Job Description

Role & responsibilities Responsible for developing strong and lasting relationships with customers and on-time delivery of parts in coordination with operations, planning team and other internal stakeholders. Single point of contact for all customers for all communications on delivery and services. Managing and motivating the entire team to realize their full potential in alignment with the goals of the department/business unit. Responsible to ensure conducting Contract review for all PO received from customers with the cross functional team and track the actions for closure. On-time escalations to prevent risk of delivery failure to operations and planning team. Communicate to customer the status of parts and issues if any in prior. Submit Sales report to management for monthly reviews and yearly reviews Review with Engineering team for progress of new product development. Ensure Weekly / monthly reviews are conducted with cross functional team and discuss on status and issues and track actions for closure. Responsible to ensure smooth flow of requirements and updates from customers to operations and planning team. The position requires frequent interactions/engagement with other departments and the candidate is expected to develop strong relationships with all internal stakeholders. Candidate should also pitch in to interact with suppliers to resolve issues when required and build strong relationship. Responsible to track and follow up with customers for on-time payment. Preferred candidate profile 2 to 6 years total experience in EMS Industry. Program Management Experience is desired Strong people management & team player skills Good ability to form and nurture relationships with stakeholders Excellent Written and Oral English Communication skills Knowledge of SAP is preferable