Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world s leading private equity firm Bain Capital in 2021 for $17bn! and we have many new strategic product initiatives. We are headquartered in Boston, and our other offices are located in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Chennai, Bangalore and Pune Position Overview: We are looking for an HR Associate to join our askHR team in Chennai. The Team: askHR is the primary HR service delivery function at Athenahealth, acting as the first point of contact for employees. Our global HR team supports over 7,000 employees, collaborating with Centers of Excellence (COEs) and partner organizations across the entire employee lifecycle from Recruiting and Onboarding to Compensation, Benefits, Talent Development, and Payroll. Why Join Us - Join a global HR team, supporting over 7,000 employees at the forefront of healthcare technology and services. - Advance your career as an HR professional through comprehensive, hands-on experience across all HR functions. - Play a pivotal role in shaping the employee experience at athenahealth. Collaborate daily with dedicated, welcoming, and humble colleagues and stakeholders. Your Typical Day - Manage and triage employee inquiries through our HR service desk (ServiceNow), ensuring prompt and effective resolution. - Resolve employee inquiries by directing them to appropriate documentation and self-service options, fostering a culture of self-sufficiency. - Address employees ad hoc questions by leveraging in-depth knowledge of athena s policies and practices, providing clear and accurate information. - Escalate complex inquiries to specialized teams within HR (CoEs) or to partners in payroll, legal, IT, or office services, ensuring timely and effective solutions. - Identify trends in employee inquiries and collaborate with COEs to enhance the knowledge base, contributing to continuous improvement. -Execute accurate and timely transactions in HR Systems (Workday, Kronos, ServiceNow, and others), maintaining data integrity and compliance. - Generate precise and timely reports, primarily using Workday and Excel, to support data-driven decision-making. Required Skills - History of providing a positive customer experience while demonstrating the ability to understand and address employee concerns with a compassionate approach. - Experience aligning with employees before addressing their issues. - Demonstrated ability to handle high stakes transactions related to employee compensation and benefits with accuracy and a strong attention to detail. - Track record of critical thinking, resource utilization, curiosity and continuous knowledge improvement. - Experience extract and manipulating data from large data sets and utilizing Excel functions (v-lookups, pivot tables, filtering) to create user-friendly reports. - Strong track record of maintain a balance of professionalism and clarity in both written and verbal communication. Required Qualifications - A minimum of 4 years of professional business experience in a customer or client facing support role. One year of HR or related experience required OR a degree in Human Resources. - Proven expertise in customer service, client services, account management or sales with a focus on expectation management and customer satisfaction. - Exceptional data entry skills with a high degree of accuracy. - Superior verbal and written communication skills, strong analytical and problem-solving abilities. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint), Database Software, HRIS and/or payroll systems. - Demonstrated ability to research, compile, and present information and data clearly. - Capability to work independently and as part of a cross-functional team. - Adaptability to evolving environments, industry trends, and business demands. Preferred Qualifications -Bachelor s Degree in Human Resources or a related field. - Four years of experience in an HR support role, preferably within a shared services environment. - Extensive experience with Workday HCM, including Recruiting, Reporting, and other core functional areas. - Familiarity with enterprise applications such as ServiceNow, Salesforce, Oracle, etc. - Advanced proficiency in data analysis and reporting tools. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is a progressive, innovation-driven software product company dedicated to transforming healthcare through cutting-edge cloud solutions. We partner with healthcare organizations to improve clinical and financial outcomes by building modern technology on an open, connected ecosystem that drives meaningful insights for our customers and their patients. We take pride in our values-driven culture, offering a flexible work-life balance and fostering an environment of innovation. As a testament to our industry leadership and rapid growth, we were acquired by Bain Capital for $17B in 2021, and we continue to launch new strategic product initiatives to push the boundaries of healthcare technology. We are headquartered in Boston, US, and our India offices are in Chennai, Bangalore and Pune. Position Summary: We are looking for a Senior AWS Infrastructure Engineer - SMTS in our Chennai office to design, implement, and maintain cloud infrastructure to ensure high availability, security, and performance. In this role, you will collaborate with cross-functional teams to support business needs, optimize cloud resources, and enhance automation and monitoring capabilities. Key Responsibilities: Design, deploy, and manage AWS infrastructure following best practices. Implement Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation. Configure and optimize AWS services, including EC2, S3, RDS, VPC, IAM, Lambda, and others. Develop and maintain CI/CD pipelines for automated deployments. Monitor system performance and troubleshoot infrastructure-related issues. Implement security best practices, including IAM roles, policies, encryption, and compliance controls. Design and manage AWS networking components, including VPCs, Transit Gateway (TGW), Subnets, Route Tables, Security Groups, Network ACLs (NACLs), and Direct Connect. Optimize IAM policies and permission models to ensure least-privilege access while maintaining operational efficiency. Collaborate with development, security, and operations teams to optimize cloud resources. Maintain documentation for architecture, configurations, and processes. Evaluate new AWS services and recommend improvements for scalability and cost optimization. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5+ years of experience managing AWS cloud infrastructure. Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Strong knowledge of AWS networking concepts, including VPC design, VPNs, Direct Connect, and Route 53. Expertise in IAM policy management, permission boundaries, and least-privilege principles. Experience with automation and scripting using Python, Bash, or similar languages. Familiarity with monitoring tools like CloudWatch, Prometheus. Knowledge of CI/CD tools such as Jenkins, Harness, or AWS CodePipeline. Experience implementing security best practices and compliance frameworks (e.g., SOC2, HIPAA). Strong troubleshooting and problem-solving skills. AWS certifications (e.g., AWS Solutions Architect, AWS DevOps Engineer) are a plus. Preferred Skills: Experience with containerization technologies (Docker, Kubernetes, AWS ECS/EKS). Familiarity with serverless architecture (AWS Lambda, API Gateway, Step Functions). Understanding of cost optimization strategies within AWS About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

The Opportunity:athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique value-driven employee culture and offer a flexible work-life balance.We are headquartered in Boston, US, and our India offices are in Chennai, Bangalore and Pune.Position Summary:We are looking for a Senior Member Technical Staff Software Development to join our athenahealth Clinicals Engineering team within our athenahealth Clinicals division at Pune location. But enough about us; let us talk about you.You are an engineer with experience in iOS application development using Swift, SwiftUI, UIKit & Objective-C . You are an excellent communicator capable of quickly picking up the complicated healthcare domain. You are a tenacious yet nimble learner who demonstrates design and engineering excellence.The Team:Athenahealth Clinicals – Accelerators (ONCHT) is a team focused on developing iOS apps using Agile, Jira, Bitbucket and much more with tech-stack Swift, SwiftUI, UIKit, and Objective-C. This team is innovative, passionate, and driven by our mission to help make an impact.Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity, and Integration testing Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation Understand and follow coding conventions, architectures, and best practices Write, debug, and deploy code to production; deliver timely fixes Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices Perform peer code reviews to ensure quality standards Master the domain knowledge for area of assignment Take ownership of what the team builds after the release; consider customer adoption as success criteria Contribute to agile ceremonies to improve team performance Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness Participate and contribute to scrum meetings i.e., daily stand-up, sprint planning, readouts, and retrospectives Drive self-organization; help determine how the team functions in collaboration with your peers Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiencesEducation, Experience, & Skills Required: 5+ years of experience in an engineering role Experience in an Agile environment preferred Bachelor’s Degree or equivalent Strong software engineering skills and computer science experience Agile/Scrum work experience for iterative development. Good written and verbal communications and interpersonal skills Strong Experience in development and maintaining native iOS applications. Strong Experience in programming languages such as: Swift and Objective-C. Experience with object-oriented programing, SwiftUI, CoreData, UIKit, Restful API integration, and publishing application on app store and test flight. Experience with release engineering tooling such as Xcode, Git, Bitbucket, Jenkins, Artifactory, JIRA Experience with performance and memory tuning with tools (such as instruments and memory graph). Exposure in developing multi-threaded applications.

The Opportunity:athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique value-driven employee culture and offer a flexible work-life balance.We are headquartered in Boston, US, and our India offices are in Chennai, Bangalore and Pune.Position Summary:We are looking for a Senior Member Technical- Java to join our athenahealth Clinicals Engineering team within our athenahealth Clinicals division at Pune location. But enough about us; let us talk about you.You are an engineer with experience in Backend development with Java, node & python. You are an excellent communicator capable of quickly picking up the complicated healthcare domain. You are a tenacious yet nimble learner who demonstrates design and engineering excellence.The Team:Athenahealth Clinicals Accelerators (ONCHT) is a team focused on developing microservices using Agile, Jira, Bitbucket and much more with tech-stack java, node.js, python and Postgres. This team is innovative, passionate, and driven by our mission to help make an impact.Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity, and Integration testing Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation Understand and follow coding conventions, architectures, and best practices Write, debug, and deploy code to production; deliver timely fixes Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices Master the domain knowledge for area of assignment Take ownership of what the team builds after the release; consider customer adoption as success criteria Contribute to agile ceremonies to improve team performance Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness Participate and contribute to scrum meetings i.e., daily stand-up, sprint planning, readouts, and retrospectives Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Builds strong relationships with cross-functional team membersEducation, Experience, & Skills Required: 4+ years of experience in an engineering role Experience in an Agile environment preferred Bachelors Degree or equivalent Strong software engineering skills and computer science experience Agile/Scrum work experience for iterative development. Good written and verbal communications and interpersonal skills Strong Experience in programming languages such as: Java, node.js, python Experience with object-oriented programing, Spring boot, relational database technologies, RESTful API, Docker. Experience with release engineering tooling such as Git, Bitbucket, Jenkins, Artifactory, JIRA Experience with performance testing with JMeter will be an added advantage. Exposure in developing multi-threaded and distributed applications. Good knowledge of AWS will be an added advantage.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique value-driven employee culture and offer a flexible work-life balance. We are headquartered in Boston, US, and our India offices are in Chennai, Bangalore and Pune. Position Summary: We are looking for a Member Technical Staff - ios to join our athenahealth Clinicals Engineering team within our athenahealth Clinicals division at Pune location. But enough about us; let us talk about you. You are an engineer with experience building iOS native application development. You are an excellent communicator capable of quickly picking up the complicated healthcare domain. You are a tenacious yet nimble learner who demonstrates design and engineering excellence. The Team: Athenahealth Clinicals - Accelerators (ONCHT) is a team focused on developing iOS apps using Agile, Jira, Bitbucket and much more with tech-stack Swift, SwiftUI, UIKit, and Objective-C . This team is innovative, passionate, and driven by our mission to help make an impact. Responsibilities, Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity, and Integration testing Estimate the size of development tasks in story points Understand and follow coding conventions, architectures, and best practices Write, debug, and deploy code to production; deliver timely fixes Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices Learn the domain knowledge for area of assignment Take ownership of what the team builds after the release; consider customer adoption as success criteria Contribute to agile ceremonies to improve team performance Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness Participate and contribute to scrum meetings i.e., daily stand-up, sprint planning, readouts, and retrospectives Drive self-organization; help determine how the team functions in collaboration with your peers. Education, Experience, Skills Required: 2 to 4 years of experience in an engineering role Experience in development and maintaining native iOS application. Familiarity with release engineering tooling such as Xcode, Git, Bitbucket, Jenkins, Artifactory, JIRA Strong Experience of programming languages such as: Swift. Exposure to programming language: Obj C Familiarity of working in an Agile environment preferred Bachelor s Degree or equivalent Strong software engineering skills and computer science experience Agile/Scrum work experience for iterative development. Experience with object-oriented programing, SwiftUI, CoreData, UIKit and Restful API integration. Experience with performance and memory tuning with tools (such as instruments and memory graph) Exposure in developing multi-threaded applications. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were recently acquired by Private Equity for $17bn! and we have many new strategic product initiatives for 2023.We are headquartered in Watertown, US, and our India offices are in Pune, Bangalore, and Chennai.Job Summary:We are looking for a Product Analytics, Senior Associate to join our clinicals analytics division to drive improvement and value in the athenahealth product. Your job will be to partner with Product Management, Development, and Strategy supporting planning and decision-making by providing relevant and timely athenaOne-based data, analytics, and insights. Some of the things you will do include exploring opportunities for product improvement; the scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs.You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analyses with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation.The Team:We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses; we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job.Job ResponsibilitiesWork with Product Managers to determine the measures of success and guide good usage of outcome-driven metrics.Pull user, transaction, and other data from complex systems in order to format them into reports and analyses for the Product ManagersSynthesize results to determine success or failure of experiments and make recommendations on go-forward plan.Create and maintain easy-to-use visuals (e.g., dashboard, report card, etc.) to keep Product teams informed of product/feature performance.Reinforce the use of standardized data assets and metrics and help surface and fill gaps as discovered.Develop and manage strong, collaborative relationships with the associated product team.Typical QualificationsAbility to synthesize complex, high quantity, and sometimes contradictory information to effectively solve business problems.Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data.Ability to effectively communicate technical ideas to various audiences.Ability to collaborate across a range of audiences, both internal and external audiences, and across a range of cohortsAbility to provide a sound rationale for recommendations to gain others support and commitment.Excellent verbal and written communication skillsEducation and experienceBachelors or masters degree in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred5+ years of overall professional experience, preferably including min 3+ years of data analytics.Strong understanding of database technologies and ability to write code to gather data. SQL experience is mandatoryDemonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc)

The Opportunity:athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique value-driven employee culture and offer a flexible work-life balance.We are headquartered in Boston, US, and our India offices are in Chennai, Bangalore and Pune.Position Summary:We are looking for a Senior Member Technical Staff- Java to join our athenahealth Clinicals Engineering team within our athenahealth Clinicals division at Pune location. But enough about us; let us talk about you.You are an engineer with experience in Backend development with Java, node & python. You are an excellent communicator capable of quickly picking up the complicated healthcare domain. You are a tenacious yet nimble learner who demonstrates design and engineering excellence.The Team:athenahealth Clinicals Accelerators (ONCHT) is a team focused on developing microservices using Agile, Jira, Bitbucket and much more with tech-stack java, node.js, python and Postgres. This team is innovative, passionate, and driven by our mission to help make an impact.Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity, and Integration testing Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation Understand and follow coding conventions, architectures, and best practices Write, debug, and deploy code to production; deliver timely fixes Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices Master the domain knowledge for area of assignment Take ownership of what the team builds after the release; consider customer adoption as success criteria Contribute to agile ceremonies to improve team performance Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness Participate and contribute to scrum meetings i.e., daily stand-up, sprint planning, readouts, and retrospectives Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Builds strong relationships with cross-functional team membersEducation, Experience, & Skills Required: 5+ years of experience in an engineering role Experience in an Agile environment preferred Bachelors Degree or equivalent Strong software engineering skills and computer science experience Agile/Scrum work experience for iterative development. Good written and verbal communications and interpersonal skills Strong Experience in programming languages such as: Java, node.js, python Experience with object-oriented programing, Spring boot, relational database technologies, RESTful API, Docker. Experience with release engineering tooling such as Git, Bitbucket, Jenkins, Artifactory, JIRA Experience with performance testing with JMeter will be an added advantage. Exposure in developing multi-threaded and distributed applications. Good knowledge of AWS will be an added advantage.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for an Product Support Analyst to join our Integration Services Operations team. You will be responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth s interoperability network or backbone . But enough about us; let s talk about you. You are an excellent communicator with strong technical support experience. You maintain relationships with interface vendors and work on production support tasks as assigned and will actively collaborate with internal teams across different geographies within athena as and when required. The Team: EDI Product Support team is responsible for maintaining, managing and supporting our national, cloud-based network leveraged by tens of thousands of providers to deliver the right information, at the right time, to the right place in the health care supply chain to coordinate care and improve healthcare. The team provides coordination and technical guidance for all technical Support activities ensuring our client needs are satisfied by constructing strong business relationships between colleagues across Integration Services and athenahealth, managing these partnerships to ensure outstanding client satisfaction. Job Responsibilities Manage the transaction workflows and resolve complex issues related to patient s eligibility, claim submission, claim status inquiry and remittance processing through direct communication with internal (athenahealth) and external (Insurance companies / Clearinghouses / Collection agencies) stakeholders. Investigating and resolving issues in Payer EDI related work queues, including interfaces connectivity errors, rejected claims in Athena HOLD queues and missing response files. Develop a comprehensive understanding of athenahealth s back-office operations and how relationships between various teams and their workflows influence in complex problem solving. Other duties as assigned by the EDI Product Support Manager necessary to help optimize and expand EDI operations. Typical Qualifications 1-3 years work experience within US health care framework Graduate in engineering, science, or commerce stream. Fluency in both spoken and written English Willingness and ability to work flexible hours to ensure substantial overlap with US-based teams (Morning / Afternoon / Evening / Night) shift timings About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Manager Engineering, Internal Developer Platform At Athenahealth, the Internal Developer Platform team is dedicated to revolutionizing the developer experience by modernizing our technology stack, enhancing our internal developer platforms, and building cutting-edge capabilities to accelerate software delivery. We are seeking an experienced Engineering Manager to lead the reference implementation for AWS microservices on Kubernetes and to develop an internal developer portal. Job Responsibilities: Guide and mentor a team of engineers, promoting a collaborative and inclusive atmosphere. Foster a robust engineering culture and provide direction on technical and career growth. Lead reference implementation for cloud modernization initiatives, including the adoption of cloud-native applications and microservices architecture. Lead the development of an internal developer portal leveraging Backstage to streamline and enhance the developer experience. Oversee the design, implementation, and maintenance of microservices architecture on AWS using Kubernetes. Improve the developer experience by implementing tools and practices that streamline development processes, such as CI/CD pipelines, automation, and code quality standards. Oversee multiple programs focused on tech modernization and developer experience. Ensure programs meet business requirements, compliance standards, and best practices. Work with product managers, stakeholders, and other teams to align on project goals and deliverables. Ensure effective communication and manage stakeholder expectations. Stay informed about the latest tech trends and emerging technologies. Encourage experimentation and learning within the team to continuously improve processes and solutions. Have a strong understanding and passion for software engineering best practices such as testing, continuous integration, and continuous delivery. Ability to operate effectively and independently in ambiguous situations. Passionate about transformational leadership and a bottoms-up culture, committed to developing both great engineers and impactful teams. Experienced in leading, managing, coaching, or mentoring software developers to deliver high-quality software on time. Ability to apply agile and lean principles to solve problems at any scale. Technical Skills: Strong understanding of cloud-native technologies and infrastructure as code (e.g., Terraform, CloudFormation). Experience with microservices architecture on platforms like AWS and Kubernetes. Proficiency in programming languages such as Java, Perl, ReactJS Required Qualifications: Educational Background: Bachelor s degree in computer science, Engineering, or a related field. Experience: At least 10-14 years of professional software engineering experience, with a minimum of 2 years in a people management role Methodologies: Strong understanding of agile methodologies, including CI/CD, application resiliency, and security Soft Skills: Excellent leadership, communication, and interpersonal skills. Ability to coach and mentor both senior and junior engineers Preferred Qualifications: 9+ years of experience in software engineering, with significant experience in cloud modernization efforts and open-source frameworks. In-depth knowledge of the platform engineering Relevant certifications in cloud computing, agile methodologies, or software engineering concepts. This role is pivotal in driving technological transformation and improving the overall developer experience within the organization. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job DescriptionWe are looking for a Senior Member of Technical Staff to join our Interface Platform team within our Platform & Data services subdivision, Integration Platform zone.Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our teams vision is to improve the collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between athenahealth and external system to exchange data. The data exchange usually takes place in the form of “messages” and different other types too via variety of ways through the network, which is achieved by our team.But enough about us, let’s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job responsibilities:Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes.Write unit tests, continuously monitor, and maintain code quality by checking potential code bugs and vulnerabilities.Build services that run on cloud and cater to billions of transaction volumes, per day.Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate.Understand and follow coding conventions, architectural approaches, and best practices.Adhere to the team’s Definition of Done; perform peer code reviews to ensure quality standards.Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion.Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives.Education, Experience, & Skills Required:4+ years of experience in software development roleExperience in an Agile environment preferred. Bachelor’s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery.Knowledge and expertise in programming languages such as: Java, NodeJS, React JS, C++, OOPSKnowledge of working with AWS, IaC (Terraform).Strong knowledge in SQL development.

Job AdJob SummaryWe are looking for a Data Analytics Senior Associate to join our team to drive improvement and value in the athenahealth product. Your job will be to partner with Product Management, Development, and Strategy supporting planning and decision making by providing relevant and timely athenaOne-based data, analytics, and insights. Some of the things you will do include: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs. You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation. The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses, we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job. Job ResponsibilitiesWork with Product Managers to determine the measures of success and guide good usage of outcome driven metricsPull user, transaction, and other data from complex systems in order to format into reports and analyses for the Product ManagersSynthesize results to determine success or failure of experiments and make recommendations on go forward planCreate and maintain easy to use visuals (e.g. dashboard, report card, etc) to keep Product teams informed of product/feature performanceReinforce the use of standardized data assets and metrics, and help surface and fill gaps as discoveredDevelop and manage strong, collaborative relationships with associated product teamTypical QualificationsAbility to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problemsDemonstrated ability to use a variety of tools, techniques, and processes to gather and report dataAbility to effectively communicate technical ideas to various audiencesAbility to collaborate across a range of audiences, both internal and external audiences, and across a range of cohortsAbility to provide sound rationale for recommendations to gain others support and commitmentExcellent verbal and written communication skillsEducation and experienceBachelor’s Degree required; Degree (Bachelor’s or Masters) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred5+ years overall professional experience, preferably including 3-4 years of data analytics or data science Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatoryDemonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc)

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. This position requires expertise in designing, developing, debugging, and maintaining AI-powered applications and data engineering workflows for both local and cloud environments. The role involves working on large-scale projects, optimizing AI/ML pipelines, and ensuring scalable data infrastructure. As a PMTS, you will be responsible for integrating Generative AI (GenAI) capabilities, building data pipelines for AI model training, and deploying scalable AI-powered microservices. You will collaborate with AI/ML, Data Engineering, DevOps, and Product teams to deliver impactful solutions that enhance our products and services. Additionally, it would be desirable if the candidate has experience in retrieval-augmented generation (RAG), fine-tuning pre-trained LLMs, AI model evaluation, data pipeline automation, and optimizing cloud-based AI deployments. Responsibilities AI-Powered Software Development API Integration Develop AI-driven applications, microservices, and automation workflows using FastAPI, Flask, or Django, ensuring cloud-native deployment and performance optimization. Integrate OpenAI APIs (GPT models, Embeddings, Function Calling) and Retrieval-Augmented Generation (RAG) techniques to enhance AI-powered document retrieval, classification, and decision-making. Data Engineering AI Model Performance Optimization Design, build, and optimize scalable data pipelines for AI/ML workflows using Pandas, PySpark, and Dask, integrating data sources such as Kafka, AWS S3, Azure Data Lake, and Snowflake. Enhance AI model inference efficiency by implementing vector retrieval using FAISS, Pinecone, or ChromaDB, and optimize API latency with tuning techniques (temperature, top-k sampling, max tokens settings). Microservices, APIs Security Develop scalable RESTful APIs for AI models and data services, ensuring integration with internal and external systems while securing API endpoints using OAuth, JWT, and API Key Authentication. Implement AI-powered logging, observability, and monitoring to track data pipelines, model drift, and inference accuracy, ensuring compliance with AI governance and security best practices. AI Data Engineering Collaboration Work with AI/ML, Data Engineering, and DevOps teams to optimize AI model deployments, data pipelines, and real-time/batch processing for AI-driven solutions. Engage in Agile ceremonies, backlog refinement, and collaborative problem-solving to scale AI-powered workflows in areas like fraud detection, claims processing, and intelligent automation. Cross-Functional Coordination and Communication Collaborate with Product, UX, and Compliance teams to align AI-powered features with user needs, security policies, and regulatory frameworks (HIPAA, GDPR, SOC2). Ensure seamless integration of structured and unstructured data sources (SQL, NoSQL, vector databases) to improve AI model accuracy and retrieval efficiency. Mentorship Knowledge Sharing Mentor junior engineers on AI model integration, API development, and scalable data engineering best practices, and conduct knowledge-sharing sessions. Education Experience Required 12-18 years of experience in software engineering or AI/ML development, preferably in AI-driven solutions. Hands-on experience with Agile development, SDLC, CI/CD pipelines, and AI model deployment lifecycles. Bachelor s Degree or equivalent in Computer Science, Engineering, Data Science, or a related field. Proficiency in full-stack development with expertise in Python (preferred for AI), Java Experience with structured unstructured data: o SQL (PostgreSQL, MySQL, SQL Server) o NoSQL (OpenSearch, Redis, Elasticsearch) o Vector Databases (FAISS, Pinecone, ChromaDB) Cloud AI Infrastructure: o AWS: Lambda, SageMaker, ECS, S3 o Azure: Azure OpenAI, ML Studio GenAI Frameworks Tools: OpenAI API, Hugging Face Transformers, LangChain, LlamaIndex, AutoGPT, CrewAI. Experience in LLM deployment, retrieval-augmented generation (RAG), and AI search optimization. Proficiency in AI model evaluation (BLEU, ROUGE, BERT Score, cosine similarity) and responsible AI deployment. Strong problem-solving skills, AI ethics awareness, and the ability to collaborate across AI, DevOps, and data engineering teams. Curiosity and eagerness to explore new AI models, tools, and best practices for scalable GenAI adoption. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff - MTS to join our Engineering team within our Pune division. Your job will be to ensure that the scale and quality of the software that meets the requirements of customers and other stakeholders working with the Product Management team and the User Experience Team. You will work with other teams to ensure a coherent, forward looking product features. But enough about us; let s talk about you. You are a developer who is well versed in front end technologies for API development and savvy in building highly available and resilient large-scale applications. You will be responsible for technical leadership, building solutions, coaching and mentoring the team. The Team: Athenahealth Clinicals - Accelerators (ONCHT) is a team focused on developing web apps and microservices using Agile, Jira, Bitbucket and much more with tech-stack Perl, Java, React-JS, as it is vital in enhancing the SDLC workflow, developer experience, and the discovery of code relationships both in the monolith and microservice SDLC pipelines. This team is innovative, passionate, and driven by our mission to help make an impact. Job Responsibilities Follow agile methodology for software development Estimate the size of development tasks in story points estimation Understand and follow coding conventions, with design & architecture best practices and adhere to story definition of done Write, debug, and deploy code to production; deliver timely fixes Collaborate with various Core Engineering teams to understand interfaces, dependencies and inter-operability. Typical Qualifications 2 - 5 years of overall experience in developing, delivering large scale software applications (SaaS and on-premises) Strong Knowledge of programming languages such as: Java, JavaScript/jQuery, and basics of Perl Familiarity with Unix/Linux, SQL, and various other technologies Exposure to object-oriented programming, relational database technologies, RESTful API, and Modern JS frameworks like React Exposure to test automation frameworks like JUnit, Selenium, Rest Assured, Mocha and Chai etc. Exposure to build and configuration management tools (Jenkins, Ansible, Git, BitBucket etc.) About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are looking for a Product Manager to join our team within our Clinicals division. In this role you will be responsible for one product area within the overarching products portfolio; understanding the market and customer, contributing to the product vision, developing business cases, ensuring a set of product features meet business requirements and driving the creation and delivery of the product and its features. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs and making trade off decisions between scope and schedule. Your work will be divided between product improvements that strengthen our current solution and new features that improve the experiences for our users.About you -You have a passion for improving healthcare. Your drive allows you to achieve meaningful results, with empathy for the user of our products and services. You appreciate the software development process and the varying personalities in the cross-functional groups that work together. You possess the ability to prioritize and multi-task in a face paced environment, manage one or more projects simultaneously, meet deadlines, and demonstrate sound judgement when determining whether to act independently or escalate.The Team:The Mobile team is a passionate group of Product Management, Product Engineering, User Experience (UX) Design, Product Analytics and Patient Safety professionals collaborating together to improve the overall efficiency and satisfaction of the health care providers.ResponsibilitiesProduct Owner: You will work directly with dedicated scrum teams in the Product Owner role to prioritize the teams work and ensure the products that are built or enhanced are the products you have envisioned. In addition, you will own the care and maintenance of one of our existing core products, including triaging/prioritizing any production issues or other external demands for incorporation into the roadmap, as necessary.Product Vision: You will bring our existing product priorities to market by owning the product functions related to new products/features including: early phase user research and concept validation (working with our UX team); design and functional requirements; testing; monitoring strategy (working with our Analytics team); go-to-market plans & release; and post release supportProduct Ownership Responsibilities:Understand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the futureDriving the analysis of Product Area(s) of Ownership including AI based productsEnsure effective definition of epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including functionality, User Experience, Analytics & AI, support requirementsIdentify metrics and success criteria that the team should be tracking, to ensure transparency and visibility to the program’s success and any opportunities for improvementDrive ongoing backlog allocations and prioritization of customer jobs to solve within the area of responsibilityAssist Product Management Director with Product Launch decisions, including the management of all alpha/beta feedbackPartner with Product Management leaders to be the voice of product decisions within the organizationRepresent the customer for assigned product area(s) demonstrating responsibilities for the end-to-end customer journeysPartner with Product Management Director in identifying business opportunities that will drive product success (including build/buy decisions)Manage the priorities and expectations of multiple stakeholders (e.g. customer, product operations, marketing, sales, legal/compliance, partners) to gain inputs for the product.Typical Qualifications:Bachelor’s Degree required; Degree in Computer Science, Business, or Product is preferredUnderstanding of US healthcare / health IT environment is strongly preferred4+ years relevant product management experience needs to be demonstratedExperience working in an Agile environment is strongly preferredUnderstanding of AI tools & technology and knowledge of responsible AI principles preferred.Experience working with stakeholders in a business environment, working across cross-functional groupsExperience bringing products to market is neededTechnical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriersExperience working on AI based projects is preferredExcellent verbal and written communication skillsAdditional InformationSome travel to the US will be required for things like customer site visits, marketing events, internal cross-functional meetings, etc. (5% travel).

We are looking for a Lead Machine Learning Engineer to join the Data Science team with the athena.intelligence division. You will be responsible for the end-to-end development and deployment of machine learning models across a variety of healthcare products and domains, develop roadmaps for development and implementation of data science initiatives, and work collaboratively to influence product and engineering stakeholders.About you:You love to own important work and find it difficult to turn down a good challenge. You have a strong track record of development and evaluation of ML models, and leading projects or teams in development of ML models. You excel at building relationships and influencing at senior leadership levels and possess an eagerness to learn and disseminate new knowledge. You have strong communication skills and enjoy working with colleagues from a variety of technical and non-technical backgrounds. Finally, you have a strong interest in improving healthcare.About the teamThe data science team is bringing machine learning to bear against the hardest problems in healthcare. We are working with product and engineering leaders across the company to build machine learning into our Best In KLAS suite of products. We work hand-in-hand with platform engineers to deploy state-of-the-art machine learning models using cloud technologies.Job ResponsibilitiesAs a leader of the Data Science team, you are expected toStay abreast and evaluate the latest in data science technologies and determine how to incorporate these into our data science best practicesIntegrate with and broadly support the data science team in executing developed roadmaps; identify and document project dependencies; coordinate efforts across the team to ensure completion and effectivenessContribute to the training and development of junior staff membersDevelop and follow conventions and best practices for modeling, coding, architecture, and statistics; hold other team members accountable for doing soContribute to the development of internal tools and data science team standardsWork collaboratively across the Infrastructure, Platform, UX, and Product organizations to ensure alignment towards business goalsTypical Qualifications:Advanced degree (PHD, MS) in relevant field. For example, but not limited to: math, computer science, computer science, data science5+ years of professional experience designing, building, training, deploying and evaluating machine learning models in production software environments at scaleExperience with development and implementation of Deep Learning Models with complex neural network architectures is a bonusExperience with training & fine tuning LLMs & GenAI models is a bonus.Experience collaborating with cross functional teams or leading cross functional effortsProficiency with python strongly preferredHave strong NLP skills or computer vision experience,AWS experience strongly preferred

Job Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results Act as the subject matter expert for area of assignment Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Typical Qualifications 9-14 years of experience in an engineering role Experience in an Agile environment preferred Knowledge of modern programming languages such as: Java and javascript/jQuery Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies Experience with object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks Experience with iOS and Android environments

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for an Engineering Manager to join our athenaCollector team. In athenaCollector, we build technology solutions that automate (RCM) Revenue Cycle Management. This Zone is building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows and offer flexible payment solutions. We believe that our success is attributed to a diverse group of individuals that prioritize teamwork and open-minded collaboration to design and build the best solutions we can for our customers. We value both qualitative and quantitative inputs throughout our product delivery cycle as we build iterative solutions that bring value to our customers early and often. The successful candidate will have proven experience in building teams and attracting talent, developing career paths, and fostering a culture of innovation in similar high performing teams. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This Zone is committed building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows, and offer flexible payment solutions. This team is focused on making the billing and payment process simple, transparent, and flexible for both healthcare practices and their patients. Job Responsibilities Provide managerial oversight of multiple scrum teams to deliver products, considering both individual performance and team goals and ensuring alignment with the overall product line objectives. Develop your team to grow them as engineers and as people, to make their development positions at athena their best job ever. Maintain technical knowledge of product architecture and provide connective tissue, manage dependencies; ensure delivery of quality releases in partnership with product management and other engineering teams. Foster a culture of innovation, collaboration, and high performance within the engineering team. Develop and implement processes to optimize engineering workflows and efficiency. Recruit, hire, and onboard top engineering talent. People and Performance management. Manage engineering budgets and resources effectively. Typical Qualifications Have 2+ years leading teams in a product company, with expertise in modern programming object-oriented languages, knowledge of Unix/Linux, relational databases, and various other technologies like modern JS frameworks. Strong Agile experience and excellent technical knowledge in software development, maintenance and production support including experience with web technologies, cloud computing, databases, and APIs. Track record of developing employees professionally, utilize all individuals to the fullest potential, building and scaling high-performing engineering teams, keen understanding of the needs of the team, to provide opportunities for growth and learning. Record of success in delivering results, balancing priorities to ensure delivery, demonstrating excellence in leading teams and in liaison to cross-functional stakeholders. Strong experience with risk management and planning. Excellent communication, collaboration, and interpersonal skills. Bachelor s Degree or equivalent. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is transforming healthcare by creating easy to use, ultra-powerful, cloud-based tools which allow medical professionals to focus on what they do best - treat patients. Our product and services impact the practice of medicine for half of all physicians in the US. Our network covers over 46 million patient lives and 160 million visits per year. We are a technology-enabled services company, and as we progress towards our vision of being the health information backbone for the entire nation, we need to ensure that athena s products are built on a truly elastic and performant platform. We have embarked on an initiative to deliver a new set of core services that will allow our own product teams, partners, as well as external 3rd parties, to efficiently consume and manipulate massive data sets and open up the ecosystem across many products and systems in order to service the health information needs of the country. Come join our team and help make this aspiration a reality. Position Summary: The Sr. Manager of Engineering is responsible for directly managing 6-10 developers of varying cohort levels. A successful candidate will drive his/her teams to delivering high quality software that achieves their business goals, as well as coaching individuals and ensuring they grow along their chosen career path. The role also requires strong interpersonal and communication skills as a good candidate will collaborate with multiple stakeholders both on and off team and help evangelize the use of the teams new services across the company. Responsibilities may include, but are not limited to: Primary Function/ People Management/Performance Management Provide managerial oversight over a technical area comprised of 2-3 scrum teams and maintain working knowledge of the product-line for area of assignment Sets and monitors performance goals objectives, including providing feedback through performance appraisals and day-to-day discussions Drive tri-annual release planning for teams within span of control; Contribute to the annual strategic planning process Identify and manage team-based risks and dependencies in partnership with product management and TPM as applicable Look across all teams under scope of control and identify systemic blockers, risks and dependencies Clarify roles and responsibilities for direct reports Attend daily stand-ups often enough to be abreast of common occurrences Nurture the aspects of the culture we wish to retain and help drive changes to positively affect employee engagement Advocate up the management chain in support of the accomplishments and challenges of your team Driving Execution Ensure delivery of quality releases through management of direct reports; conduct code reviews as needed Act as the Scrum Master including determining team meeting cadence to ensure efficiency in scrum ceremonies and alignment in work allocation Provide guidance and troubleshoot as appropriate on complex technical issues until resolution Share the team vision and strategy to foster an understanding of the overall direction and the "why" behind decisions. Talent Development Hold ongoing career pathing discussions; encourage lateral development in addition to readiness for upward mobility Coach and mentor your own team; also act as a mentor for other junior members of staff (e.g. architecture and new technologies) Provide feedback to direct reports, on both an ad hoc and scheduled basis. Identifies strengths and development needs. Identify timeframe and readiness for promotion of direct reports; solicit cross-functional feedback in support of promotions and employee rewards Building Effective Teams Identify hiring needs for the team; Determine level of expertise and experience for openings. Interview candidates and provide feedback to influence hiring decisions for open roles on their team Encourage those on your team to take risks and learn from mistakes; create a safe environment for them to fail Look for holistic opportunities for work and people improvements across entire team in addition to helping individuals succeed Education, Experience, Skills Required: 3-5 years of leading multiple teams in a technical environment Bachelor s Degree or equivalent Track record of developing employees both technically and professionally Previous experience working in an Agile environment preferred Significant software engineering skills, object-oriented programming and computer science experience Knowledge of at least one programming language such as: Javascript (nodejs), Java, C#, C++, Perl, or Python Working knowledge of AI/ML, LLM integrations, and enterprise cloud solutions Handled projects in Python-based AI development, LLM orchestration, cloud deployment, and enterprise AI integration. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a highly motivated and customer-oriented IT Support Analyst to join our dynamic IT support team. As an IT Support Analyst, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems and infrastructure. Position Overview This role involves providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems and infrastructure. You will be responsible for diagnosing and resolving technical problems, assisting with user account management, and maintaining computer systems and peripherals. Job Responsibilities : Provide technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues. Diagnose and resolve technical problems, escalating complex issues to appropriate teams when necessary. Install, configure, and maintain computer systems, software, and peripherals. Assist with user account management, including creating, modifying, and disabling user accounts as per company policies. Collaborate with other IT teams to ensure timely resolution of incidents and requests. Document all support activities, including ticket creation, troubleshooting steps, and resolutions, in the ticketing system. Maintain an up-to-date knowledge base by documenting known issues, workarounds, and solutions. Document support activities, contribute to knowledge management, and collaborate with other IT teams to ensure timely incident resolution. Conduct user training sessions to enhance their understanding of technology and promote self-service options. Participate in IT projects and initiatives, providing technical expertise and support as required. Stay updated with the latest technologies, industry trends, and best practices in IT support. Desired Skills, Experience Qualifications:. Prior experience of 1 year in providing technical support in a professional environment. Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common business applications. Familiarity with network protocols, hardware, and troubleshooting techniques. Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused mindset with a passion for delivering exceptional customer service. Ability to work independently and collaboratively in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset are essential for success in this role. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are looking for a Manager Engineering to join our Collector org, in Chennai. You will be partnering with our product leadership in building the highly scalable cloud enabled services that are business critical. The Team: Collector team is focusing on building an Enterprise Services & Tools using robust technologies like Java, Postgres, ReactJS, Perl. We have formed a highly competitive work environment and provide opportunity to every team member to learn and show their skills and build a work class product with high availability, scalable and meet health care security compliance. At Collector, we are focused on building and maintaining claim rules engine in most recent technologies and provide stable, scalable, secure, and compliant solutions that cater to our customers like providers and to process and submit the claims effectively to payers and submit on time and minimize the claim denials. Job Responsibilities Determine the need for training and talent development, Hire and build teams.Maintain, drive, supervise and implement robust technical standards, systems and processes.Influence technology strategies and decisions with a high-level of expertise and knowledgeProvide direction and support to ensure compliance with relevant legislative specifications and standards.Lead a team of staff developing products, and address training needs when necessary.Coordinate the regular testing of products to address faults and provide evaluations to improve them.Act as a key contact with product, business, platform and other Engineering teams to solve technical issues.Be part of Design and architecture decisions and ensure Engineering excellence.Introduce best coding practices and run agile ceremonies.Work with product to get roadmap and devise the project plan with estimates.Work closely with the technical team and guide them on production hiccups.Education, Experience, & Skills Required11 - 16 years of leading teams in a technical environment Bachelors Degree or equivalent Track record of developing employees both technically and professionally Previous experience working in an Agile environment preferred Software engineering skills and computer science experience Proficiency in programming languages such as: Java, Perl, Python, and javascript/jQuery Experience in distributed systems and cloud-based AWS architecture Familiarity with Univ/Linux, SQL, NOSQL, and various other technologies Exposure to object oriented programming, relational database technologies, RESTful API, WebUI (HTML 5) and Modern JS frameworks - React.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Product Manager is responsible for the Artificial Intelligence (AI) function within a product subdivision. The role is responsible for the successful development and execution of the AI product portfolio and corresponding roadmap, ensuring alignment to the subdivision s overarching roadmap. This includes working closely with Product Management, Engineering, User Experience and Analytics leaders within the sub-division. As the Product Manager, you will be tasked with developing data-driven business cases and corresponding OKRs, influencing stakeholders to allocate resources for integration, grooming actionable backlogs for Engineering, working with scrum team(s) to execute against the backlog, assessing vendor partnership opportunities, and prioritizing in conjunction with overall subdivision leadership. This specific role is for the Product Manager within athenaCollector Product s portfolio. You will focus on rethinking and redesigning workflows throughout the medical revenue cycle to help healthcare providers utilize AI for faster and more accurate reimbursement from medical insurance, allowing them to concentrate more on patient care and less on administrative tasks. Key Responsibilities: Define, iterate, and gain alignment on the strategic vision, portfolio, and roadmap for the subdivision s AI product offering Collaborate across division, subdivisions, and disciplines to influence thought leaders towards utilizing AI within the business space they manage Partner with zone leaders to develop data-driven business cases, align integration plans with their roadmaps, and craft both strategic and tactical OKRs, ensuring the successful delivery and impact of product investments Serves as Product Owner for scrum teams covering assigned product area(s) Engage with AI Engineering Managers and Leads to prioritize and allocate scrum teams while maintaining a backlog of below-the-line opportunities Develop rapport with Analytics leads, ensuring alignment in terms of data needs to support future and ongoing projects Research AI market trends and assess vendor partnership opportunities, with a focus on utilizing Generative and Agentic AI to deliver value Influence leadership to invest in AI resources by providing data-backed opportunity assessments within a clear backlog of unstaffed projects Qualifications: Bachelor s Degree or equivalent combination of education, training, and experience is required Understanding of healthcare / health IT environment preferred 4+ years relevant product management experience Understanding of product management best practices, including agile development environments; Agile certification a plus Understanding in the discipline of Generative and Agentic AI technologies preferred Demonstrated success at driving innovation in a dynamic environment Excellent verbal and written communication skills About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Technical Writer to create documentation primarily for our athenaOne products but also attain knowledge and cross-over with our athenaIDX product. Your job will be to work collaboratively in an Agile environment with subject matter experts to document functionality in online help and release notes for customers who use athenahealth SaaS based services on every bi-weekly and tri-annual releases, meeting hard deadlines. But enough about us; let s talk about you. You are an excellent communicator and presenter with an ability to maintain poise and a sense of humor in a fast-paced environment with immovable deadlines. As a diplomat, you can work effectively with a wide array of personality types and all job levels. You demonstrate the ability to write clearly, simply, and accurately. You have a knack for quickly and creatively solving problems and a capacity to assume sole and independent responsibility for the success of various projects. You are a consummate team player with dedication to client service. The Team: Our Technical Writing team engages closely with engineering and product teams to document functionality implemented as part of regular release schedules. Job Responsibilities Document functionality in online help, release notes, and other documentation for biweekly and tri-annual releases of the athenaOne products using the MadCap Flare and MadCap Central authoring and hosting tools. Work to attain a deep knowledge of athenaOne functionality with continuous learning and online training. Ensure quality of all deliverables by working closely with subject matter experts (SMEs) from Product and Services teams on content accuracy and by testing all functionality in an environment to ensure a hands-on working knowledge of the functionality being documented - not just a theoretical understanding. Identify opportunities for improvement in existing processes and deliverables. Proactively seek out and foster relationships and connections across scrum teams and enablement partners to support cohesion and consistency throughout the user s experience. Use JIRA to track documentation. Typical Qualifications Bachelor s Degree in Technical Writing, English, Journalism, Computer Science, or commensurate level of professional experience. 5+ years of professional experience that includes authoring process documentation, online help, reference manuals. Exceptional writing and interpersonal communication skills, including group presentation and relationship building. Experience maintaining a large amount of documentation for a product and establishing new content structures within it. Demonstrated initiative in innovating and implementing workflow, process, and technical solutions. Experience in an Agile development environment preferred. Experience with Madcap Flare, Contentful, Adobe RoboHelp, or similar authoring tool preferred. Experience with SnagIt, Camtasia, Photoshop, or similar graphics tool preferred. Working knowledge of Bugzilla, JIRA, or similar bug tracking tool preferred. Proficiency in Microsoft Office Suite: Outlook, Excel, and PowerPoint. About athenahealth Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our Location: This role will be based in our global headquarters in Watertown, MA, just a few miles from Boston. Our Culture: At athenahealth, our employees (or athenistas ) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients, and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you. Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join athenahealth s quest to make healthcare work the way it should. Our health is incredibly precious, and people in need of health care are often at their most fragile. Yet the function and experience of healthcare continues to fall far behind the innovative services we receive in other more frivolous parts of our lives. We re looking for a Senior Designer to thoughtfully contribute to our award-winning athenaCollector product and specifically for athenahealth Medical Coding area. athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry. If you re a talented, innovative, and strategic designer, motivated to make a difference in healthcare, then we want to talk to you. Help us break through all the red tape and transform everyone s experience of a visit to the doctor, a trip to the emergency room, or a lifetime with a chronic illness. Position Summary: We re looking for a Senior Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test product and digital service features with the goal of creating valuable and delightful experiences for our users. Education, Experience, & Skills Required Bachelor s or Master s degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines 4-5+ years of professional experience working in digital design Solid capability in UX creative and design techniques Experience facilitating and summarizing user research as part of field studies and in-person or remote evaluative testing Understand how to work within agile development process for the design, development, and delivery of software Strong verbal and written communication skills Behaviors & Abilities Required: Design simple, effective, and elegant interactions between users and products. Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes Forge strong relationships and work collaboratively with a multi-disciplinary team Provide sound rationale for recommendations to gain others support and commitment. Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join athenahealth s Quest to Make Healthcare Work the Way It Should Our health is incredibly precious, and people in need of healthcare are often at their most fragile. Yet, the function and experience of healthcare continue to lag behind the innovative services we enjoy in other areas of our lives. athenahealth is looking for UX designers who can tackle complex design challenges and create solutions to help transform the healthcare industry. If you re a talented, innovative, and strategic designer motivated to make a difference in healthcare, then we want to talk to you. Help us break through the red tape and transform everyone s experience of data migrations, including transitions from legacy systems to our platform and athena to athena migrations. The Team: The Data Platform team is responsible for developing an efficient data migration platform that enables customers to transfer their data from legacy EHR systems to athenahealth, as well as facilitate athena to athena migrations.This team plays a crucial role in ensuring that providers can continue to deliver seamless care to their patients as they transition to athena. Position Summary: We re seeking a Senior UX Designer to make meaningful contributions to our data imports and migrations processes. In this role, you will collaborate closely with a multi-disciplinary agile R&D team to define, design, and test features related to data import and migration services, with the aim of creating valuable and seamless experiences for our users. Expectations for this Role: User-Centered Design: Conduct user research and usability testing to understand the needs and pain points of clients during the data migration processes. Use these insights to inform design decisions and improve user experiences. Workflow Optimization: Analyze existing data import and migration workflows to identify areas for improvement. Design intuitive interfaces that simplify complex processes and enhance user efficiency. Collaboration: Work closely with product managers, engineers, designers, and researchers to ensure that design solutions align with technical feasibility and business goals. Facilitate communication between teams to address any challenges that arise during the design and implementation phases. Prototyping and Testing: Create wireframes, prototypes, and high-fidelity designs for data import and migration features. Conduct iterative testing to validate design concepts and gather feedback for continuous improvement. Documentation: Develop and maintain design documentation, including project briefs, user flows, design specifications, and style guides, to ensure consistency and clarity across the data migration experience. Stakeholder Engagement: Present design concepts and rationale to stakeholders, incorporating their feedback into the design process. Advocate for user needs and ensure that the final product meets both user expectations and business objectives. Key Attributes: Commitment: Show strong dedication to delivering high-quality work and meeting project deadlines. Demonstrate enthusiasm for the data imports and migrations process and a willingness to go the extra mile to ensure user satisfaction. Accountability: Take ownership of your work and be responsible for the outcomes of your design decisions. Be proactive in identifying potential issues and addressing them promptly to maintain project momentum. Individual Contributor: Work independently while also being a collaborative team player. Bring your unique perspective and expertise to contribute to the overall success of the team and the project. Proficiency in Figma: Have a strong command of Figma as a design tool, including the ability to create wireframes, prototypes, and high-fidelity designs efficiently. Familiarity with Figmas collaborative features to work effectively with team members in real-time. Design System Knowledge: Understand and utilize design systems within Figma to ensure consistency across designs. Contribute to the development and maintenance of design components and libraries. Feedback Integration: Be open to receiving and integrating feedback within Figma, using comments and version history to refine designs based on team input and user testing results. Collaboration Skills: Leverage Figma s collaborative features to facilitate discussions and design critiques with stakeholders, ensuring that all voices are heard and considered in the design process. Education, Experience, & Skills Required: Bachelor s or Master s Degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or related disciplines. 4-5+ years of professional experience working in digital design. Solid capability in UX creative and design techniques. Experience facilitating and summarizing user research as part of field studies and in-person or remote evaluative testing. Proficiency in both qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis, to inform design decisions and validate concepts. Understanding of how to work within an agile development process for the design, development, and delivery of software. Strong verbal and written communication skills. Behaviors & Abilities Required: Design simple, effective, and elegant interactions between users and products. Create strong problem statements and metrics to ensure design solutions achieve the right business and user outcomes. Forge strong relationships and work collaboratively with a multi-disciplinary team. Provide sound rationale for recommendations to gain support and commitment from others. Manage ambiguity, change, and uncertainty, focusing on available information and making timely decisions to keep work moving forward. Adapt to the ever-changing needs of a dynamic business with flexibility and a willingness to assist in any aspect of work to help the team achieve results. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job Summary: As the Lead AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions.Key Responsibilities:Lead the design and development of machine learning models and AI solutions to solve business problems.Select appropriate machine learning or deep learning models based on problem context and data availability.Develop, train, test, and validate models using state-of-the-art methodologies and frameworks.Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets.Engineer features and performs exploratory data analysis to ensure data quality and model readiness.Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow).Implement models into production environments, ensuring robustness, scalability, and maintainability.Develop and maintain CI/CD pipelines for seamless model integration and deployment.Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics.Work closely with cross-functional teams (e.g., product, engineering, Ux, Ax) to align model development with business objectives.Stay updated with emerging trends in AI/ML research and tools, integrating best practices into the development process.Document model architecture, development processes, and performance evaluations thoroughly.Share insights and technical know-how with team members to foster a culture of continuous learning and improvement.Research & Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices. Develop and implement best practices for model development, testing, and deployment.Analyze large datasets to extract insights and improve model performance.Communicate complex technical concepts to non-technical stakeholders effectively.Ensure compliance with data privacy and security regulations in all AI/ML initiatives.Qualifications:Bachelors or masters degree in computer science, Machine Learning, or a related field.Proven experience (5+ years) in AI/ML engineering, with a strong portfolio of successful projects.Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques.Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.Strong communication and interpersonal skills, with the ability to lead and inspire a team.Experience with version control systems (e.g., Git) and agile development methodologies is a plus.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Site Reliability Engineering Manager to lead our Cloud Infrastructure Engineering division. Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth s services. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine. But enough about us; let s talk about you! Position summary As an SRE Manager, you will lead a team of Site Reliability Engineers responsible for ensuring the reliability, availability, and performance of mission-critical systems. You will manage a team that builds, automates, and maintains the infrastructure and systems that support scalable, secure, and high-performing services. In addition to managing technical operations, you will play a key role in optimizing systems, reducing downtime, and improving incident response procedures. The ideal candidate will be an experienced manager who can balance technical leadership with team development and operational efficiency The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems Platform in Hybrid Cloud and make data-driven decisions for which one best suit the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward. Job Responsibilities Team Leadership Development Lead and mentor a team of SREs, providing guidance, coaching, and support to foster growth and career development. Build and grow a high-performing team focused on operational excellence, reliability, and scalability. Establish and maintain a strong team culture of collaboration, accountability, and continuous improvement. Work with cross-functional teams (Engineering, Product and Project Management) to align priorities and build effective working relationships. Service Reliability Performance Define and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) for critical systems. Monitor and improve the reliability, availability, and performance of all production services and infrastructure. Own and drive efforts to improve incident management, root cause analysis, and postmortem documentation. Implement proactive monitoring, alerting, and incident response strategies. System Automation Scalability Lead efforts to automate and streamline operational processes, reduce manual toil, and improve system reliability. Identify and implement best practices for system design, capacity planning, and cost optimization. Work closely with engineering teams to build scalable, resilient, and efficient systems that can handle increasing load. Collaboration Cross-functional Engagement Collaborate with Engineering Product teams to ensure reliability is baked into the development process, including reviewing code, design, and deployment practices. Advocate for reliability improvements across the engineering and product teams, ensuring a balance between speed and reliability. Work with other engineering managers to align on long-term goals, technical debt, and infrastructure investments. Process Efficiency Improvement Drive continuous improvements in incident management, deployment pipelines, and system observability. Champion the adoption of tools and processes that improve automation, monitoring, alerting, and reporting. Measure and track key operational metrics, using data to inform decision-making and drive improvements. Skills, Qualifications Experience required: 10+ years of experience building, scaling, and supporting highly available systems and services 3-4 years of years of experience managing and leading technical teams, including mentoring engineers and fostering team development. 3-4 years of years of experience managing and leading technical teams, including mentoring engineers on containerization practice with docker and Kubernetes (Onprem Cloud ) Strong experience with enterprise Platform engineering with Tech ops, Finops, Dev secops practice with hybrid cloud model. Strong Expertise in tools like Puppet, Terraform, crossplane etc Experience with Infrastructure-as-Code, Linux, VmWare and API integration. Familiarity with Terraform desired. Proficiency in at least one scripting or programming language (Ansible, Python, Go, Ruby, etc.). Expertise in the delivery, maintenance, and support of Linux systems and infrastructure Experience with cloud platforms (AWS), containerization (Docker), and orchestration ( Kubernetes). Familiarity with observability tools (e.g., Prometheus, Grafana, ELK stack, CloudWatch, Splunk) Experience implementing solutions using SRE, DevOps principles, Familiarity with telemetry, latest monitoring, visualization tools. Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. About athenahealths Cloud Infrastructure Engineering: We are looking for a seasoned Devops Platform Kubernetes Engineer to join our high-impact Cloud Infrastructure Engineering division. Our team is responsible for ensuring the continuous availability, scalability, and security of the technologies and systems that power athenahealths critical medical office services. We manage thousands of servers, petabytes of storage, and handle massive volumes of web requests, all while keeping pace with athenahealths explosive growth. Our work directly contributes to athenahealths mission of simplifying healthcare administration for doctors. Who You Are: A passionate and experienced engineer with a proven track record of identifying and resolving reliability and scalability challenges in large-scale, containerized applications. A curious and collaborative team player who thrives in a fast-paced environment, eager to explore, learn, and continuously improve processes, particularly around Kubernetes deployments and management. An efficiency enthusiast, skilled at automating solutions and relentlessly pursuing innovative approaches to container orchestration and management. A nimble learner capable of quickly grasping complex Kubernetes concepts and an excellent communicator who can effectively advocate for best practices in Kubernetes operations. The Cloud Infrastructure Engineering Team: Our team consists of passionate Platform eng SREs dedicated to reliability, automation, and scalability. We leverage an agile framework to prioritize the most critical business needs and utilize both private and public cloud solutions based on data-driven decisions. We are relentless in automating repetitive tasks to free ourselves for impactful projects that propel the business forward. In particular, we are focused on leveraging Kubernetes to ensure efficient and reliable deployment of our containerized applications. Primary Responsibilities: Deploy, Manage, and Automate (Kubernetes Focus): Design, deploy, and manage highly available and scalable Kubernetes clusters on AWS EKS using Terraform and/or Crossplane. Implement infrastructure as code (IaC) best practices for managing EKS clusters and related infrastructure. Kubernetes Expertise: Configure and maintain Kubernetes deployments, services, ingresses, and other resources using YAML manifests or GitOps workflows. Implement and utilize GitOps practices with FluxCD for automated deployments and configuration management of containerized applications. Ensure Reliability Scalability: Proactively ensure the reliability, security, and scalability of AWS production systems, with a particular focus on Kubernetes clusters and containerized applications. Problem-Solving Expertise: Resolve problems across multiple platforms and application domains, including those specific to Kubernetes environments and containerized applications, using advanced system troubleshooting and problemsolving techniques. Operational Support: Provide primary operational support and engineering expertise for all cloud and enterprise deployments, with a focus on Kubernetes deployments. Performance Monitoring: Monitor system performance, identify downtime incidents, and diagnose underlying causes, with a specific focus on Kubernetes cluster and container health. Cost Optimization: Design and develop cost-effective systems within allocated budgets, considering the optimization of Kubernetes deployments. Secondary Responsibilities: Collaboration: Collaborate effectively with developers, testers, and system administrators to ensure smooth deployments and operations of containerized applications on Kubernetes. Process Improvement: Champion the implementation of new processes, tools, and methodologies to enhance efficiency throughout the software development lifecycle (SDLC) and pipeline management, particularly for containerized application deployments. Security Integration: Integrate robust security measures into the development lifecycle, considering the specific security requirements of containerized applications. Typical Qualifications: 10+ years of experience building, scaling, and supporting highly available systems and services. 5+ years of experience managing and operating Kubernetes clusters in production.. Proven experience in building and managing AWS platforms, with a strong focus on Amazon EKS (Elastic Kubernetes Service). In-depth knowledge of Kubernetes architecture, core concepts, best practices, and security considerations. Expertise in infrastructure as code (IaC) tools like Terraform and Crossplane. Familiarity with GitOps principles and experience with GitOps tools like FluxCD (a plus). Proficiency in at least one scripting or programming language (e.g., Python, Go, Ruby, Shell). Experience implementing solutions using SRE and DevOps principles, continuous integration continuous delivery (CI/CD), and source code management tools (e.g., version control systems like Bitbucket or GitHub). Familiarity with telemetry, observability, and modern monitoring and visualization tools (e.g., Prometheus, Alertmanager, Grafana, or similar) with a focus on Kubernetes monitoring. Expertise in promoting and driving system visibility to facilitate rapid detection and resolution of issues, particularly within Kubernetes clusters. Behaviours Abilities Required: A strong ability to learn and adapt in a fast-paced environment, particularly as Kubernetes and container orchestration technologies continue to evolve. Excellent teamwork skills, with the ability to collaborate effectively on a crossfunctional team with diverse experience levels, including developers, testers, and system administrators. Strong prioritization skills, managing both individual workload and team needs, while ensuring efficient delivery of containerized applications. Excellent negotiation and problem-solving skills, adept at troubleshooting complex issues within Kubernetes environments and containerized applications. The ability to manage multiple projects simultaneously and keep projects on track by providing regular progress updates. Ability to context-switch effectively and handle unexpected situations. Willingness to participate in rotational on-calls or work shifts to ensure continuous monitoring and support of Kubernetes clusters and containerized applications. A strong work ethic and a commitment to continuous learning and improvement in the field of Kubernetes and container orchestration. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are looking for a Machine Learning Engineer to join the Data Science team with the Analytics and AI division. You will work with the team to develop and deploy machine learning models across a variety of healthcare products and domains.About you:You love to own important work and find it difficult to turn down a good challenge. You are excited about the latest developments in ML and keep abreast of the latest methods and technologies. You have experience building and evaluating ML models. You have strong communication skills and can work with colleagues from a variety of technical and non-technical backgrounds. Finally, you have a strong interest in improving healthcare.About the team:The data science team is bringing machine learning to bear against the hardest problems in healthcare. We are working with product and engineering leaders across the company to build machine learning into our Best In KLAS suite of products. We work hand-in-hand with platform engineers to deploy state-of-the-art machine learning models using cloud technologies.Job ResponsibilitiesAs a member of the Data Science team, you are expected to work on projects within scrum teams of 2-4 people and execute the following:Identify opportunities for different machine learning techniques and evaluate which are bestAssist in developing and deploying ML-based production services to our clientsUnderstand and follow conventions and best practices for modeling, coding, architecture, and statistics; and hold other team members accountable for doing soApply rigorous testing of statistics, models, and codeContribute to the development of internal tools and data science team standardsTypical Qualifications:Bachelors or Masters in relevant field: Math, Computer Science, Data Science, Statistics, or related field4-7 years of professional hands-on experience in developing, evaluating & deploying machine learning modelsExperience with Python, SQL , UnixExperience with development and implementation of Deep Learning Models with complex neural network architectures is a bonusExperience with training & fine tuning LLMs & GenAI models is a bonus.Familiarity with NLP or computer vision techniquesExperience using the AWS ecosystem a bonus, including Kubernetes, Kubeflow or EKS experienceExcellent verbal communication and writing skills

Job Responsibilities:Looking for Full stack developer with 4 years to 8 years knowledge in Java, React JS, Spring boot 2.1, Oracle/PostgreSQLStrong experience with object-oriented programing, relational database technologies and Modern JS frameworksStrong fundamentals in Data Structures and Algorithms.Development experience in defining, developing, and maintaining RESTful APIHands-on in coding, architecture, design & implementation, automation of manual processes and tools development.Hands on with handling Large Database (E.g.: Oracle / MongoDB) & Scripting Tools (Perl / Shell Scripting / Python / Ruby on Rails)Drive design and delivery of breakthrough software that solves the healthcare business process problems by innovating automated solutions while managing the enhancements of the existing solutions and achieve product productivity gains.Experience with developing cloud software services will be an added advantage.Experience with development over AWS Infra & platform services will be plus.

Senior Member of Technical Staff (SMTS):As a highly experienced developer, you will lead complex projects, mentor junior developers, and contribute significantly to the design, development, and deployment of applicationGuide and mentor junior developers, fostering a collaborative learning environment.Conduct comprehensive code reviews and provide actionable feedback to ensure code quality and maintainability.Participate in technical discussions and contribute effectivelyBuild services that run on cloud and cater to billions of transaction volumes, per day. Collaborate effectively with cross-functional teams (product, operations, etc.) to achieve project goals.Champion best practices in software development and maintain a high bar for codequality.Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Stay up-to-date with emerging technologies in the cloud and development landscape.Qualifications:4-6 years in software development with proven track record of contributing to complex software development projects.Solid understanding of cloud computing & containerization concepts and knowledge of working with microservices architecture in AWS and production deployment using IaC (Terraform), jenkins etc. Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as Java, springboot, and experience building and integrating with UI frameworks like ReactJSStrong in one database preferably postgreSQL, and cache service like Redis.Excellent communication, collaboration, and problem-solving skills.Experience working with OpenSearch and integrating various datasources using BFF patterns is a plus.Familiarity with langchain, LLM integration, RAG and Machine Learning is a plus.Behaviours & Abilities Required: Ability to understand the current legacy system codebase, contribute and support modernization of the platform.Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology. Attachments

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Member of Technical Staff to join our Interface Platform team within our Platform Data services subdivision, Integration Platform zone. Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our team s vision is to improve the collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between athenahealth and external system to exchange data. The data exchange usually takes place in the form of messages and different other types too via variety of ways through the network, which is achieved by our team. But enough about us, let s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor, and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team s Definition of Done; perform peer code reviews to ensure quality standards. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion. Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives. Education, Experience, Skills Required: 4+ years of experience in software development role Experience in an Agile environment preferred. Bachelor s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, Perl, NodeJS, React JS, C++, OOPS Knowledge of working with AWS, IaC (Terraform). Strong knowledge in SQL development. Behaviors Abilities Required: Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athenas technology. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As the Lead AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions. Key Responsibilities: Lead the design and development of machine learning models and AI solutions to solve business problems. Select appropriate machine learning or deep learning models based on problem context and data availability. Develop, train, test, and validate models using state-of-the-art methodologies and frameworks. Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets. Engineer features and performs exploratory data analysis to ensure data quality and model readiness. Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow). Implement models into production environments, ensuring robustness, scalability, and maintainability. Develop and maintain CI/CD pipelines for seamless model integration and deployment. Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics. Document model architecture, development processes, and performance evaluations thoroughly. Share insights and technical know-how with team members to foster a culture of continuous learning and improvement. Research Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices. Analyze large datasets to extract insights and improve model performance. Ensure compliance with data privacy and security regulations in all AI/ML initiatives. Qualifications: Bachelor s or master s degree in computer science, Data Science, Machine Learning, or a related field. Proven experience (5+ years) in AI/ML engineering, with a strong portfolio of successful projects. Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our LaunchDarkly team within our Chennai R&D , Platform subdivision, Internal Developer Platform. You will be working with product and technical leaders to develop great services which will be value add and critical to improve productivity of healthcare providers in the US. You are an engineer with hands on experience in any scripting framework, Java, react techstacks. Your expertise on AWS, Kubernetes, Docker and Terraform will be a significant asset in enhancing our application. You are an excellent communicator capable of quickly picking up the complicated healthcare domain. You are a tenacious yet nimble learner who demonstrates design and engineering excellence. The Team: LaunchDarkly - Rollout toggles plays an important role in every release and several team rely heavily on the toggles to manage and have visibility into features being released and it is been used in the system for a while. LaunchDarkly is a feature management platform that enables teams to control their software releases and implement feature flags in a more standardized, multi-dimensional feature flagging experience for most languages and deployment platforms at Athena. This is one of the most business-critical teams where there is a scope to build new capabilities and migration. You will also be working on the technologies like AWS, Kubernetes etc. Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Lead the complete migration of LaunchDarkly services from Amazon ECS to Kubernetes, ensuring minimal disruption and downtime. Design and implement Kubernetes-based infrastructure for LaunchDarkly services with a strong focus on scalability, reliability, and performance. Adhere to the team s Definition of Done, perform peer code reviews to ensure quality standards. Monitor and fine-tune the performance of the migrated services, implementing best practices for resource utilization and cost management. Enhance the LaunchDarkly SDKs to support new features and optimize its performance, ensuring it meets the needs of our development teams. Develop and deploy customized AWS Lambda functions for approval workflows that integrate with LaunchDarkly, streamlining the feature release process. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives. Education, Experience, & Skills Required: 2 to 4 years of experience in software development role. Experience in an Agile environment preferred. Bachelor s Degree or equivalent Significant software engineering skills (SDLC) with high quality and agile driven delivery. Knowledge and expertise in programming languages : Perl, Java , react Knowledge of working with AWS , Kubernetes. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Responsibilities may include, but are not limited to: 80% [Primary Function] Technical Execution Contribute to accurate, unambiguous technical design specifications with appropriate detail, including GenAI-based system integration. Deliver customer value in the form of high-quality software components and AI-powered services while ensuring adherence to security, performance, longevity, and AI model integration best practices. Estimate the size of development tasks in story points. Understand and follow coding conventions, AI model integration architectures, and best practices for working with LLMs (Large Language Models). Write, debug, and deploy code to production, ensuring timely fixes and optimizations for GenAI-powered applications. Adhere to Definition of Done (DOD) as part of the sprint, including unit tests, functional testing, code reviews, API performance validation, AI model evaluation, and prompt tuning. Implement and optimize GenAI-based workflows (e.g., OpenAI APIs, LangChain, vector databases for RAG, AI-driven automation). 10% Contributions to the Team Learn the domain knowledge for the assigned area, including how GenAI solutions can improve product offerings. Take ownership of GenAI-powered features and AI-driven automation post-release, ensuring continuous improvement. Participate in AI use case discussions, including LLM fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and AI-based automation. Contribute to agile ceremonies to improve team performance. Volunteer for work in the backlog, including GenAI model integration tasks, and commit to high-quality delivery. Participate in scrum meetings (daily stand-ups, sprint planning, readouts, and retrospectives). Help determine how GenAI is leveraged effectively in collaboration with cross-functional teams. 5% Cross functional Coordination and Communication Work collaboratively across the Technology, Product, and AI/ML teams to ensure alignment toward GenAI integration goals. Build strong relationships with AI engineers, data scientists, and cross-functional team members to leverage AI capabilities in products. 5% Mentorship of Others Share knowledge on GenAI best practices, AI integration strategies, and API-based AI services with team members. Participate in AI/ML discussions, helping others learn how to integrate and optimize GenAI models in software applications. Education, Experience, Skills Required: 2-4 years of experience in a software engineering role, with exposure to AI/ML concepts. Familiarity with working in an Agile environment preferred. Bachelor s Degree or equivalent in Computer Science, Engineering, or a related field. Software engineering experience, with exposure to AI model integration and generative AI frameworks. Knowledge of modern programming language such as: Python - preferred for AI applications Familiarity with Unix/Linux, Big Data, SQL, NoSQL, and modern data storage technologies. Experience with AI APIs and frameworks such as OpenAI API, Hugging Face Transformers, LangChain, LlamaIndex, and vector databases (FAISS, Pinecone, ChromaDB). Exposure to object-oriented programming, RESTful APIs, distributed computing, WebU, and modern JavaScript frameworks. Understanding of GenAI model deployment in cloud environments (AWS or Azure). Familiarity with AI model evaluation techniques, including embeddings, retrieval-augmented generation (RAG), and prompt engineering. Behaviors Abilities Required: Ability to learn and adapt in a fast-paced environment, particularly in AI and GenAI integration. Ability to write performant, scalable, and maintainable code for AI-powered applications. Critical thinking skills to assess AI-generated outputs and improve model reliability. Problem-solving mindset to identify alternative methods of solving software engineering and AI-related challenges. Proven track record of delivering AI-integrated features while following best practices in software development. Ability to collaborate on AI-driven solutions, working with cross-functional teams, data scientists, and software engineers. Curiosity and willingness to explore new AI models, tools, and frameworks for enhancing software applications with GenAI capabilities. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Medical Coding Analyst is responsible for effective and efficient operations by enhancing various operational procedure in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand and improve business outcomes. Should possess multi-specialty coding knowledge and be able to perform root cause analysis. Essential Functions (Duties and Responsibilities): 75% Perform Medical coding related responsibilities and ensure seamless assignment codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations Follow up with the provider on any documentation t hat is insufficient or unclear Communicate with other clinical staff regarding documentation Search for information in cases where the coding is complex or unusual Receive and review patient charts and documents for accuracy Ensure that all codes are current and active Responsible to maintain important logs and documentation regarding the details of the tasks performed Support an environment of accountability and management against goals Collaborate with cross-functional teams to resolve issues identified from day to day working of claims 15% Identify and quantify work trends Propose solutions to improve internal processes to facilitate a touchless revenue cycle Work with internal teams across the Operations Division to prioritize and implement process improvements appropriately prioritized based on impact and business need 10% Accept full ownership and responsibility for special projects Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business Communicate effectively the status and resolution of any special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams. Education Experience Required: Bachelor s degree or equivalent 3-7 years experience in fast paced environment Knowledge Skills: CPC or CCS or equivalent Healthcare RCM knowledge, preferred Preferred Surgery coders only Analytical skills and good communication skills Ability to clearly articulate actions taken and articulate next steps MS office skills, required About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Responsibilities may include, but are not limited to: 50% [Primary Function] Technical Execution Contribute to accurate, unambiguous technical design specifications, including GenAI system integration and AI-enhanced workflows. Deliver customer value in the form of high-quality AI-powered software components and services, ensuring adherence to security, performance, longevity, and AI-driven automation best practices. Estimate the size of development tasks in story points, considering LLM inference latency and AI API rate limits. Understand and follow coding conventions, architectures, and best practices for GenAI-powered applications, LLM prompt engineering, and RAG (Retrieval-Augmented Generation) models. Write, debug, and deploy code to production, ensuring timely fixes for GenAI-based APIs, embeddings, and AI-driven microservices. Integrate and optimize OpenAI, Azure OpenAI, Hugging Face, LangChain, and LlamaIndex into enterprise applications. Leverage vector databases (Pinecone, FAISS, ChromaDB) for similarity search and AI retrieval pipelines. Adhere to Definition of Done (DOD) as part of the sprint, including: Unit tests, functional testing LLM performance benchmarking (BLEU, ROUGE, cosine similarity) AI model validation API response optimization (temperature, top-k, max tokens) Code reviews, bug fixes, documentation Adherence to AI governance responsible AI practices 30% Contributions to the Team Learn domain-specific AI applications, including GenAI capabilities in automation, search, and AI-assisted decision-making. Take ownership of AI-enhanced product features, ensuring continuous model improvement and fine-tuning strategies. Contribute to agile ceremonies with a focus on AI-driven solutions and optimizations. Volunteer for GenAI-focused backlog items, such as: RAG model refinement Prompt engineering for better accuracy LLM evaluation and response optimization Participate in scrum meetings (daily stand-ups, sprint planning, readouts, retrospectives) with a focus on AI model iteration and feature scaling. Drive self-organization in AI workflows, ensuring GenAI is used effectively across teams. 10% Cross functional Coordination and Communication Work collaboratively across Technology, Product, AI/ML, and DevOps teams to align AI-driven enhancements with business goals. Build strong relationships with AI engineers, data scientists, and cloud architects to optimize LLM-based applications. Ensure AI compliance with security, ethical AI policies, and privacy standards (HIPAA, GDPR, SOC2, AI governance best practices). 10% Mentorship of Others Train and mentor developers on GenAI integration, AI API usage, embeddings, and vector search optimizations. Guide the team on LLM prompt engineering, RAG model improvements, and API latency optimization. Encourage adoption of AI-enhanced developer workflows (e.g., Copilot, AI-assisted code generation, AI-powered testing). Education, Experience, Skills Required: 5-10 years of experience in an engineering role, with exposure to AI/ML concepts. Experience in an Agile environment preferred. Bachelor s Degree or equivalent in Computer Science, Engineering, or related field. Strong software engineering experience, including AI model integration and GenAI API workflows. Knowledge of modern programming language: Python (preferred for AI applications) Familiarity with Unix/Linux, Big Data, SQL, NoSQL, and AI data pipelines. Experience with AI frameworks and APIs such as OpenAI GPT, Hugging Face Transformers, LangChain, LlamaIndex. Exposure to retrieval-augmented generation (RAG), embeddings, and AI search optimization techniques. Understanding of vector databases (FAISS, Pinecone, ChromaDB) and similarity search models. Proficiency in cloud-based AI deployments (AWS or Azure OpenAI). Strong grasp of GenAI model evaluation techniques (BLEU, ROUGE, BERT Score, cosine similarity metrics). Behaviors Abilities Required: Ability to design and implement AI-powered solutions that improve software functionality. Problem-solving mindset to debug and optimize AI-generated responses. Ability to collaborate across AI, DevOps, and software engineering teams for seamless AI model integration. Experience in AI-driven feature development, from prompt engineering to embedding optimization. Ability to assess AI-generated content for bias, accuracy, and compliance. Strong analytical skills to measure AI model performance and recommend improvements. Curiosity and eagerness to explore new AI models, tools, and best practices for scalable GenAI deployment. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Responsibilities may include, but are not limited to: 80% [Primary Function] Technical Execution Contribute to accurate, unambiguous technical design specifications with appropriate detail, including GenAI-based system integration. Deliver customer value in the form of high-quality software components and AI-powered services while ensuring adherence to security, performance, longevity, and AI model integration best practices. Estimate the size of development tasks in story points. Understand and follow coding conventions, AI model integration architectures, and best practices for working with LLMs (Large Language Models). Write, debug, and deploy code to production, ensuring timely fixes and optimizations for GenAI-powered applications. Adhere to Definition of Done (DOD) as part of the sprint, including unit tests, functional testing, code reviews, API performance validation, AI model evaluation, and prompt tuning. Implement and optimize GenAI-based workflows (e.g., OpenAI APIs, LangChain, vector databases for RAG, AI-driven automation). 10% Contributions to the Team Learn the domain knowledge for the assigned area, including how GenAI solutions can improve product offerings. Take ownership of GenAI-powered features and AI-driven automation post-release, ensuring continuous improvement. Participate in AI use case discussions, including LLM fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and AI-based automation. Contribute to agile ceremonies to improve team performance. Volunteer for work in the backlog, including GenAI model integration tasks, and commit to high-quality delivery. Participate in scrum meetings (daily stand-ups, sprint planning, readouts, and retrospectives). Help determine how GenAI is leveraged effectively in collaboration with cross-functional teams. 5% Cross functional Coordination and Communication Work collaboratively across the Technology, Product, and AI/ML teams to ensure alignment toward GenAI integration goals. Build strong relationships with AI engineers, data scientists, and cross-functional team members to leverage AI capabilities in products. 5% Mentorship of Others Share knowledge on GenAI best practices, AI integration strategies, and API-based AI services with team members. Participate in AI/ML discussions, helping others learn how to integrate and optimize GenAI models in software applications. Education, Experience, Skills Required: 2-4 years of experience in a software engineering role, with exposure to AI/ML concepts. Familiarity with working in an Agile environment preferred. Bachelor s Degree or equivalent in Computer Science, Engineering, or a related field. Software engineering experience, with exposure to AI model integration and generative AI frameworks. Knowledge of modern programming language such as: Python - preferred for AI applications Familiarity with Unix/Linux, Big Data, SQL, NoSQL, and modern data storage technologies. Experience with AI APIs and frameworks such as OpenAI API, Hugging Face Transformers, LangChain, LlamaIndex, and vector databases (FAISS, Pinecone, ChromaDB). Exposure to object-oriented programming, RESTful APIs, distributed computing, WebU, and modern JavaScript frameworks. Understanding of GenAI model deployment in cloud environments (AWS or Azure). Familiarity with AI model evaluation techniques, including embeddings, retrieval-augmented generation (RAG), and prompt engineering. Behaviors Abilities Required: Ability to learn and adapt in a fast-paced environment, particularly in AI and GenAI integration. Ability to write performant, scalable, and maintainable code for AI-powered applications. Critical thinking skills to assess AI-generated outputs and improve model reliability. Problem-solving mindset to identify alternative methods of solving software engineering and AI-related challenges. Proven track record of delivering AI-integrated features while following best practices in software development. Ability to collaborate on AI-driven solutions, working with cross-functional teams, data scientists, and software engineers. Curiosity and willingness to explore new AI models, tools, and frameworks for enhancing software applications with GenAI capabilities. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Responsibilities may include, but are not limited to: 50% [Primary Function] Technical Execution Contribute to accurate, unambiguous technical design specifications, including GenAI system integration and AI-enhanced workflows. Deliver customer value in the form of high-quality AI-powered software components and services, ensuring adherence to security, performance, longevity, and AI-driven automation best practices. Estimate the size of development tasks in story points, considering LLM inference latency and AI API rate limits. Understand and follow coding conventions, architectures, and best practices for GenAI-powered applications, LLM prompt engineering, and RAG (Retrieval-Augmented Generation) models. Write, debug, and deploy code to production, ensuring timely fixes for GenAI-based APIs, embeddings, and AI-driven microservices. Integrate and optimize OpenAI, Azure OpenAI, Hugging Face, LangChain, and LlamaIndex into enterprise applications. Leverage vector databases (Pinecone, FAISS, ChromaDB) for similarity search and AI retrieval pipelines. Adhere to Definition of Done (DOD) as part of the sprint, including: Unit tests, functional testing LLM performance benchmarking (BLEU, ROUGE, cosine similarity) AI model validation API response optimization (temperature, top-k, max tokens) Code reviews, bug fixes, documentation Adherence to AI governance responsible AI practices 30% Contributions to the Team Learn domain-specific AI applications, including GenAI capabilities in automation, search, and AI-assisted decision-making. Take ownership of AI-enhanced product features, ensuring continuous model improvement and fine-tuning strategies. Contribute to agile ceremonies with a focus on AI-driven solutions and optimizations. Volunteer for GenAI-focused backlog items, such as: RAG model refinement Prompt engineering for better accuracy LLM evaluation and response optimization Participate in scrum meetings (daily stand-ups, sprint planning, readouts, retrospectives) with a focus on AI model iteration and feature scaling. Drive self-organization in AI workflows, ensuring GenAI is used effectively across teams. 10% Cross functional Coordination and Communication Work collaboratively across Technology, Product, AI/ML, and DevOps teams to align AI-driven enhancements with business goals. Build strong relationships with AI engineers, data scientists, and cloud architects to optimize LLM-based applications. Ensure AI compliance with security, ethical AI policies, and privacy standards (HIPAA, GDPR, SOC2, AI governance best practices). 10% Mentorship of Others Train and mentor developers on GenAI integration, AI API usage, embeddings, and vector search optimizations. Guide the team on LLM prompt engineering, RAG model improvements, and API latency optimization. Encourage adoption of AI-enhanced developer workflows (e.g., Copilot, AI-assisted code generation, AI-powered testing). Education, Experience, Skills Required: 5-10 years of experience in an engineering role, with exposure to AI/ML concepts. Experience in an Agile environment preferred. Bachelor s Degree or equivalent in Computer Science, Engineering, or related field. Strong software engineering experience, including AI model integration and GenAI API workflows. Knowledge of modern programming language: Python (preferred for AI applications) Familiarity with Unix/Linux, Big Data, SQL, NoSQL, and AI data pipelines. Experience with AI frameworks and APIs such as OpenAI GPT, Hugging Face Transformers, LangChain, LlamaIndex. Exposure to retrieval-augmented generation (RAG), embeddings, and AI search optimization techniques. Understanding of vector databases (FAISS, Pinecone, ChromaDB) and similarity search models. Proficiency in cloud-based AI deployments (AWS or Azure OpenAI). Strong grasp of GenAI model evaluation techniques (BLEU, ROUGE, BERT Score, cosine similarity metrics). Behaviors Abilities Required: Ability to design and implement AI-powered solutions that improve software functionality. Problem-solving mindset to debug and optimize AI-generated responses. Ability to collaborate across AI, DevOps, and software engineering teams for seamless AI model integration. Experience in AI-driven feature development, from prompt engineering to embedding optimization. Ability to assess AI-generated content for bias, accuracy, and compliance. Strong analytical skills to measure AI model performance and recommend improvements. Curiosity and eagerness to explore new AI models, tools, and best practices for scalable GenAI deployment. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Ad As a Senior Member of Technical Staff , you will lead complex projects, mentor junior developers, and contribute significantly to the design, development, and deployment of application Guide and mentor junior developers, fostering a collaborative learning environment. Conduct comprehensive code reviews and provide actionable feedback to ensure code quality and maintainability. Participate in technical discussions and contribute effectively Build services that run on cloud and cater to billions of transaction volumes, per day. Collaborate effectively with cross-functional teams (product, operations, etc.) to achieve project goals. Champion best practices in software development and maintain a high bar for codequality. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Stay up-to-date with emerging technologies in the cloud and development landscape. Qualifications: 4-6 years in software development with proven track record of contributing to complex software development projects. Solid understanding of cloud computing & containerization concepts and knowledge of working with microservices architecture in AWS and production deployment using IaC (Terraform), jenkins etc. Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as Java, springboot, Perl and experience building and integrating with UI frameworks like ReactJS Strong in one database preferably postgreSQL, and cache service like Redis. Excellent communication, collaboration, and problem-solving skills. Experience integrating various datasources using BFF patterns is a plus. Familiarity with langchain, LLM integration, RAG and Machine Learning is a plus. Behaviours & Abilities Required: Ability to understand the current legacy system codebase, contribute and support modernization of the platform. Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athenas technology. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

We are looking for a Sr Manager of Engineering to join our Clinicals Mobile products engineering team. As a Sr Manager, you will partner with Product to drive the success and evolution of key areas of our entire product line. You are committed to developing your engineers and fostering a culture of innovation, accountability, results, and high-performing teams. The Team: Our Mobile Microservices team consists of some of the top brains in the industry and strive towards constant excellence. We build the interface that helps in deriving the behaviour of the athenaOne mobile solution in real time. This team is innovative, passionate, and driven by the mission to transform healthcare. Job Responsibilities Drive planning and execution for scrum team, to deliver releases in alignment with organizational and product objectives Maintain knowledge of product architecture, connective dependencies, technical concerns such as rollout strategies, performance and scalability to ensure the right decisions are made Develop your team; provide regular feedback to help them learn and grow Foster a culture of engineering best practices, collaboration, and continuous improvement Share the team vision and strategy to foster an understanding of the overall direction and the "why" behind decisions Assist Product Owners and TPMs to drive cross functional initiatives to successful completion Typical Qualifications Over 12 years of professional experience, including more than 3 years in leadership roles within a technical environment. Experience in distributed systems, cloud-based architecture and highly-available systems Rich experience of java based asynchronous programming (NodeJS, vertx etc.) Exposure to one or more test automation frameworks like JUnit, Selenium, Rest Assured, Mocha and Chai etc. Exposure to build and configuration management tools (Jenkins, Ansible, Artefactory, SVN, Git, BitBucket etc.) Exposure to cloud services (AWS, OpenStack etc.) Technical appetite to get your hands dirty, if needed. Experience leading teams in an agile environment. Track record of growing your engineers and teams Collaborative approach to driving best possible results and outcome for the customer