Job Description

Design and develop effective training interventions basis the business requirement Content development Execution and training delivery Evaluate the impact of training efficacy of training interventions and methodologies used on an ongoing basis Bring in the contemporary methodology mix in learning and create a culture around leadership development Project Management /Co-ordination Ability to work independently Ability to multi-task with well-developed organizational skills Ensuring and defining reporting timelines & targets. Ensuring calibration on Quality parameters by using various methodologies like Gage R&R, Discussion calibration. Assisting process owners in managing their processes by doing metric management, helping them identify areas of opportunity and working towards improving the same, using improvement methodologies Monitor and develop the team Standards; Identifying training needs, liaising with training course related inputs, evaluating training's undergone, and providing feedback. Preferably from Sales background handling financial products (Insurance, PL, other loans etc) Ability to multi-task with well-developed organizational skills. defining quality procedures in conjunction with operations Setting up and maintaining controls and documentation procedures monitoring performance by gathering relevant data and producing statistical reports Handle Training Team across various locations. Skill Set Required Qualification : Graduation from any stream Experience: Minimum 2-7 years of experience in supervisor role. (Expertise in Insurance/ Customer Servicing / Sales & Renewals capacities) Proficient with Excel and Power Point Soft Skills