Assistant Branch Head (ABH)

Job Description

Company : Oleevia Grameen Credits Job Title : Assistant Branch Head (ABH) Department : Branch Operations & Sales Reporting To : Branch Manager Key Responsibilities: Support the Branch Manager in overseeing day-to-day branch operations. Assist in achieving branch sales targets for loans, liabilities, and insurance products. Monitor staff performance, provide guidance, and ensure adherence to processes. Handle customer queries and complaints, ensuring high service quality. Ensure timely collection follow-ups and maintain low delinquency levels. Manage document verification, KYC, and regulatory compliance at the branch. Prepare and maintain branch MIS reports and business updates. Act as acting Branch Head in the absence of the Branch Manager. Skills & Qualifications: Graduate in any discipline; preference for experience in NBFC/BFSI sector. 2-4 years of relevant experience in branch operations or sales. Good communication and team management skills. Strong understanding of financial products and customer service. Proficient in MS Office and basic operational systems. Contact : 8714683800, 8714699956 Please send your resume to: ebi.xavier@gramproindia.com