Associate Account Executive

Job Description

Job Profile Title Level: Associate Account Executive, P1 Mid Market experience is mandatory Cyber Security experience is mandatory Job Profile Summary: The SMB Associate Account Executive is responsible for supporting in acquiring and managing Small and Medium Business (SMB) accounts. They identify sales opportunities, document client interactions, and support senior executives. They focus on building skills for sales forecasting, partnership strategies and consultative approach. Responsibilities: Supports in managing sales of small and medium business (SMB) accounts in a defined sales territory (West Market, Mumbai) Builds account management skills to identify cross-selling and up-selling opportunities within the target accounts Documents all client interactions and shadows senior executives during client consultation Facilitates communication on tactical issues facing customers and resolves customer issues Meets sales objectives and assists in development of Go to Market Strategy for partnership Maintains accounts and transaction records and builds reports based on requirements Utilizes a consultative selling approach to educate channel partners and end-users and provide timely follow-up, closure and tracking of all identified opportunities Learns and applies sales concepts, principles and practices in assigned activities Gains foundational understanding of inside and outside sales concepts and practices Supports activities in both Field Inside Sales to achieve productivity and customer satisfaction targets Assists account management team in a task-oriented manner limited to a specific work area Qualifications: Education: Bachelors Degree in Sales, Business Administration or equivalent Experience: 0-1 year of experience in Account Management, Sales, Sales Operations or equivalent Skills: Technical/Functional Skills: Sales Forecasting Sales Processes Sales Operations Business Acumen Account Management Customer Need Analysis Field Sales Prioritization Behavioural Skills: Cross-Functional Collaboration Effective Communication Empathy Customer Focus Adaptability Critical Thinking