Job Description

Assist in the execution of daily operational tasks by supporting the operations team in Chennai to ensure efficient workflow and service quality. Participate in quality assurance activities to maintain and enhance service standards across all operational processes. Ensure adherence to risk and compliance protocols, assisting the team with implementing strategies to mitigate potential risks. Collaborate with cross-functional teams to identify areas for improvement and drive initiatives to enhance operational effectiveness. Support the implementation of operational policies and procedures to ensure alignment with organizational goals. Assist in monitoring performance metrics and help develop reports to track service efficiency and operational progress. Contribute to a customer-first culture by supporting service delivery that meets and surpasses customer expectations. Participate in training and development programs to enhance personal and professional skill set relevant to operations support. Coordinate with vendors and ensure service delivery is compliant with the agreed terms and company standards. Ensure seamless communication within the team and other departments to foster a collaborative work environment. Required Qualifications SSLC, HSLC, Diploma, Any Degree. Requirements * Shift- Rotational Basis. * Only for Male Candidates. * Basic Computer knowledge is required. * Language: Tamil (mandatory),English * Immediate joining is Required.