Job Description

About ISSQUARED: ISSQUARED is an emergingvalue provider across an array of digital transformation solutions to addresson-demand security and governance needs. Founded in 2010, the footprints ofISSQUARED span across the pillars of Cybersecurity, Cloud Infrastructure, andManaged Services to companies of all sizes, including Fortune 500. The corecompetencies of IT Security and Infrastructure Solutions complement each otherto form ISSQUARED. Job Category: Fulltime Job Title: PlatformsEngineer-L2 Work Location: Hyderabad Qualifications: BE/B.Tech./MTech./MCA/Degree in Computer Science Experience: 5-7 years Key Responsibilities: Provide Level 2 support for server infrastructure and VMware virtualization technology Troubleshoot and resolve technical issues related to servers, virtual machines, and associated systems Monitor system performance and implement proactive measures to ensure optimal operation Collaborate with cross-functional teams to design and implement server solutions that meet business requirements Perform regular maintenance tasks such as patching, upgrades, and backups Create documentation and knowledge base articles for reference by team members Participate in on-call rotation schedule to provide after-hours support when needed Preferred Skills: Prior experience in providing Level 2 support for server infrastructure and VMware technology Demonstrated proficiency in troubleshooting server-related issues and implementing solutions in a timely manner Certifications such as VMware Certified Professional (VCP) or MCP or equivalent are preferred Strong knowledge of server hardware, operating systems, networking, and storage technologies Excellent communication skills with the ability to work effectively in a team environment Proven ability to prioritize tasks and manage multiple projects simultaneously Willingness to continuously learn and adapt to new technologies in the server support domain Working conditions: Flexible to work in USEST/PST time zone.