What is How can we crystalize its DNA into one eye-catching sentence for youOur culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a respected and valued mentor Here at AppsFlyer, its all about the people, each and everyone of us has our own speciality, a unique flavor that we bring to the table We are all driven individuals whose interests are just as diverse as we are You could say were #PeopleObsessed When we say obsession, we mean we will do everything to make you feel those AF vibes; whether its company breakfasts, happy hours and parties, our connection to each other is always a core focus Do you believe in personalized serviceDo you understand the value of trust, accessibility and the personal touch when it comes to cultivating business relationshipsThen you just might be the right candidate for one of our Customer Success Manager positions This is an opportunity to be AppsFlyers eyes and ears with the clients Help them work through their issues Be ahead of the curve by sharing new product releases or content relevant to their business Listen to their feedback to help the Product and R&D team innovate new features Ultimately, youre there to ensure that our customers are more successful What You Will Do Ensure that the client gets value from AppsFlyer platform Provide client with best practices on Mobile marketing Train clients on AppsFlyer, drive feature adoption and enhance product stickiness Be the clientsvoice inside AppsFlyer Drive upsell and cross-sell opportunities with clients Deliver business review to decision makers and c-level executives Assist with closure of new logos and ensure smooth onboarding experience What You Have 2+ years of experience with digital marketing / analytics / product management Excellent program management skills Excellent communication skills Experience with tools like: Salesforce, Asana, Slack Bonus Points Preferred experience in servicing SaaS products Preferred experience with mobile advertising / analytics landscape in India Preferred engineer with post-graduation in business management Being recommended by an AppsFlyer employee As a global company operating in 19 countries across 25 offices, we reflect the human mosaic of the diverse and multicultural world in which we live We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners ?As a Customer Obsessed company, we must first be Employee Obsessed We need to make sure that we provide the team with the tools and resources they need to go All-In? Oren Kaniel, CEO

At AppsFlyer, the Support Team is a critical part of AppsFlyer s business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve, and help update our knowledge base articles. The role is highly collaborative and demands someone who can work cross-departmentally.This specific role is unique as you will not only be using your technical skills but will also be contributing to Appsflyer s efforts to take on the fraudulent threats in our ecosystem. What youll do: Analyze complex fraud detection cases, scenarios, and algorithms, utilizing analytical toolsTake end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication, with an emphasis on fraud casesWork with AppsFlyer s Engineering and Product teams on escalations and product enhancement requestsWork closely with the Customer Success Manager and other internal teams to provide technical supportContribute to the improvement of the Support AI toolsInitiate and build new tools, internal documentation, and processes to streamline fraud communication at the analyst case level What you have: Experience in technical customer service, and superior communication skills for complicated issues Advanced- SQLAbility to understand business sensitivities and the context beyond the data. Not only the technical aspects of a problemBSc/ BA in Computer Science, Industrial Engineering, Information Systems, or an equivalent degreeExcellent written and verbal skills in EnglishHighly adaptable, fast learner, inquisitiveMultitasking and ability to work independentlyAbility to collaborate cross-functionally on a global scalePassion for Superior Client Experience Bonus Points: 3+ years of experience in an Ad-tech companyExperience in PythonData analyzing experienceAbility to communicate in Russian or other languagesIntroduced by an AppsFlyer team memberFamiliarity with the Ad-tech fraud eco-systemAs a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In. Oren Kaniel, CEO

At AppsFlyer, we believe every challenge is an invitation to innovate. We re looking for a Sales Development Representative to help us shape the future of measurement. In this role, you ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If youre ready to bring your skills to a global stage, this is your chance to make an impact. The AppsFlyer SDR team is key to the success of our India Sales organization, as we own the top of the sales funnel - pipeline creation. The SDR is often our customer s first experience with AppsFlyer, so you need to be able to build strong rapport, qualify our prospects and identify what the appropriate next steps should be. In this role, you will be researching, outreaching, prospecting, and qualifying new sales opportunities and leading a successful handover to the closing team. If you re tenacious, curious, creative and ready for an impactful role in a fast-paced, SaaS company, AppsFlyer is looking for you to join our high-performing Sales Development team. What you ll do Proactively pursue new business opportunities via inbound, outbound, partner &, marketing collaboration, events and other means Conduct deep discovery conversations in target accounts Generate high-value, well-qualified sales opportunities within target markets and industries. Followed with continuous collaboration with your sales partner to grow the pipeline. Work closely with all the companies GTM teams; Sales, Marketing and Partners. Map prospective accounts based on organizational structure, people, and technology. Engage all levels of personnel throughout the prospective companies via multiple channels (calls, emails, linkedin, events, social etc..) Leverage the technology stack available to reach the prospective market & cultivate relationships to build trust with potential customers through effective communication. Maintain in-depth knowledge of markets and companies. Continuously seek self-improvement and learning opportunities. What you have Proficient on English. A minimum of 2 years of sales or related market/business experience in the tech industry. Strong interpersonal and communication skills. Ability to think critically and demonstrate a growth mindset. Excellent time management and prioritization skills. Strong technical orientation. Tenacity, resilience, and a results-driven attitude. Strong team player with a positive attitude and open to feedback. At AppsFlyer, we re committed to building a diverse and inclusive workplace. Don t meet 100% of the qualificationsif you re excited about this role and believe you have the skills to succeed, we encourage you to apply. Bonus Points Experience in Mobile and/or SaaS-based companies Experience with Salesforce, Outreach, SalesLoft, LinkedIn Sales Navigator, LeadIQ / ZoomInfo or other sales development related tools Being recommended by an AppsFlyer employee Experience in digital marketing or analytics AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally. Here, titles don t define us-ideas do. You ll thrive in a culture where everyone s input shapes the future.