Job Title: Sr Quality Manager Department: Thermoset/Thermoplastic Quality Reporting Manager: COODirect Reportees: Engineer/ Inspector Location: Arce PolymersJob Summary: The Sr Quality Manager is responsible for ensuring that all products meet the established standards of quality, including reliability, usability, and performance. This role involves overseeing the entire quality control process from the inspection of incoming materials to the final inspection of products before shipment. The Sr Quality Manager handles customer complaints, prepares quality plans, ensures compliance with legal standards, and collaborates with various departments to maintain high-quality standards.Key Responsibilities:Inspection and Certification:Ensure all inward materials are inspected and raw material test certificates are received.Oversee in-process inspection, trial inspection, and final inspection to ensure product quality.Customer Complaints and Corrective Actions:Handle customer complaints efficiently and effectively.Implement corrective actions on process reworks and customer complaints to prevent recurrence.Quality Planning and Control:Prepare quality plans and control plans to standardize quality assurance processes.Ensure all instruments are calibrated and maintain calibration records.Supplier and Outsourced Process Management:Conduct inspections on outsourced processes to ensure they meet quality standards.Carry out supplier rating based on quality and collaborate with suppliers to resolve quality issues.Collaboration and Coordination:Work closely with production, store, maintenance (tool & machine), and purchase departments to ensure quality standards are met.Handle customer and vendor interactions to maintain and improve quality standards.Data Analysis and Reporting:Perform rejection analysis and implement measures to reduce non-conformance.Maintain key performance indicators (KPIs) such as IDPM, EDPM, COPQ, and customer complaint rates.Regulatory Compliance:Ensure compliance with all relevant legal and regulatory standards.Coordinate internal and external audits and implement audit findings.Key Performance Indicators (KPIs):Inspection Effectiveness:Percentage of incoming materials inspected.Compliance rate of raw material test certificates.Quality Control:In-process and final inspection pass rates.Reduction in process reworks and customer complaints.Supplier Quality:Supplier rating improvements.Quality of outsourced processes.Customer Satisfaction:Number of customer complaints and response time.Improvement in customer complaint resolution.Operational Efficiency:IDPM (Internal Defects Per Million)EDPM (External Defects Per Million)COPQ (Cost of Poor Quality)Competencies:Quality Assurance:Ensuring all products meet the established standards of quality through rigorous inspection and testing.Customer and Vendor Management:Handling customer complaints effectively and maintaining strong relationships with suppliers.Data Analysis:Analyzing rejection rates, performing root cause analysis, and implementing corrective actions.Regulatory Compliance:Ensuring compliance with legal and regulatory standards.Collaboration:Working effectively with production, store, maintenance, and purchase departments to maintain quality standards.Continuous Improvement:Identifying areas for improvement and implementing changes to enhance product quality and operational efficiency. Preferred candidate profile Qualifications and Skills:Education: B. Tech or Diploma in Mechanical or Electrical Engineering.Experience: 12 to 18 years in quality assurance, preferably in injection molding and compression molding.Technical Skills:Knowledge in sampling plans, inspection, raw materials, and measuring instruments.Proficiency in quality management tools and methodologies, such as 8D.Communication Skills:Excellent verbal and written communication skills.Strong interpersonal skills for handling customer and vendor relations.Analytical Skills:Ability to analyze data and generate reports.Strong problem-solving skills and attention to detail.Management Skills:Ability to lead and manage a team.Experience in preparing and implementing quality plans and control plans.Perks and benefits

Job Summary:The Sr Manager Business Development is responsible for driving the growth of the company by developing new business opportunities, maintaining customer relationships, and ensuring the smooth execution of orders. This role involves preparing cost sheets, finalizing prices, handling customer queries and issues, coordinating with various departments, and visiting customers to stay informed about new projects and improvements. The ideal candidate will have an MBA, 11 to 16 years of relevant experience, excellent communication and problem-solving skills, and the ability to handle customer interactions effectively.Key Responsibilities:Costing and Pricing:Prepare cost sheets for parts or components.Coordinate with the COO to finalize prices for parts and molds using prepared offers.Customer Interaction and Issue Resolution:Answer customer queries related to sent offers.Address customer issues by coordinating with respective departments.Customer Visits and Reporting:Schedule and visit customers to understand new developments, pipeline projects, and areas for improvement.Communicate insights from customer visits to management and relevant departments through visit reports.Order Management and Coordination:Coordinate with the production team to send dispatch plans against received orders.Measure received orders against sent offers using tracking sheets.Compute the value of received orders using tracking sheets.Customer Feedback and Communication:Prepare customer feedback reports via email.Ensure timely responses to customer emails and follow-ups.Collaboration:Collaborate with Production Planning & Control, Finance, Project Management, Purchase, and Design Teams to ensure seamless operations.Leadership and Teamwork:Provide clear work instructions and foster a cooperative work environment.Solve problems and conflicts, and handle customer escalations effectively. RoleRole & responsibilities Preferred candidate profile Education: MBA in Marketing, Business Administration, /Graduation in Technology or a related field.Experience: 11 to 15 years of experience in business development or a similar role.Technical Skills:Proficiency in preparing cost sheets and tracking orders.Strong analytical skills for computing order values and analyzing customer data.Customer Handling:Proven ability to handle customers and resolve escalations.Experience in analyzing customer behavior and tailoring approaches accordingly.Perks and benefits

Job Description Job Title: Plant Head (General Manager)Department: Manufacturing Operations(Thermoset & Thermoplastic, Injection Molding)Reports To: COOLocation: Jeedimetla, Hyderabad Job Summary:The Plant Head will oversee and manage the production operations to ensure timely and efficient production planning, material availability, and machinery utilization. This role requires a deep understanding of thermoset and thermoplastic molding processes, injection molding machinery, and process specifications. The Plant Head will be responsible for ensuring in-process inspection, preventive maintenance, risk assessment, and adherence to safety standards. The role demands strong leadership, excellent communication, and problem-solving skills to handle customer complaints, vendor management, and team dynamics effectively. Key Responsibilities: Adherence of production plans and schedule.Utilization of Machinery at Maximum extent.Ensure material availability for production and maintain the time lines for dispatch schedules.Reduction customer complaints and see that it will be zero.Maintain preventive maintenance schedules.Safe working environment and see that zero inciodents.Employee satisfaction and retention strategies.Develop supply chain Management.Provide leadership and continuous improvements. Ensure tasks are accomplished effectively.Qualifications and Skills:Education: B.Tech in Mechanical/Industrial Engineering or a related field.Experience: Minimum of 25 years in a similar industry with extensive knowledge of thermo set and thermoplastic molding, injection molding processes, and machinery.Salary Range 20 to 25 LPATechnical Skills:Expertise in process and material specifications.Proficiency in machine maintenance and troubleshooting.Soft Skills:Strong leadership and managerial skills.Excellent communication and motivational skills.Crisis management and problem-solving abilities.Ability to work independently and as part of a team. Competencies:Planning and Organizing: Ability to plan, organize, and manage production activities efficiently.Attention to Detail: Ensuring precision in process specifications and quality control.Safety Awareness: Commitment to maintaining a safe working environment.Customer Focus: Prioritizing customer satisfaction through effective handling of complaints and quality issues.Team Leadership: Motivating and leading a diverse team to achieve production goals.