Associate Consultant / Consultant

Job Description

Role & responsibilities Technical Skills Required: 36 months of experience in Centrify product Centrify Administration: Serve as the primary administrator for Centrify, overseeing the deployment, configuration, and maintenance of the Centrify environment. •Manage privileged access and ensure secure authentication and authorization using Centrifys tools and solutions. •Perform regular system checks, monitor performance, and ensure the high availability and reliability of Centrify services. •Troubleshoot and resolve issues related to the Centrify infrastructure, including connectivity, policy enforcement, and access issues. •Implement Centrify best practices and ensure compliance with organizational security policies and standards. Conjur Administration: Act as the secondary support for Conjur administration, including the installation, configuration, and maintenance of the Conjur environment. •Manage secrets within Conjur, ensuring their protection and appropriate access control. •Support daily operations, monitoring, and health checks of the Conjur system to ensure it is running optimally. •Assist in troubleshooting and resolving Conjur-related issues and work collaboratively with other teams to integrate Conjur with other systems. Support and Troubleshooting: Serve as the Level 2 support contact for Centrify and Conjur-related issues, addressing escalations from Level 1 support and involving Level 3 support when necessary. •Respond to and resolve support tickets, incidents, and requests efficiently, ensuring thorough documentation of issues and solutions. •Conduct root cause analysis for recurring issues and recommend improvements to enhance system reliability and performance. Understanding of ITIL processes •Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. •Knowledge of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. •Good presentation and documentation skills Behavioral / team skills •Excellent communication (written and verbal) and interpersonal skills •Ready to work in Shifts (on 3 shift rotation pattern) •Flexibility to adapt to a variety of engagement types, working hours and work environments and locations •Proven ability to work creatively and analytically in a problem-solving environment •Desire to learn and contribute •Focused and self-motivated approach to work •Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations