Job Description

Job description for Assistant Manager-CRM Industry- Must have experience in Real estate industry Experience- 4-7years Location- Bangalore Roles and Responsibilities Should have good business communication skill-Oral and Written. Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements Should have a pleasing personality to interact with customer Creating customer delight experience while on boarding new customers Thorough knowledge of real estate processes of the customer lifecycle from start till end Ensure timely completion of tasks given by head and management Coordination with bankers, channel partners, internal team, and other departments Replying to customers via email, messages, etc. Ensuring timely collection of payment, following up with customer and banker for the sanction letter Making Agreements, Demands, NOC, and other related documents Handling Possession processes Strong client focus including pre and post-sales services for long term retention. Knowledge of customer life cycle process in the Real estate industry. Good in communication and presentation