Application Support Specialist

Job Description

We are looking for Application support specialist who will be responsible for stability of Sharepoint application and ongoing support for the same. This includes Service Delivery, SLA maintenance for Incidents and SRs. Education B.Tech (Comp. Sc) / MCA Graduate / Equivalent IT based degree, university degree, or work experience required. Experience: 5+ years of experience at a relevant Technical position in large organizations Skill Set Required (Must-Have) Experience in Application production support within the ITIL Framework. Excellent knowledge and hands on experience in o Application trouble shooting, configuration and maintenance. o Application performance tuning and optimization o Resolution of tickets with quality and within SLA o Proactive monitoring and incidents analysis o Experience in Work flow maintenance and Configuration. Very good hands-on knowledge on SharePoint administration. Good knowledge in web technologies viz C#.Net, JavaScript. Good knowledge in other Content Management Systems viz SiteCore, Wordpress etc. Good understanding of MS Azure and Active Directory (AD). Very good Knowledge in Oracle/MS SQL - SQL Stored Procedure Hands on experience in PowerShell and Unix commands Skill Set Required (Good-to-Have) Good knowledge of Open source applications/application components Good knowledge of application licensing