PURPOSE AND SCOPE OF POSITION:Global Technical Analyst The individual will be responsible for performing service account discovery across multiple systems and working with multiple stakeholders define ownership and remediate deviations from standards or best practice. This individual will produce reports for account owners and leadership stakeholders to use to prioritize work efforts and will report project progress to project managers. The individual supports complex AD and IAM projects and systems and ongoing work activities of moderate to high complexity. The individual will work closely with AD and and IAM admins to identify dependencies and align data across systems.ResponsibilitiesThis role is responsible for the analysis, design, and implementation of a basic service account inventory reporting solution and design/testing of a stakeholder reporting processQuerying or exporting information from Active Directory and systems to identify features and ownership of service accountsCreation and Modification of PowerShell or other basic scripting related to Active Directory and other systemsAnalysis of data in Microsoft Excel and PowerBIData manipulation through tools like Power Automate, Python, or complex Excel formulas, and manual analysisExecute data collection, monitoring, and reportingCommunication to other global teams and account owners to discuss report findings and necessary follow-up actionsSupport, interface and coordination with technical resources and project managersCreate playbooks and process documentation to support self-service or introduction to additional stakeholders or team membersEducation and Experience5+ years of extensive experience with Active Directory, Sailpoint3+ PowerShell scripting experience3+ years analysis with Excel and PowerBIAble to articulate technical issues to a non-technical audienceAble to refine requirements from business end users, update technical design specification documentation and deliverablesExperience with scripting and automating data exportsAbility to complete multiple, diverse tasks of differing prioritiesExcellent written and verbal communication skills, with ability to translate complex computer/information systems information into an organized and presentable mannerAbility to communicate report findings and work tasks with technical and business stakeholdersAbility to make decisions and manage your time effectively to a delivery plan/scheduleAbility to work independently, but also be part of a team

Go + Python (Golang for API Monitoring, Internal Monitoring, Python for Nucleus):Golang (API Monitoring):Strong experience in Golang, especially in building scalable APIs and monitoring systems.Knowledge of API Monitoring tools, creating metrics, alerts, and logging systems.Proficient in Bazel and Maven for managing build systems.Python (Nucleus):Strong Python development skills for system-level programming and Nucleus-specific technologies.Experience in handling data processing, automation, and scripting tasks in Python.Nucleus: Experience in deprecating legacy systems or migrating components to better platforms.Monitoring and Observability: Expertise in building internal monitoring systems, identifying system health, performance metrics, and logging.System Simplification: Ability to simplify and refactor complex systems, improving their maintainability and performance.General Skills for Both Positions:Version Control: Expertise in Git for version control.Continuous Integration/Continuous Deployment (CI/CD): Familiarity with setting up pipelines for build, test, and deployment.Cloud Platforms: Familiarity with cloud technologies such as AWS, GCP, or Azure.Documentation & Knowledge Transfer: Ability to document changes for internal consumption and perform knowledge transfer sessions.Migration Experience: Experience in system migrations and deprecating outdated technologies (e.g., Nucleus).Look for candidates with a mix of these technical skills and hands-on experience with system maintenance, monitoring, and migrations.

Required Skills:Proficiency in SAP CAPMExperience with Node.js, JavaScript, or JavaKnowledge of SAP Fiori/UI5Experience with SAP BTP and Cloud FoundryFamiliarity with OData servicesExperience with Core Data Services (CDS)Experience with SQL and relational databasesExperience with GitExperience with authentication and authorization services (XSUAA)Tools and Technologies:SAP Business Application Studio (BAS)SQL and relational databasesResponsibilities:Developing and maintaining CAPM applicationsDesigning and implementing data models using CDSIntegrating CAPM applications with other SAP systemsWorking in an agile environment