Job Description

Job Overview: We are seeking an organized and driven Assistant Manager - Admissions to support the admissions department in managing the admissions process and ensuring a seamless experience for prospective students. This role will involve assisting in the planning and execution of recruitment strategies, managing student inquiries, and overseeing administrative tasks related to student applications and enrollments. The Assistant Manager will work closely with both the admissions team and prospective students to drive enrollment goals and enhance the institutions reputation. Key Responsibilities: Admissions Process Management: Assist in overseeing and managing the admissions process from inquiry to enrollment. Ensure that all required documentation is submitted, processed, and reviewed in a timely manner. Student Inquiry and Engagement: Respond to inquiries from prospective students and parents, providing them with detailed information about the institution, programs, and the admissions process. Act as a liaison between the institution and prospective students. Application Review and Evaluation: Support the admissions team in reviewing and processing student applications, including evaluating academic qualifications, transcripts, and supporting documentation to determine eligibility. Admissions Counseling: Provide personalized counseling to prospective students, guiding them through the admissions process and advising on program choices, eligibility requirements, and scholarships or financial aid options. Recruitment and Outreach: Assist in organizing and promoting recruitment events, such as open houses, campus tours, webinars, and school visits. Represent the institution at local and national recruitment fairs and events. Data Management and Reporting: Maintain accurate records of applicants and student data using the admissions database or CRM systems. Assist in generating reports and tracking admissions metrics to monitor progress against enrollment goals. Collaboration with Internal Departments: Collaborate with various departments (e.g., marketing, academic departments, and student services) to ensure that admissions strategies align with institutional goals and student needs. Admissions Documentation and Compliance: Ensure all admissions procedures comply with institutional policies and regulatory requirements. Maintain up-to-date knowledge of changing admissions regulations and standards. Customer Service: Provide excellent customer service to prospective students and their families throughout the admissions process. Address concerns or challenges that applicants may face during the process. Administrative Support: Provide general administrative support to the Admissions Manager, including scheduling meetings, maintaining records, handling correspondence, and assisting in the preparation of materials for admissions committees. Skills & Qualifications: Education: A bachelor’s degree in Education, Business, Marketing, Communications, or a related field. Experience: At least 5 years of experience in an admissions or student recruitment role, preferably within higher education. Experience working with admissions software or CRM systems (e.g., Slate, Salesforce, or similar). Skills: Strong written and verbal communication skills. Excellent organizational and time-management abilities. Ability to manage multiple tasks and deadlines in a fast-paced environment. Knowledge of admissions processes and best practices. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management.