Associate UAT Coordinator

Job Description

Job Description Associate UAT Co-Ordinator Bengaluru/Gurgaon, India We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. What You’ll Be DOING The UAT Co-Ordinator is responsible for co-ordination of teams of business representatives through the preparation, execution and reporting of User Acceptance Testing. What will your essential responsibilities include? Developing and managing UAT test plans, including identifying test scenarios, designing test scripts, and creating traceability matrices. Coordinating with stakeholders, including business users, IT teams, and project managers, to gather requirements and make sure alignment. Managing the UAT environment, including data, access, and infrastructure. Developing and maintaining UAT documentation, including test scripts, test cases, and test reports. Monitoring and communicating UAT progress, tracking defect resolution, and reporting status to stakeholders. Participating in functional demonstrations of system changes. Facilitating daily triage meetings during the UAT phase to address defects and timely resolution. Assist the UAT/Test Manager in encouraging adherence to quality standards and procedures to support embedding TCOE best practice Educating business and project representatives on test activity and process The UAT Co-Ordinator reports to the UAT Manager What You Will BRING We’re looking for someone who has these abilities and skills: Good understanding of UAT methodologies and best practices. Excellent communication, interpersonal, and collaboration skills. Ability to work effectively with both technical and non-technical stakeholders. Good analytical and problem-solving skills. Familiarity with testing tools and defect tracking systems Jira, Ability to manage multiple tasks and prioritize effectively. Experience in Insurance (P&C) domain, workbench Experience in software testing, quality assurance, or related fields is often preferred. Experience working with teams across distributed geographical boundaries, particularly with the majority of the business representatives located in Europe and India Highly developed communication skills, with a demonstrated ability to communicate UAT concepts and issues clearly and succinctly to stakeholders at all levels of the organisation, from junior staff to senior management Ability to understand internal processes, policies and procedures A high degree of resilient judgement for decision making and problem solving An ability to listen to and resolve customer issues whilst preserving positive relationships (by being effective, efficient, tactful and courteous) Experience of motivating business representative through acceptance testing Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a Good and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What We OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance, and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability ty. Show more Show less