Role & responsibilities Greet and welcome visitors.Answer and direct phone calls to the appropriate personnel.Manage the reception area, ensuring it is clean, organized, and presentable always.Handle inquiries from clients, visitors, and colleagues, providing accurate information.Accurately input customer details into the companys software systemRegularly update and maintain customer records, including contact details, service preferencesEnsure data entry is completed in a timely manner.Handle correspondence, including emails, letters, and packages, and ensure they reach the intended recipients.Maintain and order office supplies for stationery, pantry, and housekeeping. Qualifying leads and turning it into prospects. Develop process improvements to optimize partner management activities. Working in close coordination with the CRM, Sales, Marketing and Project Departments respectively to get the desired deliverable.Preferred candidate profile Candidate with good command over communication.