AR Callers (Hospital Billing)

Job Description

Overview: We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our hospital billing team. The AR Specialist will be responsible for managing accounts receivable activities, ensuring accurate and timely billing, and maximizing revenue collection for the hospital. This role requires a strong understanding of healthcare billing procedures, insurance claims processing, and excellent communication skills to interact effectively with patients, insurance companies, and internal stakeholders. Key Responsibilities: Billing and Claims Submission: Generate and submit accurate hospital bills and claims to insurance companies and patients. Verify insurance coverage and obtain necessary authorizations for billing. Claims Follow-Up: Monitor outstanding claims and follow up with insurance companies to ensure timely payment. Identify and resolve claim issues and denials promptly. Payment Posting and Reconciliation: Post payments and adjustments accurately to patient accounts. Reconcile payments received with amounts billed and outstanding balances. Patient Inquiries and Customer Service: Respond to patient inquiries regarding billing and accounts receivable matters. Provide excellent customer service to resolve billing discrepancies and concerns. Financial Reporting and Analysis: Prepare reports on accounts receivable status, aging, and collections. Analyze AR data to identify trends and opportunities for process improvement. Compliance and Documentation: Ensure compliance with healthcare regulations and billing guidelines. Maintain accurate documentation of billing and collection activities.