ROLES RESPONSIBILITIES Reviews alerts generated by SentinelOne and implement appropriate containment and mitigation measures Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Stays up to date on the latest Threat Actor Tactics, Techniques and Procedures (TTPs) Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Execute passphrase exports as needed for client offboarding Submit legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Investigates alerts escalated by Analysts (Tier I - Tier II) Escalates alerts to Tier IV as necessary Investigates alerts generated via custom rulesets Attends client calls to provide updates related to alerts seen on a client network, as needed Develops custom SentinelOne interoperability exclusion(s) on client request Contributes to the tuning and recommendation as it relates to the custom rulesets Participates in Handler on Duty (HOD) shifts as assigned to support the Tiger Team(s) client matters Develops internal Training/Process Documentation Contributes ideas or helps build innovations to increase SOC efficiencies Performs client external EDR/EPP threat hunts (Carbon Black, CrowdStrike, etc.) May perform other duties as assigned by management SKILLS AND KNOWLEDGE Advanced understanding of Windows and Unix operating systems Thorough knowledge of EDR capabilities and investigations Advanced understanding of Digital Forensics and Incident Response practices Comprehensive analysis techniques for reviewing large datasets in various formats Strong analytical and problem-solving skills Demonstrated experience in threat intelligence and research Demonstrated experience in malware analysis and reverse engineering Expertise in PowerShell and Python scripting languages Thorough understanding of TCP/IP and OSI Model concepts Thorough understanding of the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Thorough understanding of the MITRE ATTCK framework Proven ability to work independently and solve complex problems with little direction from management. Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Bachelors Degree and 6+ years of IT security related experience or Masters or Advanced Degree and 5+ years related experience Expert experience with Endpoint Detection and Response (EDR) toolsets Advanced experience working on a SOC/CIRT team Ability to communicate in both technical and non-technical terms both oral and written 2+ Information Security Certifications (GIAC, Offensive Security, EC-Council, ISC2) preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

ROLES RESPONSIBILITIES Reviews alerts generated by SentinelOne and implements appropriate containment and mitigation measures Proficient in SIEM, with a focus on QRadar SIEM, as well as threat monitoring and hunting within SIEM environments. Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the TT client matters Internally escalates support ticket / alerts to Tier II-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATTCK framework at an intermediate level Proven ability to work independently and solve complex problems with little direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Associate s degree and 6+ years of IT related experience or Bachelor s Degree and 2-5 years related experience Current or previous knowledge of, or previous experience with, Endpoint Detection and Response (EDR) toolsets General knowledge of the Incident Handling Lifecycle Ability to communicate in both technical and non-technical terms both oral and written DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. #LI Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

The Sales Director - Insurance Channel is responsible for overseeing all sales activities within the APAC region including developing and executing sales strategies and building relationships with key customers and stakeholders, while working closely with the Incident Response (IR) teams. The Sales Director - Insurance Channel requires a visionary leader with a proven track record of driving sales success and achieving revenue targets. ROLES RESPONSIBILITIES Develops and implements strategic sales plans to achieve revenue targets of over $3M annually in the first year and maximize market share within the APAC region Develops and implements strategic sales plan to achieve in the first year a 25% market share of the cyber claims in India Builds and implements the expansion strategy for the Insurance channel business in other markets in the APAC region Establishes and maintains strong partnerships with the insurance broker / carrier / reinsurer / Surveyors and data/privacy firm channels to enhance sales opportunities and client satisfaction Enhances relationships with partners through thought leadership and education Collaborates with cross-functional teams, including IR, marketing, product development, and operations, to ensure alignment of sales strategies with overall business objectives Monitors market trends, competitor activities, and customer feedback to identify opportunities and threats, and adjust sales strategies accordingly Utilizes Customer Relationship Management and Project Management systems for documenting sales efforts and activities within the insurance broker/carrier and data/privacy firm channels Establishes recognition as an external and internal expert and thought leader with deep and substantive technical expertise as well as advanced business knowledge and leadership capabilities Provides regular sales forecasts, reports, and updates to senior management, including analysis of sales performance and recommendations for improvement Collaborates with the Sales team and Marketing to create winning proposals and presentations Recommends and implements strategies and develops operational plans/goals with a direct impact on the achievement of functional strategies Acts as a subject matter expert on our business segments and processes Drives continuous improvement initiatives to optimize sales processes, team growth strategies, training to enhance productivity, and improve customer engagement Mentors and motivates the internal teams to drive performance and exceed sales goals by providing knowledge-sharing, counseling, and training SKILLS AND KNOWLEDGE Strong track record of building and executing channel and partner programs on a global level Experience building and leading teams focused on collaborating to win Strong ability to grow new and cultivate existing relationships Proven ability to build, mentor, and develop an outstanding, high-performing talent Strong conceptual skills and the ability to start with a big idea and move it through project completion Strong track record of developing and executing sales plans to drive measurable business growth Proven excellence in communication and interpersonal skills, evidenced by the ability to build rapport and negotiate effectively with customers and stakeholders Proven experience in delivering measurable outcomes and driving continuous improvement Advanced project management skills Proven effectiveness in working under pressure and consistently meeting tight deadlines Ability to create and maintain a positive work environment and attitude Analytical skill to analyze the market trends, Competition performance, sales performance, and key metrics like CAC, LTV, ARR, etc for the insurance channel Ability to use CRM to bring a data-driven approach to the sales organization Proven experience in the cyber solutions and insurance market with demonstrated knowledge of key competitors, trends, and customer needs May perform other duties as assigned by management JOB REQUIREMENTS Bachelor s degree in business administration, sales, marketing, or a related field and 15+ years related experience or Master s degree and 12+ years related experience Master of Business Administration preferred Willing to travel within the region and occasionally nationally or internationally as required

SUMMARY The Manager, India Marketing is responsible for developing and implementing marketing strategies and campaigns that amplify brand awareness, drive revenue, and establish a strong, positive brand reputation within the region. By collaborating with cross-functional teams and regional stakeholders, the Manager ensures consistent, high-quality brand messaging that supports long-term growth and positions the company as a leader in the market. ROLES & RESPONSIBILITIES Develops and executes B2B marketing campaigns aimed at generating high-quality leads and nurturing them through the sales funnel. This includes email marketing, social media, paid media, webinars, content marketing, and events Manages complex marketing campaigns from start to finish, including managing timelines, budgets and resources Works closely with the sales team to identify target audiences and align marketing efforts to support sales objectives. Provides marketing collateral, sales enablement tools, and actionable insights to drive conversions and close deals Builds and strengthens the company s brand presence in the cybersecurity industry in India and Asia Pacific (APAC) region through content creation, social media engagement, and industry partnerships. Positions the company as a thought leader in the field of cybersecurity Gathers insights on customer needs, competitor activities, and market trends continuously to inform marketing strategies and adjusts campaigns accordingly Collaborates with other departments such as sales, business development, threat intelligence, and service delivery teams to ensure that all marketing initiatives align with the overall business strategy Measures and analyzes brand recall using tools such as surveys, customer feedback platforms, Net Promoter Score (NPS), and customer engagement metrics Develops and implements strategies to enhance brand value and awareness, with a focus on industry recognition and corporate decision-maker engagement Utilizes account-based marketing (ABM) strategies, client testimonials, and case studies to strengthen brand positioning and increase visibility within key market segments Creates actionable contents for leadership team to engage with targeted audiences on different platforms such as but not limited to, Linkedin Measures and analyses the effectiveness of marketing campaigns Provides regular reports on lead generation performance, marketing return on investment (ROI), and key metrics to stakeholders, making data-driven recommendations to optimize future campaigns Manages the creation of high-quality marketing content, including case studies, white papers, blog posts, and infographics, to educate prospects and establish the company s expertise in cybersecurity Plans and executes online and offline events, including webinars, virtual conferences, and trade shows, to engage prospects, build relationships, and generate leads Develops and manages the marketing budget to ensure optimal allocation of resources across campaigns and initiatives Monitors spending and tracks ROI to ensure financial goals are met, making adjustments as necessary Leads the creation of marketing materials and communication assets for all departments to ensure consistent messaging, branding, and design across the organization. This includes designing brochures, presentations, internal communication templates, and other collateral as needed to support business functions Improves processes and procedures to enhance the efficiency and effectiveness of the department Stays informed about industry trends and developments to ensure that the organizations strategy remains competitive May perform other duties as assigned by management SKILLS AND KNOWLEDGE Ability to manage multiple projects simultaneously and ensure that they are completed on time and within budget Ability to strategically develop marketing plans that align with the overall business strategy while also being hands-on in executing them effectively. A balance of creative and execution skills is crucial Ability to think critically, creatively, and innovatively Proven track record of generating and nurturing leads that convert to sales-qualified opportunities. Experience with tools like HubSpot or similar is preferred Excellent written and verbal communication skills with the ability to convey complex ideas clearly and persuasively and to create compelling content that resonates with B2B clients in the cybersecurity industry Strong customer-focused skills to understand the needs and preferences of the target audience Strong analytical skills to forecast and identify trends & challenges while making data-driven decisions Ability to work in a fast-paced, high-growth environment Strong understanding of marketing principles and techniques Excellent interpersonal skills with the ability to work cross-functionally with sales and other leadership teams Ability to manage marketing campaigns from start to finish Strong proficiency in Microsoft Suite applications and data analytics tools (e.g., Google Analytics, LinkedIn Ads) is essential Strong understanding of digital marketing channels such as SEO, SEM, content marketing, social media, and email marketing Strong Proficiency in marketing automation software and other marketing tools JOB REQUIREMENTS Bachelor s degree in marketing or related field; Master s degree preferred Experience with cybersecurity products and services, or understanding of the cybersecurity landscape preferred 8-10 years of experience in marketing or related field DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the Human Resources Department will be subject to disciplinary action up to and including termination. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Maintains the documentation repository and keep updating the process procedure documents Develops relationships within immediate team Monitors and triages suspicious/malicious activity for all endpoints in EDR/XDR solutions and SIEM solutions majorly focus on low and medium severity incidents Escalates true positives to the GSOC Lead/clients directly by following the escalation process Maintains documentation for all GSOC procedures related to S1 deployment, support, and troubleshooting Documents indicators of compromise for confirmed malicious activity and ensuring delivery to the intel team as art of monitoring Generates and sends the weekly/monthly GSOC metrics reports Follows established procedures and methods to solve problems Provides first level of response to the service tickets raised by the clients in the shift. Performs other duties as assigned by management SKILLS AND KNOWLEDGE Intermediate understanding of Windows and Unix Intervals Novice understanding of Information security Basic analysis techniques for reviewing large datasets Novice understanding of TCP/IP and OSI Model Basic understanding of the Incident Response Life Cycle (Preparation, Identification, Containment, Eradication, Recovery, Lesson Learned) Novice understanding of the MITRE ATTCK framework Ability to communicate in technical and non-technical terms, both oral and written JOB REQUIREMENTS Associates degree and 2-4 years related experience or Bachelors Degree and 0-1 years related experience Basic security Certifications e.g. CEH, ITIL.