Job Description

Bill of Lading Management: In-depth knowledge of the Bill of Lading (BL) process is mandatory. Ensure timely submission of shipping instructions to forwarders and shipping lines. Obtain draft BL approvals from both internal and external stakeholders and coordinate with forwarders and shipping lines accordingly. Follow up diligently to ensure the timely receipt of the final BL. Initiate and track BL amendments as required. Stakeholder Coordination: Collaborate with internal teams, shipping lines, customs house agents (CHA), and forwarders daily. Maintain effective communication with the customer service team to provide regular shipment status updates to customers. Develop and sustain strong relationships with all stakeholders. Export Documentation & Compliance: Possess basic knowledge of Letter of Credit (LC) and export documentation requirements. Ensure compliance with export policies, Incoterms, payment terms, and UCP rules. Oversee the complete export shipment planning process, from cargo readiness to shipment execution and BL release, across multiple loading ports in India. Process & Problem-Solving: Identify root causes of operational issues and work collaboratively to implement long-term solutions. Exhibit strong analytical skills and attention to detail in shipment planning and execution. Support cross-functional collaboration, conflict resolution, and continuous process improvement. Required Skills & Competencies: Strong knowledge of Exim Policy, Incoterms, and international shipping regulations. Experience in coordinating export shipments and managing end-to-end logistics processes. Proactive approach to problem-solving and stakeholder management. Ability to work effectively within a team and demonstrate cross-functional collaboration. Excellent organizational skills with keen attention to detail. This role requires a dynamic professional who can manage the complexities of export documentation while ensuring smooth coordination between multiple stakeholders.