Associate Director - Program Management

Job Description

Job Title: Associate Director – Program Management Location: Gurgaon (On-site) Experience: 12+ Years Reports To: Senior Leadership Team Size: 1 Direct Report (Technical Program Manager), with potential to grow About the Role: GreyOrange is seeking a high-impact Associate Director – Program Management to lead technical program delivery for a fast-scaling robotics and AI-driven business unit. This role demands both strategic leadership and hands-on execution — ideal for a candidate who thrives in ambiguity, operates with urgency, and brings clarity, structure, and momentum to complex programs. You will work cross-functionally and with external hardware and software development partners to ensure on-time, high-quality delivery of cutting-edge automation solutions for global clients. This role carries high visibility and requires a proactive, resilient, and execution-focused leader. Key Responsibilities: End-to-End Program Execution: Own and drive technical program delivery across internal teams and external partners — ensuring timelines, budgets, and customer KPIs are consistently met. Operate in Ambiguity: Work through evolving or unclear situations. Bring method to madness by defining repeatable processes, setting up systems, and aligning teams toward outcomes. Hands-on Leadership: Though you’ll have a small team, this role demands individual contribution. Roll up your sleeves to solve problems, track execution, write plans, or work across functions — especially when scaling up. Cross-Functional Collaboration: Partner with Sales, Project Management, Delivery, Supply Chain, I&C, and Operations teams to align on program goals, interdependencies, and execution plans. Partner Management: Manage and align robotic hardware and software development partners to ensure quality, integration, and delivery timelines are met. Escalation & Risk Management: Lead resolution of critical issues that impact delivery; proactively flag risks and drive mitigation plans. Process Creation & Optimization: Identify operational gaps and define scalable, efficient workflows to streamline delivery and execution velocity. Executive Communication: Communicate program status, risks, and escalations clearly and concisely to executive leadership and external stakeholders. Team Development: Mentor and guide the Technical Program Manager and build a foundation for a larger team as the business scales. Requirements: Experience: 10+ years in program management roles, preferably in product-driven tech environments (robotics, IoT, SaaS, automation). Experience with US and Europe clients is required. Execution-Oriented: A doer and builder — capable of both strategic thinking and getting into the weeds to ensure delivery. Technical Acumen: Strong understanding of software development and delivery; exposure to hardware systems, supply chain, and integrated solutions. Ambiguity & Scale: Proven success navigating ambiguous, evolving environments and implementing scalable systems without slowing down momentum. Stakeholder Influence: Strong interpersonal and influencing skills to lead across functions and manage vendors. Communication: Executive-level written and verbal communication skills; confident in leading tough conversations and aligning diverse stakeholders. Nice to Have: Prior experience in robotics, logistics, or automation sectors Familiarity with supply chain processes PMP or Agile certifications Experience with global programs and remote stakeholder management What We Offer: A pivotal role in shaping the future of robotics, SaaS, and AI The opportunity to operate at the intersection of software, hardware, and operations A chance to build programs, processes, and teams from the ground up High visibility with leadership and significant learning opportunities Show more Show less