Job Description

Key Responsibilities : 1. Product Technical Support: Provide technical support and assistance to customers, partners, and internal teams on Galaxy, Symmetra, and Smart products. 2. Troubleshooting: Troubleshoot and resolve technical issues related to Galaxy, Symmetra, and Smart products, including power system design, installation, and commissioning. 3. Design and Configuration: Design and configure Galaxy, Symmetra, and Smart systems to meet customer requirements and ensure optimal performance. 4. Testing and Validation: Perform testing and validation of Galaxy, Symmetra, and Smart products to ensure they meet technical specifications and customer requirements. 5. Documentation and Knowledge Management: Develop and maintain technical documentation, including user manuals, installation guides, and troubleshooting guides. 6. Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure successful product launches and customer satisfaction. 7. Training and Development: Participate in training and development programs to enhance technical skills and knowledge. 8. 4+ years of experience in power systems engineering, preferably with APC products 9.Strong technical knowledge of power systems, including UPS systems, power distribution units, and cooling solutions 10.Experienced APC 11..Engineer to work on our Galaxy, Symmetra, and Smart product lines. 12.APC Certified Design and Specification Professional or APC Certified Installation and Commissioning Professional , ability to communicate technical information to non-technical stakeholders ,