Job Description

Job Summary: In this role, you are expected to lead the maintenance development of ISO9001:2015 Quality Management System, ensuring all company processes adhere to the standard, conducting internal audits, managing nonconformities, driving continuous improvement initiatives with a strong focus on risk based thinking and customer satisfaction. This role also requires end to end supplier quality management to ensure all goods and services procured from supplier meet the company Quality standards/specification. Key Responsibilities: QMS maintenance / development - Maintain the currently deployed ISO9001:2015 QMS and develop the same across the organization Internal Auditing- Plan and execute ISO9001:2015 internal audits, analyze audit findings and follow up on corrective/preventive actions Risk Management - Identify potential quality risks and opportunities within the organization and develop and implement mitigation strategies to manage quality risks Continuous Improvements- Promote a culture of continuous improvement across the organization, facilitate process improvements using Lean / Six Sigma methodologies Training development - Develop deliver training programs to educate employees on ISO9001:2015 requirements and ensure all employees are aware of their Quality responsibilities Supplier Quality Management Supplier assessment selection - Work closely with procurement, Product management RD to evaluate the suppliers capability to meet Quality requirements Quality Assurance Monitoring-Establish / manage supplier quality agreements, specifications, performance metrics and expectations. Conduct On-site / Virtual Supplier Quality audits to verify compliance , Monitor Supplier Quality performance through analysis of quality metrics like % rejection, % Claim recovery, repeat complaints and lead time to close complaints MIS Release of the Weekly / Monthly quality KPI s Trending analysis of key defect trends and giving timely inputs to take corrective/preventive actions Monitoring progress of quality KPIs against set targets 12-15 years of experience in Leading ISO9001:2015 QMS lead auditor & Management representative in manufacturing industry, preferably in printing / packaging industry Supplier Quality management