Job Description

Position: Assistant Manager Job Role: Category Operations (Quality Management) Team: Category Management Location: Gurgaon About Tata 1mg Tata 1mg is Indias leading consumer healthcare platform, aspiring to be the trusted health partner for all Indians. Our mission is to make healthcare accessible, understandable, and affordable. As one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting, and offline stores, we are also a preferred pharmacy and diagnostic partner for leading hospitals in India. Tata 1mg empowers consumers with knowledge about medicines, enabling them to find cost-effective substitutes. This initiative is driven by a vision to help Indian consumers and caregivers select the most appropriate healthcare services at the best possible prices. Know more about us Brief About the Team The category team at Tata 1mg serves as a center of excellence, executing cross-functional tasks to enhance selection, pricing, and service. The team's scope extends across multiple business sectors, including e-pharma, institutional operations, and retail. Role Overview As an Assistant Manager Category Quality, you will be responsible for maintaining the highest standards of quality, compliance, and operational efficiency across third-party catalogs, content, vendor documentation, and website creatives. This role requires a strong analytical mindset, attention to detail, and a proactive approach to ensuring quality benchmarks. Key Responsibilities Quality Evaluation: Assess third-party catalogs, content, vendor documents, and creatives for quality and compliance before they go live on the platform. Audit & Compliance: Conduct daily internal audits to ensure adherence to SOPs, legal guidelines, and compliance requirements. Quality Monitoring: Develop and maintain a quality checkboard for key parameters, ensuring compliance and minimizing errors. Operational Oversight: Work closely with maker-checker teams to streamline processes and enhance operational efficiency. Product Compliance: Ensure adherence to formulation standards, specifications, audits, reports, and license documentation. Reporting & Improvement: Generate audit reports, identify areas for improvement, define action plans, and oversee their execution. Stakeholder Coordination: Address and resolve product quality concerns raised by customers, internal teams, and management. Ideal Candidate Profile Education & Experience: Graduate with 3-6 years of experience in quality assessment and compliance. Regulatory Knowledge: Familiarity with Legal Metrology, Drugs & Cosmetics Act , and other compliance guidelines. Outsourcing Exposure: Experience working with third-party vendors and outsourcing methodologies. Analytical & Quality Expertise: Strong understanding of analytical methods, quality protocols, and key quality parameters . Ownership & Initiative: Proven ability to lead projects independently and drive quality improvements. Communication & Collaboration: Strong verbal and written communication skills with the ability to work effectively in cross-functional teams . Attention to Detail: Self-motivated, highly detail-oriented , and comfortable working in fast-paced, deadline-driven environments . Why Join Us? Opportunity to drive quality excellence and play a pivotal role in ensuring compliance and operational efficiency. Work in a dynamic and fast-growing environment with opportunities for career growth. Be part of a team that values precision, problem-solving, and continuous improvement . If youre passionate about quality assessment, compliance, and process improvement , we’d love to hear from you! Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer . All employment decisions at Tata 1mg are made without discrimination, harassment, or less favorable treatment based on age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation . All hiring decisions are based on business needs, job requirements, competence, and merit .