Job Description

Salesforce Health Cloud Specialist Location: Noida, India Experience: 5 Years Employment Type: Full-time Job Overview: We are looking for a skilled and motivated Salesforce Health Cloud Specialist to join our growing team in Noida. The ideal candidate will possess hands-on experience with Salesforce Health Cloud, coupled with a strong grasp of healthcare workflows and cloud-based technology. This role will be pivotal in designing, implementing, and optimizing Salesforce Health Cloud solutions to enhance patient care and operational efficiency. Key Responsibilities: Implementation & Configuration: Design, configure, and implement Salesforce Health Cloud solutions tailored to healthcare provider workflows and patient engagement needs. Customization & Optimization: Customize Health Cloud features for patient care management, care coordination, and compliance with healthcare standards and protocols. System Integration: Integrate Salesforce Health Cloud with other healthcare platforms (e.g., EHR/EMR systems) and third-party applications using APIs. Technical Support & Maintenance: Provide day-to-day support, issue resolution, and continuous improvement for existing Health Cloud applications. User Enablement: Develop training materials and conduct sessions to empower end-users with knowledge of system capabilities and best practices. Data Governance & Compliance: Ensure accuracy, consistency, and privacy of patient and provider data, adhering to HIPAA and other regulatory standards. Stakeholder Collaboration: Partner with healthcare teams, IT, and business stakeholders to gather requirements, deliver solutions, and drive adoption. Continuous Improvement: Stay updated with Salesforce Health Cloud enhancements, and proactively recommend system optimizations. Qualifications: Experience: 2-5 years of hands-on experience with Salesforce Health Cloud or related Salesforce platforms. Certifications: Salesforce Health Cloud Consultant certification (preferred). Additional Salesforce certifications such as Administrator or Platform Developer are a plus. Technical Proficiency: Solid understanding of Health Cloud components like Care Plans, Patient Timeline, and Provider Network. Experience with Apex, Visualforce , and Lightning Web Components is advantageous. Domain Knowledge: Good understanding of healthcare industry processes, workflows, and compliance requirements (e.g., HIPAA). Soft Skills: Excellent communication, documentation, problem-solving, and interpersonal skills. Collaboration: Proven ability to work effectively in cross-functional teams and manage competing priorities. What We Offer: Competitive salary and performance-based bonuses Health insurance and wellness programs Career development and Salesforce certification support A collaborative and inclusive work culture Opportunity to work on impactful healthcare transformation projects