Analyst I Health - Broking

Job Description

JOB RESPONSIBILITIES: The Colleague provides high quality administration support for internal and external clients by: Operates as part of team under supervision of Sr. Analysts/Ops Manager Project execution in-line with SLA requirements, timelines and quality standards while ensuring high level of internal & external client satisfaction Review plan and proposal documents to create plan designs in the Greater Insight System Ensure timely and accurate service delivery at defined productivity levels Execute issue /query resolution and ensure proper documentation & follow-up Identify, share and support operational improvements Collaborates with peers at Aon to understand methodologies and follow the process Enhance technical skills and personal effectiveness through training, education Bridging the communication gap between onshore consultant and insurance Vendors Managing client/shared mailboxes SKILLS Basic Knowledge of MS Excel text functions, math functions, statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups Should be well versed with basic tool functionalities for creating, editing and formatting presentation Business communication skills (email and conference calls) and fluent with English language. Should be able to communicate thoughts and ideas verbally coherently and confidently, and in writing Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues Self-Driven & analytical bend of Mind, Problem Solving Skills Basic Knowledge of Excel with commonly used functions (LEFT, LEN), math functions (SUM, PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups Should be well versed with basic tool functionalities for creating, editing, and formatting PowerPoint presentation Knowledge of VBA macros, Stakeholder Management