Assistant Manager - BPO || Nagpur Location

3.0 - 6.0 years

3.0 - 4.75 Lacs P.A.

Nagpur

Posted:4 days ago| Platform: Naukri logo

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Skills Required

Bpo Customer ServicePareto AnalysisSix SigmaQuality AssuranceQC ToolsTNAQuality ManagementProcess ImprovementOutbound ProcessAuditingCall MonitoringKaizenBpo VoiceQuality AnalysisFishboneQuality ToolsInternational BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 3+ years of experience in total Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools

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