Assistant General Manager

Job Description

JOB DESCRIPTION ASSISTANT GENERAL MANAGER (AGM) An Assistant General Manager (AGM) in a real estate company plays a key support role, working under the General Manager (GM) to ensure the smooth operations of the company or a specific division. The responsibilities and role can vary depending on the company's structure, but here are the general duties: 1. Operational Support Assist in overseeing the daily operations of the company, including property management, leasing, sales, and maintenance. Help implement company policies and procedures to ensure efficiency and compliance with laws and regulations. 2. Team Management and Coordination Supervise and support department heads, such as property managers, leasing agents, and administrative staff. Coordinate activities between departments to ensure alignment and smooth communication. 3. Financial Oversight Assist in budget preparation and financial planning for property acquisitions, maintenance, and development. Help monitor and manage the financial performance of properties or divisions within the company, ensuring profitability. 4. Client Relations and Customer Service Build and maintain strong relationships with clients, investors, tenants, and other stakeholders. Handle customer service inquiries, complaints, or issues, ensuring high levels of satisfaction. 5. Strategic Planning Work alongside the GM in developing and implementing strategies for growth, investment, and portfolio management. Provide input on market trends, opportunities, and risks to aid decision-making. 6. Project Management Oversee and manage special projects or property developments, ensuring they stay on track and within budget. Ensure that any new real estate developments or acquisitions align with the company's goals. 7. Reporting and Documentation Prepare and present regular reports on property performance, financial status, and operational efficiency to senior management or the GM. Ensure that all legal and compliance-related documentation is in order. 8. Compliance and Risk Management Help ensure that the company adheres to all real estate regulations, zoning laws, and building codes. Assist in assessing and managing risks associated with property management, investments, and tenant relationships. In short, the Assistant General Manager in a real estate company acts as a support leader, assisting in managing daily operations, financials, client relationships, and strategic initiatives, all while ensuring the companys objectives and targets are met.