Senior Technical Writer Role You are a person who loves learning about new technology and sharing what you know through your writing. The challenge of being a student one day and a teacher the next appeals to your inquisitive and educative nature. You understand the cloud networking audience and can t wait to get your hands on new applications to try them out for yourself. The identity you share with your audience drives you to make sure they have all the information they need to succeed and makes you a great customer advocate. Responsibilities Developing product user documentation for cloud networking IT and DevOps audiences. Writing concepts, procedures, and reference materials required to support a positive documentation experience for the customer. Writing conceptual and instructional content including: Platform and feature overviews. Network planning and workflows. Solution implementation and best practice guides. Procedures for deploying, configuring, and managing the Aviatrix platform features and ecosystem. Interviewing subject experts from development and support teams to define the customer requirements for writing projects. Providing incremental development reviews for subject experts and wide audience reviews of mature drafts to ensure the content is accurate, complete, and satisfies customer needs. Using the Aviatrix platform to guide, test, and verify the content you create. Creating screen shots, flow charts, and network topology diagrams. Communicating the status of projects to team members. Required Skills Writing clear and concise documentation prolifically. Assessing customer requirements for your documentation projects. Quickly learning about new technical features, concepts, and procedures. Attention to detail and the tenacity to track down answers to questions. Reducing complex technical processes to easily understood concepts that are appropriate for the defined audience. Prefer familiarity with CI/CD documentation processes. Prefer familiarity with creating content using IDE tools and GitHub repositories. Installing, configuring, and using enterprise networking software products and cloud services. Understanding of networking principles and cloud services. Using screen capture, simple graphics, and network diagraming applications. Using Jira or similar bug database tool to track issues and communicate the status of tasks. Using Microsoft Office tools and SharePoint for internal company communications. Experience Over 5 years of writing technical documentation for enterprise network software users and developers. Installing, configuring, and managing the enterprise software products in your portfolio. Education Bachelor s degree in English, Journalism, Communications or Computer Science preferred. Applicants with other degrees and over 5 years senior technical writing experience may be considered. Training and certifications for technical or writing achievements are a plus. BENEFITS US : We cover 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage, 401(k) match, short and long-term disability, life/ADD insurance, $1,000/year education reimbursement, and a flexible vacation policy. Outside the US: We offer a comprehensive benefits package which, (subect to regional variations) could include pension, private medical for you and dependents, generous holiday allowance, life assurance, long-term disability, annual wellbeing stipend Your total compensation package will be based on job-related knowledge, education, certifications and location, per our aligned ranges. About Aviatrix Aviatrix is the cloud networking expert. We re on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the world s leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with the Aviatrix Certified Engineer (ACE) Program , the industrys leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation. WE WANT TO INCLUDE YOU We embrace the fact that not everyone s journey took the same route or started at the same place. If your experience doesn t quite meet the requirements but the opportunity excites you and you believe you could be great, don t let that hold you back from applying. Tell us what you CAN bring and what makes you special. Aviatrix is a community where everyones career can grow and we want to help you achieve your goals and be your best YOU, however that looks. If youre seeking an opportunity where you can be excited to start work every morning with enthusiastic people, make a real difference and be part of something amazing then let s talk. We want to get to know you and how we could grow together. Aviatrix, Inc. is an equal opportunity employer and does not make hiring decisions based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. CPRA - California Applicant Privacy Notice

Work Model: In-Office PreferredABOUT AVIATRIX AND THE ROLE: Aviatrixis the cloud networking expert. Were on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the worlds leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with theAviatrix Certified Engineer (ACE) Program, the industry's leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation.We are expanding our Global Software Engineering presence in India and are looking for Senior Engineers who are aspiring to make a long-term career in Technical Manager to join our team as a Tech Lead Manager. In this role, you will have to Leading a team of engineers while still being hands-on technically.Blending your deep technical skills with leadership/management responsibilities.Key Responsibilities:Lead and manage a team of software engineers, providing mentorship and guidance.Plan, prioritize, and manage software development projects from initiation to completion.Collaborate with product managers, designers, and stakeholders to define project scope and requirements.Ensure high-quality software delivery by implementing best practices in development, testing, and deployment.Conduct regular performance reviews and provide constructive feedback to team members.Identify and resolve technical challenges and roadblocks in a timely manner.Oversee code reviews, ensuring code quality, and adherence to standards.Stay current with industry trends and emerging technologies to innovate and improve processes.Foster a culture of continuous improvement and professional growth within the team.Qualifications:Bachelors or Master’s degree in Computer Science, Software Engineering, or a related field.10+ years of software development experience ideally in the cloud networking or cloud infrastructure space2 years of technical leadership and people management experience.Strong proficiency in programming languages such as Python, Golang or C/C++Familiarity with containerization and orchestration tools (Docker, Kubernetes).Experience with cloud technologies (AWS, Azure, Google Cloud) is a plusStrong communication and interpersonal skills to work effectively with cross-functional teams.Excellent problem-solving skills and a strong understanding of software architecture.Proven ability to manage multiple projects and meet deadlines.

ABOUT THE ROLE:Aviatrix Routing and Solution Testing Team is a small team of QA engineers expanding our presence in Bengaluru. This team plays a crucial role in driving innovation and excellence through rigorous testing and analysis. We are seeking a motivated Staff QA Engineer to join our Routing, Performance and Scalability. The successful candidate will be deeply involved in designing and conducting tests to evaluate the performance and scalability of network products, specifically within cloud environments. This role demands a strong foundation in networking principles, familiarity with public cloud infrastructures, and the ability to work effectively under minimal supervision.Location: Aviatrix Systems India Private Limited , Godrej Centre Indiranagar, 5th Floor Near Swami Vivekananda Road Metro Station. BangaloreWork Model: In-Office Preferred (3 days in office)Responsibilities:Conduct performance and scalability tests on new and existing network products.Use open-source tools, including iperf, to measure network metrics and identify bottlenecks.Assist in troubleshooting and resolving complex network issues.Collaborate with the engineering teams to refine product designs based on test outcomes.Develop and maintain testing documentation and reports.Stay current with technological developments in cloud networking and performance testing. Qualifications: Bachelors degree in computer science, Engineering, or related field.7+ years of experience in a networking-focused role, with a strong grasp of network protocols such as BGP.Experience with cloud platforms like AWS, Azure, GCP, or OCI.Proficient in Linux environments and capable of scripting in Python, Shell, or similar languages.Practical knowledge of network performance testing tools such as iperf.Strong analytical skills and the ability to work collaboratively across teams.Excellent problem-solving abilities and attention to detail.#LI-MS1 BENEFITSUS: We cover 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage, 401(k) match, short and long-term disability, life/AD&D insurance, $1,000/year education reimbursement, and a flexible vacation policy. Outside the US: We offer a comprehensive benefits package which, (subect to regional variations) could include pension, private medical for you and dependents, generous holiday allowance, life assurance, long-term disability, annual wellbeing stipendYour total compensation package will be based on job-related knowledge, education, certifications and location, per our aligned ranges.About Aviatrix Aviatrixis the cloud networking expert. We’re on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the world’s leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with theAviatrix Certified Engineer (ACE) Program, the industry's leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation.WE WANT TO INCLUDE YOUWe embrace the fact that not everyone’s journey took the same route or started at the same place. If your experience doesn’t quite meet the requirements but the opportunity excites you and you believe you could be great, don’t let that hold you back from applying. Tell us what you CAN bring and what makes you special.Aviatrix is a community where everyone's career can grow and we want to help you achieve your goals and be “your best YOU,” however that looks. If you're seeking an opportunity where you can be excited to start work every morning with enthusiastic people, make a real difference and be part of something amazing then let’s talk. We want to get to know you and how we could grow together.Aviatrix, Inc. is an equal opportunity employer and does not make hiring decisions based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.CPRA - California Applicant Privacy Notice

ABOUT THE ROLE: Staff Technical Program ManagerWe are looking for a strong program leader who can autonomously execute and operate in a dynamic, fast-paced environment in our Bangalore, India office. We want someone who is comfortable wearing multiple hats such as Technical Program Manager, Scrum Master, Release Manager, Agile Coach, Process Designer, Storyteller, and Atlassian Jira & Confluence Guru / Ticket Wrangler. The role is an amazing opportunity for a creative thinker, looking to make an immediate impact at a fast-growing, innovative tech company.From day one you will be driving impactful programs while we build out our bench strength in our Bangalore office building & improving our soaring airplane while in-flight! You will be bringing your experience with best-in-class frameworks and processes for work in-take, prioritization, software product development processes, team management, program planning, problem-solving, decision-making, collaboration, strategic alignment, and innovation. You will help Aviatrix scale with clarity and sane, compassionate collaboration.Aviatrix is an exciting and chaotic start-up. At this point in our organizational maturity, we are pivoting often and fast. The ideal candidate should expect that their daily activities will be both strategic and tactical in nature and they need to be adept at both since there is no administrative support. If you have a passion for solving ambiguous problems, optimizing processes, and scaling businesses using analytical and general management skills, this role is for you!RESPONSIBILITIES: Program Leadership, for programs centered in our Bangalore office: Communicate goals, roles, responsibilities, and desired outcomes to program teams, get buy-in, and deliver quality programs on time, scope, and budget. Initial focus of feature development will be related to Networking and Security, IPV6, routing protocols, firewalling, UI, observability, supportability and IT projects. Program Liaison, for programs led in the U.S. office: Serve as a partner TPM for features partially staffed in Bangalore that contribute to U.S. driven releases.Release Management: Drive / orchestrate the 11th hour activities by the cross functional team to release product(s).Scrum Master: lead stand-ups, planning sessions, backlog refinement sessions, retrospectives, set up & maintain Jira boards for tracking & metrics visualizations. Generally, be the person in the room holding the team members accountable for day-to-day delivery. Definition and Requirements Refinement: Collaborate with stakeholders to gather & refine requirements, define program scope, and prioritize deliverables. Planning: Develop and maintain program plans and schedules, including resources, and dependencies. Scheduling: Work within time constraints to meet critical business needs - often managing multiple, time-sensitive and high priority initiatives simultaneously. Risk & Issue management: Know when you can handle risks with your teams and when they need to be escalated. Transparency: Track and report on program progress, including status updates and KPIs. Publish and maintain program dashboards and drive regular reviews - both Push & Pull.Relationship Building: Partner with multiple cross-functional stakeholders and team members to ensure alignment. Build effective relationships and networks that drive action.Influence-ability: Empathetically connect and catalyze people within a matrixed-management environment.Communication: Simplify complex challenges into pragmatic actionable plans. Be a storyteller and a master at articulating program vision while addressing stakeholders’ needs.Coaching: Shape diverse teams into cohesive, high-performing innovation engines. Mentor others on software delivery best practices as needed. You should have the heart of a teacher/coach and be the authority on Program and Project Management methodologies/techniques including Scrum/Kanban, SAFe, Hybrid Product Development, & Waterfall.Process Design: Identify and design processes that increase successful program delivery.Change Management: Establish and execute sound and structured change roll-out plans so as to ensure adoption and institutionalization.Tools Experience: Establish Jira best practices and hygiene. Be a master ticket wrangler as well as a guru at data visualization with the ability to transform a lot of complex and detailed data into something a 5th grader could understand.Reflection and Improvement: All day, every day, have an eye out for what can be improved and make it happen! QUALIFICATIONS: 10+ years of experience as Program Manager in software, embedded, networking, or new product development. 3+ years of experience mentoring others in the program management discipline. You are flexible, enthusiastic and have a can-do attitude.You are the team player that everyone wants on their team.You are entrepreneurial, with a high tolerance for ambiguity, rapid-changes, and complexityPMP and CSM preferred. BENEFITSUS: We cover 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage, 401(k) match, short and long-term disability, life/AD&D insurance, $1,000/year education reimbursement, and a flexible vacation policy. Outside the US: We offer a comprehensive benefits package which, (subect to regional variations) could include pension, private medical for you and dependents, generous holiday allowance, life assurance, long-term disability, annual wellbeing stipendYour total compensation package will be based on job-related knowledge, education, certifications and location, per our aligned ranges.About Aviatrix Aviatrixis the cloud networking expert. We’re on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the world’s leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with theAviatrix Certified Engineer (ACE) Program, the industry's leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation.WE WANT TO INCLUDE YOUWe embrace the fact that not everyone’s journey took the same route or started at the same place. If your experience doesn’t quite meet the requirements but the opportunity excites you and you believe you could be great, don’t let that hold you back from applying. Tell us what you CAN bring and what makes you special.Aviatrix is a community where everyone's career can grow and we want to help you achieve your goals and be “your best YOU,” however that looks. If you're seeking an opportunity where you can be excited to start work every morning with enthusiastic people, make a real difference and be part of something amazing then let’s talk. We want to get to know you and how we could grow together.Aviatrix, Inc. is an equal opportunity employer and does not make hiring decisions based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.CPRA - California Applicant Privacy Notice

Senior Technical WriterRoleYou are a person who loves learning about new technology and sharing what you know through your writing. The challenge of being a student one day and a teacher the next appeals to your inquisitive and educative nature. You understand the cloud networking audience and cant wait to get your hands on new applications to try them out for yourself. The identity you share with your audience drives you to make sure they have all the information they need to succeed and makes you a great customer advocate. ResponsibilitiesDeveloping product user documentation for cloud networking IT and DevOps audiences.Writing concepts, procedures, and reference materials required to support a positive documentation experience for the customer.Writing conceptual and instructional content including:Platform and feature overviews.Network planning and workflows.Solution implementation and best practice guides.Procedures for deploying, configuring, and managing the Aviatrix platform features and ecosystem.Interviewing subject experts from development and support teams to define the customer requirements for writing projects.Providing incremental development reviews for subject experts and wide audience reviews of mature drafts to ensure the content is accurate, complete, and satisfies customer needs.Using the Aviatrix platform to guide, test, and verify the content you create.Creating screen shots, flow charts, and network topology diagrams.Communicating the status of projects to team members.Required SkillsWriting clear and concise documentation prolifically.Assessing customer requirements for your documentation projects.Quickly learning about new technical features, concepts, and procedures.Attention to detail and the tenacity to track down answers to questions.Reducing complex technical processes to easily understood concepts that are appropriate for the defined audience.Prefer familiarity with CI/CD documentation processes.Prefer familiarity with creating content using IDE tools and GitHub repositories.Installing, configuring, and using enterprise networking software products and cloud services.Understanding of networking principles and cloud services.Using screen capture, simple graphics, and network diagraming applications.Using Jira or similar bug database tool to track issues and communicate the status of tasks.Using Microsoft Office tools and SharePoint for internal company communications.ExperienceOver 5 years of writing technical documentation for enterprise network software users and developers.Installing, configuring, and managing the enterprise software products in your portfolio.EducationBachelor’s degree in English, Journalism, Communications or Computer Science preferred. Applicants with other degrees and over 5 years senior technical writing experience may be considered.Training and certifications for technical or writing achievements are a plus.BENEFITSUS: We cover 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage, 401(k) match, short and long-term disability, life/AD&D insurance, $1,000/year education reimbursement, and a flexible vacation policy. Outside the US: We offer a comprehensive benefits package which, (subect to regional variations) could include pension, private medical for you and dependents, generous holiday allowance, life assurance, long-term disability, annual wellbeing stipendYour total compensation package will be based on job-related knowledge, education, certifications and location, per our aligned ranges.About Aviatrix Aviatrixis the cloud networking expert. We’re on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the world’s leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with theAviatrix Certified Engineer (ACE) Program, the industry's leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation.