Associate Global Catalog Coordinator (Remote)

Job Description

We are looking for an enthusiastic individual willing to work remotely in the European & Eastern Standard Time zones. The Associate Global Catalog Coordinator supports a variety of projects within the Catalog Area, with a focus on LearnQuest’s overall course offerings. This position ensures catalog offerings are current and target various technologies, while supporting sales and public offerings. LearnQuest’s catalog supports worldwide operations and sales. This position reports to the Catalog and Customer Care Manager. Responsibilities include but are not limited to the following: Maintain catalog to meet the needs of LearnQuest's current and future clients Support the creation and maintenance of the global LearnQuest public schedule Reconcile course outlines with vendors and partners Add new outlines Maintain and reconcile existing outlines Retire outdated outlines Ensure catalog content is categorized and that all new content has categories/subcategories assigned as well as maintain the Course Skills Maintain the course content library on LearnQuest’s FTP server Add new content and materials for all courses Remove old versions Upload any additional course documents or materials Monitor and manage the LD&D CRM, and provide answers or delegate the task, as necessary Add metadata for the Badging Program Submit Derivative Works to IBM for approval Collaborate with team members and partners regarding catalog and course offerings Collaborate with internal team members on catalog and course maintenance Additional projects or responsibilities as assigned Skills Required: Demonstrated knowledge in education and/or training environment Demonstrated general knowledge of Information Technology and/or system related topics Strong customer service and interpersonal skills Excellent fluent English communication skills (oral and written) Ability to execute on project plans focusing on established time frames, executing tasks, status reports, etc. Ability to multi-task and prioritize workload Ability to problem-solve Proficient in Microsoft Office Previous experience preferred: A minimum of 2-years in Training, education or related field A minimum of 2-years experience or knowledge of systems and/or information technology Education Preferred: Bachelor’s degree or related experience in Training and Development, Learning Solutions, or related field and job experience If you are interested and would like to apply for this position, please send us your latest CV. Show more Show less