Assistant Manager Operation

Job Description

Job Title: Assistant Manager Operation Department: Home Healthcare Services Location: Bhubaneswar Employment Type: Full-Time Qualification: Minimum graduation with proficiency in MS Office Experience: A young, dynamic female candidate with at least 2 years of experience in administration or a background in nursing/hospital operations is preferred. Job Summary: The Home Nursing Supervisor oversees the operational and administrative aspects of home healthcare services, including nurse scheduling and deployment, client negotiations and service agreements, advance payment collection, vendor coordination, and invoicing. This role ensures high-quality and cost-effective service delivery while maintaining strong relationships with clients and service partners. Key Responsibilities: 1. Rostering & Nursing Deployment Plan and manage shift schedules for home care nurses based on client needs and staffing availability. Ensure timely and appropriate deployment of nursing staff with the required skills. Handle shift swaps, emergencies, and short-notice deployments. Monitor attendance, performance, and feedback of nursing staff in the field. 2. Client Negotiation & Service Agreement Engage with potential and existing clients to understand care requirements and offer suitable service packages. Prepare and finalize client agreements including terms of service, duration, pricing, and scope of care. Ensure service-level expectations are clearly communicated and documented. Negotiate contract renewals or changes as needed. 3. Advance Collection & Payment Coordination Coordinate with clients to collect advance payments as per the agreed terms. Ensure all financial obligations from clients are met prior to service delivery. Work closely with the finance team to track and reconcile payments. 4. Vendor Management Identify, onboard, and manage vendors for medical supplies, equipment, and ancillary services. Monitor vendor performance and ensure timely, cost-effective service delivery. Handle contract negotiations and maintain updated records of vendor agreements. 5 . Invoicing & Documentation Prepare accurate invoices based on services delivered and agreements. Ensure timely invoicing and follow-up for pending dues. Maintain documentation for all client interactions, service delivery, payments, and billing issues. 6. Working Conditions: Based in office with regular field visits to client homes and vendor locations May require flexible working hours, including weekends or emergency on-call duties Qualifications: Bachelor’s degree in Nursing, Healthcare Management, or related field (preferred) Healthcare experience preferred Familiarity with rostering tools Key Skills: Strong leadership and staff coordination skills Excellent communication and negotiation abilities Financial acumen for billing, collection, and cost control High attention to detail and organizational capability Proficient in MS Office Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Schedule: Day shift Work Location: In person