Job Description

The impact you will make An Assistant Manager is responsible for managing the workflow and training new hires on how they can best serve customers and colleagues. Create schedules that keep everyone busy with deadlines to prevent gaps or downtime while giving direction and feedback about what needs improvement. What you will do Manage and track the productivity of the team and ensure the health of the client's Accounts Receivable. Efficiently and effectively providing management, oversight, and assurance that clients' cash collections and AR is in good standing and communication with clients is timely and proactive. Delivers timely required reports; initiates and communicates the resolution of issues, such as payor denial trends, collections accounts, etc. Stay current with the companys policies and procedures regarding AR activity such as reviewing month-end reports and identifying trends What you will bring Minimum a Graduate in any field of their choice. Ability to work in both night shifts (5:00 PM to 2:00 AM and 8:00 PM to 5:00 AM IST) Excellent People Management Skills. Excellent AR & denial resolution knowledge. Drives and monitors high-performance standards and service guarantees. Travel required: None. What we would like to see Graduate/ post-graduate with at least 1-year experience in medical collections in a team lead or supervisory role. Must be well-versed in the details of all levels and functions within the full scope of the Revenue Cycle of US Healthcare. Strong written, oral, and interpersonal communication skills. Strong leadership and ability to delegate and provide direction. Extremely flexible quickly shifts from/to clients and projects as the needs arise with efficient hands-offs to others. Extensive knowledge of the use of email, search engines, Internet; ability to effectively use payer websites; knowledge and use of Microsoft Products: Outlook, Word, Excel. Should easily learn and adapt to various billing systems. Ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.