Job Description

Roles And Responsibilities Review customer orders and plan and coordinate execute delivery activities Develop scope and budget for project deliveries Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders Work with Presales to define the technical specification for features and functionalities and also determine the effort associated Hands-on experience in creating SDD, SRS, Gantt Charts, etc. Work closely with other teams like Engineering, Solutioning, and Platform during the requirement gathering and documentation phase to understand and establish the scope of development work in projects Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions Perform resource allocations and workload assignments according to delivery requirements. Report delivery status to customers and develop required delivery documentation. Serve as primary contact for customer deliveries and concerns in assigned accounts Must Have Skills 4+ years of experience leading and delivering projects to high standards and agreed timelines Good understanding of website or mobile app development technologies like HTML, Javascript, CSS, Python, API Integration, etc. Good understanding of server/storage configuration, API Integrations, deployment, and configuration Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail Proven track record of building positive and productive working relationships with customers for business growth. Ability to analyze and troubleshoot delivery issues in a timely fashion Ability to identify process improvements to achieve cost-effectiveness and time-saving Proven ability to operate with authority and take critical business decisions to meet customer expectations. Should have exceptional communication skills (verbal and written) in English Excellent knowledge of Excel, PowerPoint, Word, etc computer applications Essential Personal Attributes: Must be a strong relationship builder with experience within managing all stakeholders Interest in emerging technologies and how they can be applied to drive business outcomes Demonstrated commercial and business focus Negotiation and influencing skills utilizing a consultative approach Ability to multitask and prioritize work to meet timeframes Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate Ability to communicate technical information to non-technical colleagues and clients. Excellent stakeholder management and reporting skills Must be able to translate technical environments into business language Strong commercial acumen