Automation Specialist – AI Chatbot & CRM Integration

Job Description

Company: FlowNest AI Type: Full-Time Salary Range: (based on experience) + performance bonus About Us: FlowNest AI is a fast-growing startup helping small businesses automate their lead capture, booking, and client communication using AI-powered chatbots and no-code tools. We’re launching with MedSpas and service providers and looking for our first technical hire to build and scale client automations. Role Overview: You’ll be responsible for setting up, customizing, and optimizing automation systems for our clients using tools like Landbot, Zapier, Calendly, Google Sheets, and more. This is a hands-on role working directly with the founder, with lots of growth potential. Key Responsibilities: Build and customize chatbot flows using Landbot (or similar) Integrate tools via Zapier: chatbot → calendar → email/SMS Set up lead capture and booking flows for new clients Configure automated follow-ups, review requests, and lead nurturing Troubleshoot issues, test workflows, and improve system performance Maintain clear documentation and reusable templates Qualifications: Proven experience with no-code tools (Landbot, Zapier, Calendly, Google Sheets, etc.) Strong logic, system thinking, and process mapping skills Ability to work independently, take initiative, and manage multiple projects Excellent English communication skills (spoken and written) Fast learner, detail-oriented, and solutions-focused Nice to Have: Familiarity with CRMs like Airtable, HubSpot, or Notion Experience serving small business clients (e.g. MedSpas, beauty, clinics) Understanding of conversational design or chatbot UX Why Join Us? Remote-first, flexible hours Opportunity to grow with the company and lead future hires Work directly with a founder building a modern, billion-dollar service Real impact: You’ll be automating workflows that save clients hours every week To Apply: Send a short intro, your resume or portfolio, and 1–2 examples of past automations or chatbot flows you’ve built . Do you want to alter the job title or its fine Job Type: Full-time Pay: ₹40,000.00 - ₹150,000.00 per month Benefits: Paid time off Schedule: Monday to Friday Night shift US shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Experience: AI: 2 years (Required) Language: English (Required) Work Location: Hybrid remote in North Twenty Four Parganas, West Bengal