Job Description

We are seeking a detail-oriented and proactive Pricing Management Associate to join our growing Convenience Store BPO team. The successful candidate will play a pivotal role in analyzing and optimizing pricing strategies for our convenience store clients. This position requires a deep understanding of market dynamics, customer behavior, and competitor pricing, as well as strong analytical skills to drive data-driven decisions and maintain competitive advantage. Key Responsibilities: 1. Market Analysis & Research: o Conduct regular competitive price monitoring and identifying opportunities for price adjustments. o Research market trends, competitor pricing, and consumer behavior to inform pricing decisions. 2. Data Management & Reporting: o Manage and maintain pricing databases, ensuring accuracy and up-to-date information. o Analyze pricing data and performance metrics to measure the effectiveness of pricing strategies. 3. Collaboration & Communication: o Work cross-functionally with Sales, on boarding, and Operations teams to align pricing strategies with overall business objectives. o Communicate pricing changes and strategy updates effectively to stores. 4. System Optimization: o Ensure compliance with pricing policies, regulations, and client requirements. 5. Client Support & Query Resolution: o Respond to client inquiries regarding pricing and ensure any issues are resolved in a timely and professional manner. o Provide recommendations and actionable insights to clients to enhance profitability and optimize pricing strategies. Qualifications: Bachelors degree in commerce, Finance or Economics. 1-2 years of experience in store management in the retail environment, preferably FMCG. Excellent communication and presentation skills, with the ability to explain pricing details & changes to both internal teams and clients. Strong attention to detail, with the ability to manage multiple tasks and deadlines in a fast-paced environment. Knowledge of the convenience store industry and BPO operations is a plus. Preferred Skills: Experience with pricing software or tools like RepricerExpress, Inovretail, Price2Spy etc. Knowledge of data analytics and business intelligence platforms. Familiarity with retail or convenience store operations. 1+ Years experience in a retail grocery giants (Ex: Metro, Reliance, Spencers, Dmart etc.)