Application Development & Support Senior Analyst

Job Description

ServiceNow Developer Position Overview: As a ServiceNow Developer, you will play a key role in the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with cross-functional teams to analyze requirements, configure ServiceNow applications, integrate with external systems, and ensure the successful deployment and ongoing support of ServiceNow-based solutions. Responsibilities: Solution Design: Collaborate with stakeholders to understand business requirements and design solutions leveraging ServiceNow capabilities. Configuration: Develop and configure ServiceNow applications, forms, workflows, and integrations to meet business needs while also aligning to ServiceNow best practices. Scripting and Development: Utilize JavaScript, Glide APIs, and other scripting languages to implement functionality and enhancements within the ServiceNow platform. Integration : Design and implement integrations between ServiceNow and other systems using web services, API s, Spokes, and middleware technologies. Data Management : Assist in managing data within the CMDB including data imports, exports, and transformations. User Interface Enhancement : Design and implement user-friendly interfaces and dashboards to provide an intuitive user experience for ServiceNow users. Technical Documentation: Create and maintain technical documentation, including design specifications, configuration guides, and deployment procedures. Deployment and Support: Support the deployment of ServiceNow solutions, including migration between environments, and provide ongoing maintenance and support. Continuous Improvement: Stay updated on ServiceNow platform updates, best practices, and industry trends, and identify opportunities for process improvements and optimization. Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 4-8 Years proven experience as a ServiceNow Developer in at least two of the following modules: ITOM, ITSM, CSM, SPM, MCO, WSD, & HRSD. Strong proficiency in JavaScript, HTML, CSS, and other web technologies. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple tasks and priorities in a fast-paced environment