ensure that all employees are educated on workplace safety standards, including OSHA regulations or relevant local guidelines.Conduct safety audits and provide recommendations to improve workplace safety.1. Vendor ManagementVendor Selection: Research, evaluate, and negotiate contracts with HR service providers.Performance Monitoring: Track vendor performance against KPIs, SLAs, and budgets; address issues as they arise.Relationship Management: Build strong partnerships with vendors to ensure collaboration and service quality.Cost Control: Manage vendor budgets, negotiate costs, and ensure value for money.Compliance & Risk Management: Ensure vendors adhere to legal regulations and mitigate risks.Continuous Improvement: Identify opportunities to enhance vendor services and improve HR processes.