Apoorva Raj is a professional providing engineering solutions and services across various industries.
Not specified
INR 3.5 - 4.5 Lacs P.A.
Work from Office
Full Time
We are currently Hiring for International Semi Voice ProcessVoice Process / Semi voice Customer Service Associate Contact HR Apoorva 9148186691 / 7022226234only Immediate joiners preferred Location Bangalore Ecity For swift Response you Can share Cv on 7022226234 The role of the Customer Service Associate (CSA) - Semi Voice, will be responsible for:Having daily interactions with the customer to handle issues from end to end via callsGoing the extra mile to engage customers in solving issues and ensuring satisfactionQuickly and effectively building rapport with customers while diagnosing and resolving issuesProviding white glove service and having the ability to provide an overall excellent customer experienceManaging customer expectations regarding estimated response times.BenefitsAn attractive compensation package with performance-based incentivesIncredible learning and growth opportunitiesOutstanding rewards and recognition program & employee engagement activitiesFree Food and Transport while working on-siteMedical InsuranceJob Types: Full-time, Permanent, Salary Up to 4 LPA per yearBenefits:Food providedHealth insuranceProvident FundSchedule:Night shiftRotational shiftSupplemental Pay:Performance bonus 6K 2Way cab and food is provided Contact given number Schedule your Interview Online HR Apoorva 9148186691 / 7022226234
Not specified
INR 3.5 - 4.5 Lacs P.A.
Work from Office
Full Time
Greetings from We are hiring for Customer Support International Non voice / Semi Process in Bangalore.Contact HR Apoorva 7022226234 for swift Response You can Call or wht up the Cv for 7022226234 Please find below Job Description for your reference: hiring for (Customer Support - International Non voice Gmail Gaming Process ) # Both2 way free cab free Food givenJob Location: Bangalore E-cityQualification: Customer Support Voice & Non voice Experience: 1-5 YearsJob Description: Senior Process ExecutiveLocation: BangaloreEmployment Type: Full-Time.Key Responsibilities:Excellent communication skills to attend/resolve client issues on calls/chat/mail.Open to work in 24*7 and work from office environmentAnalytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customers timeGood time management, ensuring all contacts with customers add valueMust adhere and non-negotiables:Excellent in communicationNeed to work on US shift timings.Need to complete specific and dedicated training programs set by the client.24*7 ,flexible shifts100% WFO, no hybridPreferred Qualifications: Additional certifications in customer service/upskilling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Contact HR Apoorva 7022226234 Thanks & Regards,
Not specified
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
We are currently Hiring for International Semi Voice ProcessVoice Process / Semi voice Customer Service Associate Contact HR Apoorva 9148186691 / 7022226234only Immediate joiners preferredLocation Bangalore Ecity For swift Response you Can share Cv on 7022226234The role of the Customer Service Associate (CSA) - Semi Voice, will be responsible for:Having daily interactions with the customer to handle issues from end to end via callsGoing the extra mile to engage customers in solving issues and ensuring satisfactionQuickly and effectively building rapport with customers while diagnosing and resolving issuesProviding white glove service and having the ability to provide an overall excellent customer experienceManaging customer expectations regarding estimated response times.Requirements:-An obligation to deliver exceptional customer serviceReceive inbound calls to gather and verify required information and do utmost within their power to solve customer problemsHave excellent judgement skills to be able to properly evaluate situations and immediately by providing effective solutionsAbility to learn new skills and quickly absorb and interpret new information, products, andfeatures from the perspective of the customerActively listen to the customer, and show empathy and patienceCritical Skills:-Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciationAbility to show high emotional intelligence by remaining calm under pressure while solving the customers concernsAbility to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needsEducational/Work Experience and RequirementsMust successfully pass a background checkHigh school diploma or equivalent requiredPost secondary degree is a plusMust have at least six months customer service experience or equivalentBenefitsAn attractive compensation package with performance-based incentivesIncredible learning and growth opportunitiesOutstanding rewards and recognition program & employee engagement activitiesFree Food and Transport while working on-siteMedical InsuranceJob Types: Full-time, Permanent, Salary Up to 4 LPA per yearBenefits:Food providedHealth insuranceProvident FundSchedule:Night shiftRotational shiftSupplemental Pay:Performance bonus 6K 2Way cab and food is provided Contact given number Schedule your Interview Online HR Apoorva 9148186691 / 7022226234
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