Job Description

3-to-6-year experience in Support role. Excellent communication skills. Experience working with MS SQL. Good to have experience working with Microsoft Technologies (VB.Net and C#) Experience working with American customers. Willingness to work on rotation shift to support 24/7/365 support process. Should have knowledge about support process (SLA, Priority, Criticality, Knowledge Base and etc) Exposure to application maintenance/production support/DevOps. What you will get : Bi-Annual Salary Reviews Flexible working hour Three Day Hybrid Model Market competitive pay GMC (Group Mediclaim) : Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children Employee we'llness Program - HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees GPA (Group Personal Accident) : Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident GTL (Group Term Life) : Provides life term insurance protection to employees in case of death. The coverage is one time of the employee s CTC Employee Assistance Program : HealthAsyst offers complete confidential counselling services to employees & family members for mental we'llbeing Sponsored upskills program : The company will sponsor upto 1L for certifications/higher education/skill upskilling. Flexible Benefits Plan - covering a range of components like National Pension System. Internet/Mobile Reimbursements. Fuel Reimbursements. Professional Education Reimbursement