Associate, Inside Sales

Job Description

The Inside Sales team at WeWork is the presales team and the first point of contact with the client/potential new member. We primarily work on leads that are generated via marketing & partnership channels. Leads are qualified over phone calls & emails and then booked in for a visit for the potential new member to meet our front end sales team at the preferred location or the opportunity is handed over to the sales team to take up further. This team works towards qualified sales pipeline generation across all our regions for all WeWork products primarily Private Offices & our Co working solutions. Role and responsibilities Front-end the Sales process as the first point of contact for all prospective new members looking for desks in our workspaces. Explain the product or service to potential customers while communicating the WeWork brand Develop and nurture leads through sales processes from marketing campaigns and advertisements across various platforms to ensure the highest conversion rate of booked tours. Deliver scripted sales pitch and customize it, wherever needed, to meet needs of specific individuals through phone calls & emails. Schedule appointments for sales staff to meet prospective customers Strategic pipeline building for priority buildings/markets Contact customers to follow up on initial interaction Analyze data to help improve sales processes and strategy Work on maintaining data hygiene on the Sales CRM Platform (Salesforce) to efficiently track data Be a creative thinker who looks outside of the box to find solutions to meet growing sales targets Desired Experience and Educational Qualification Bachelor s Degree Minimum 1 year of relevant experience (Preferably in Inside sales/Business Development) Knowledge of MS Office (Excel) Excellent communication, writing and presentation skills Experience in prospecting and developing sales including outbound calling and emailing Exceptional organization skills to deal with copious amounts of data Prior experience in Inside sales, customer service and relationship building is preferred Experience of working on Sales CRM Softwares like Salesforce is an added advantage