Analyst - Legal Operations (India)

Job Description

Elevate is recruiting a Legal Operations Analyst for its Law Firm IT Solutions team in India. For this role, this individual will work with the customers technology and will follow detailed playbooks and processes to interface within the specific workstream assigned. The work is high-volume so the candidate must be organized and very good with juggling multiple matters of the same type at the same time. Also, the ability to learn and adapt to the customers technology is crucial. The individual will work on customer laptops. This role will be part of a team that responds to a high volume of labor and employment requests/matters. Specifically, the Analyst will: Handling high volume employment by collecting critical data through various customer systems. Ability to set and maintain high standards of professional service. Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo. Extremely organized and capable of managing multiple projects under tight deadlines. Excited to learn, grow, and not afraid to take on new responsibilities. Able to be self-directed and work independently to meet and exceed goals. Strong base of analytical experience and willingness to learn new techniques Comfortable with learning new software products, if necessary. Become proficient on the customers technology and platforms/applications. Review discrimination charges, employment demands and related filings. Follow processes and playbooks. Interface with broader team. Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses. Communicate with counsel. Assist with reporting, gathering metrics, and process improvement. Skills for Success: Strong eye for detail and critical thinking skills. Ability to analyze and organize work for maximum efficiency. Possess a deep understanding of legal operations processes and procedures. Strong Excel and Microsoft Office skills are required. Experience managing a team providing legal operation services. Familiarity with artificial intelligence and automation is helpful. Excellent written and interpersonal skills focused on supporting your customer needs. Experience running reports and metrics. Flexibility and interest in learning the wide variety of solutions that Elevate delivers. Supporting strategic, technology, or operational improvements to an organization. Experience: Minimum 2 years experience in US Litigation. Experience in labor and employment law is preferred Minimum 2 years experience using technology in an area that is highly processed; preferably including experience handling subpoena responses and/or employment charges/demands Technical skills: Experience with Microsoft Word / PowerPoint / Excel / Outlook Experience with Adobe Acrobat Experience with web-based applications Qualifications: Bachelors or Associates degree required Paralegal certificate is a plus, but not required